Cash Operations Jobs in Kentucky (NOW HIRING)

The Cash Operations Attendant is responsible for performing all cash-handling, redemption, counting, and drop activities within the property. This position supports both guest-facing transactions and back-of-house count operations to ensure accuracy, security, and compliance with all regulatory standards.

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.  This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.  It may be expanded to include other duties and responsibilities deemed necessary.

• Process guest transactions, including ticket/TITO redemptions, sports wagering vouchers, check cashing, and cash advances.
• Place sports wagers for guests and redeem sports wagering vouchers for cash.
• Accurately count and record assigned funds, maintaining balanced cash drawers and making vault exchanges as needed.
• Verify and document personal identification for check and cash advance transactions.
• Complete required documentation such as CTRs, W2Gs, and MTLs in compliance with regulatory standards.
• Issue and track player cards, redeem loyalty points for cash or prizes, and assist with tournament registration and special promotions.
• Provide exceptional guest service by answering questions, resolving concerns, and creating a positive gaming experience.
• Participate in drop team activities, including collecting and transporting gaming device drop boxes from HRM machines and sports wagering kiosks.
• Safeguard un-audited assets in storage carts and ensure secure handling throughout the count process.
• Open drop boxes, empty contents, and process currency through counting machines.
• Record cash and paperwork activity on count sheets and verify strapped/bundled currency.
• Key transaction and count data into property systems.
• Maintain the cleanliness and organization of the count room and work areas.
• Assist with large-scale events, promotional activities, and special assignments as needed.
• Adhere to all cash handling, count room, and cage operations policies and procedures.
• Ensure the safety and security of all cash operations activities.

Perform other duties as assigned.

• Consistently demonstrate accuracy and attention to detail in all transactions and counts.
• Follow all regulatory requirements and internal controls without exception.
• Maintain professionalism and confidentiality in handling sensitive financial information.
• Maintaining a professional working relationship among all personnel.
• Must be willing to push a cart that can weigh up to 100lbs.
• Must be willing to work on-call during low staffing conditions.
• Must be able to work an alternate schedule with a minimum of two (2) weeks’ notice.

Exhibit strong customer service skills when interacting with guests.

• High School Diploma or equivalent required.
• 1 year of cashiering or banking experience in a high-paced environment preferred.
• Able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License.

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee may also be required to lift, push, and pull up to 100lbs.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is required to circulate throughout the assigned areas, including the smoking area, actively observing players and the functioning of machines.