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Case Notes Jobs in Philadelphia, PA (NOW HIRING)

Resources for Human Development

CASE MANAGER

Claymont, DE · On-site

$18.25/hr

Completes assessments, case notes, treatment plans, discharge planning, and other required documentation. * Assists with program reporting and compliance activities. * Maintains confidentiality and ...

Apis Services Inc

CASE MANAGER

New Castle, DE · On-site

$18.25/hr

Complete assessments, case notes, treatment documentation, and progress reports in a timely and accurate manner. * Utilize collaborative documentation practices that encourage participant engagement.

Apis Services Inc

CASE MANAGER

Wilmington, DE · On-site

$18.25/hr

Complete assessments, case notes, treatment documentation, and progress reports in a timely and accurate manner. * Utilize collaborative documentation practices that encourage participant engagement.

Xiente

Workforce Case Manager

Philadelphia, PA · On-site

$20 - $25.75/hr

Accurately enter, update, and maintain participant records, case notes, service activities, and required documentation within the Commonwealth Workforce Development System (CWDS) . * Develop ...

Xiente

Workforce Case Manager

Philadelphia, PA

$40K - $45K/yr

Accurately enter, update, and maintain participant records, case notes, service activities, and required documentation within the Commonwealth Workforce Development System (CWDS) . * Develop ...

Monarch Staffing

Case Manager Generalist

Boothwyn, PA

$49K - $58K/yr

Maintain accurate documentation, case notes, and electronic records * Assist with referrals and service coordination * Support multiple departments based on operational needs * Provide temporary ...

Apis Services Inc

CASE MANAGER-HOURLY

Claymont, DE · On-site

$20/hr

Complete accurate and timely assessments, case notes, service plans, and progress documentation. * Maintain compliance with organizational policies, funding requirements, licensing standards, and ...

Mazzoni Center

Medical Case Manager

Philadelphia, PA · On-site

Service units/visit encounters and case notes should be input within 24 hours of contact. * Maintain accurate and orderly client files with hard copy of client-related forms, applications ...

Penn Del MHC

Blended Case Manager

Langhorne, PA · On-site

$18.05 - $18.65/hr

Prepares objective documentation of BCM service provisions on a daily basis so that the case notes reflect the goals of the consumer * Fulfills other record keeping and reporting requirements

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How much do case notes jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for case notes in Philadelphia, PA is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.83 per hour, depending on experience, location, and employer.

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Infographic showing various Case Notes job openings in Philadelphia, PA as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $40,128 per year, or $19.3 per hour.

Human Services Case Manager

Philadelphia, PA • On-site

GREATER PHILADELPHIA URBAN AFFAIRS
See more jobs at GREATER PHILADELPHIA URBAN AFFAIRSexternal

Full-time

Re-posted 3 days ago

Job description

PROGRAM SUMMARY 

To promote community safety through services that reduce drug abuse and violence, as well as to help at-risk youth develop positive alternatives that will return them to the mainstream of society. Since its inception in 1989, PAAN has utilized its expertise to meet these objectives through street-based community outreach and intervention programs.

Promote positive transformation through community outreach and creating programs that prevent juvenile delinquency and adult criminality. We focus on job readiness, job training and mentoring.

The Community Crisis Intervention Team concept is based on the work of PAAN’s predecessor,  Philadelphia’s Crisis Intervention Network. This nationally-recognized agency, founded in the mid-1970s by James Mills and Bennie Swans, effectively addressed gang violence, drug abuse and drug trafficking and was credited with dramatically decreasing gang-related deaths in Philadelphia for over a decade. The Community Crisis Intervention Program (CCIP) aims to replicate Crisis Intervention Network’s approach to combat today’s community violence.   The Model will use credible messengers who are indigenous to Philadelphia’s most violent neighborhoods as outreach workers with the mission of fostering meaningful relationships in these communities, steering those involved in criminal activities into alternative positive choices, mediating neighborhood conflicts, and responding to neighborhood crises.


POSITION SUMMARY

The Anti-Violence programs at PAAN represent a continuum of care that includes mentoring, advocacy, mediation, life skills, job training, employment assistance, parenting and facilitating enrolment in treatment. The AV Intervention Case Manager will focus primary of supporting the following AV program: 

 

The Intervention Case Manager (ICM) is responsible for working with clients ages 14-18 who are referred and identified primarily through PDAO. This position requires experience working with high-risk individuals from diverse backgrounds. 

 

DIRECT REPORT: 

 This position will report to PAAN’s Director of Human Services.

PRIMARY RESPONSIBILITIES:  

  • Engage and assist participants who have criminal justice system involvement to facilitate linkage to resources, programs, employment, benefits, etc., and support/ promote a healthy and safer lifestyle.
  • Manage a caseload of 30-35 at risk individuals ages 16-34, and meet with and/or contact these participants a minimum of once per week to review progress and ensure the participant is progressing, and refraining from any criminal activity.
  • Make entries into participants’ weekly contact system.  Creating a narrative through case notes for each participant on the case load. These weekly contacts are to create a rapport with the participant that will aide in the overall progress of each participant. Each weekly entry will be accurate case notes and documentation related to the program. 
  • Produce accurate and comprehensive documentation of information regarding all participants’ interactions, caseload progress, inter or intra-agency contacts or general information pertinent to a client’s progress.  Create weekly plans of action for struggling youth, manage the progressive discipline of each youth on your caseload.  
  • Maintain confidentiality obtained through job duties regarding participants’, and outside agencies so that sensitive information is only given on a "need to know" basis, and ensure files are secure to protect the participants’ confidentiality. 
  • Conducts risk/need assessments and creates individual goal plans for each assigned participant. Meet weekly with the Human Services Coordinator (HSC), to create this plan, and reassess what is needed for the participant on a constant basis.  
  • Make weekly/monthly visits to community participants and partnerships. This position will be an active member of the case manager process, and making homes visits is expected to happen on a regular basis.  
  • Other duties as assigned by HSC or HSD. 

EDUCATION AND QUALIFICATIONS:

  • A high school diploma is required, a bachelor’s degree in human services, criminal justice, social work, education, or other related fields preferred.  
  • Minimum of 1-2 years’ experience in case management, or social work.
  • A passion for violence prevention and for serving Philadelphia’s most at-risk neighborhoods.  
  • Must possess excellent leadership, problem solving and analytical thinking skills. 
  • Must have strong interpersonal and teamwork skills, and can work independently with minimum supervision;
  • Must possess excellent relationship building skills
  • Must be detail-oriented, and possess excellent writing, speaking, facilitation, coaching and computer skills;
  • Must obtain a Criminal Background, Childline, and FBI Clearances;
  • Must be proficient in Microsoft Office products (Excel, Word, etc.) and database experience.
  • Bilingual Spanish/English strongly preferred  

UAC/PAAN is an Equal Opportunity Employer

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