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Case Manager Jobs in Whitby, ON (NOW HIRING)

CAPREIT

Bilingual Disability Management Specialist

Toronto, ON · On-site

CA$65K - CA$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

Disability Case Management & Claims Administration * Assist in management of disability cases, maintain documentation, and ensure proactive follow-up. * Liaise with insurers, submit documentation ...

CAPREIT

Bilingual Disability Management Specialist

Toronto, ON · On-site

CA$65K - CA$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

Disability Case Management & Claims Administration * Assist in management of disability cases, maintain documentation, and ensure proactive follow-up. * Liaise with insurers, submit documentation ...

Td

Finance Manager

Toronto, ON · On-site

CA$96K - CA$136K/yr

Look for opportunities to improve how business case benefits are measured, reported, and presented * Build strong, trusted relationships with Segment Finance, GTS Finance, Project Management ...

Manulife

High Net Worth New Business Case Coordinator

Toronto, ON · Hybrid

CA$59K - CA$99K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manulife's Individual Insurance team currently has an opportunity for a High-Net-Worth Case ... Must be adaptable and able to deal with ongoing change management * Ability to influence, convince ...

City of Toronto

REGISTERED NURSE TSSS

Toronto, ON · On-site

CA$47.07 - CA$51.58/hr

Participate as a member of an interdisciplinary team, contributing to case conferencing, discharge ... Strong organizational, analytical, problem-solving, and time management skills, with the ability to ...

Fidelity International

Finance Manager

Toronto, ON · Hybrid

How You'll Make an Impact Lead Business Case Development on behalf of Finance for strategic ... In partnership with Manager, Finance Business Support, present business cases in clear and concise ...

BetMGM

Manager, AML Compliance (Contractor)

Toronto, ON · Hybrid

CA$107K - CA$132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with transaction monitoring tools, data analysis, and case management systems. * Excellent analytical, investigative, and reporting skills. * Ability to communicate proficiently and ...

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All JobsCase JobsCase Manager JobsCase Manager Jobs in Whitby, ON

Case Manager information

What do I need to be a case manager?

To become a case manager, you typically need a relevant bachelor's degree such as social work, psychology, or healthcare, along with strong communication, organizational, and problem-solving skills. Many positions also require relevant experience in social services or healthcare settings, and some employers prefer or require certification such as the Certified Case Manager (CCM) credential. Familiarity with case management software and the ability to work with diverse populations are also important.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

More about Case Manager jobs

What job categories do people searching Case Manager jobs in Whitby, ON look for?

The top searched job categories for Case Manager jobs in Whitby, ON are:

What cities near Whitby, ON are hiring for Case Manager jobs?

Cities near Whitby, ON with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Whitby, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution.

Clinical Manager, Crisis Management Services

Homewood Health

Port Hope, ON • Remote

Full-time

Re-posted yesterday

Job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

You will lead and support a network of clinicians, ensure high-quality service delivery, contribute to program development, and support national crisis response coverage, including after-hours operations. In this role you will report to the CMS Clinical Manager and Team Lead.

What You'll Be Doing

  • Lead, coach, and support clinicians and associates across the assigned region.
  • Oversee the delivery, quality, and performance of Crisis Management Services (CMS).
  • Recruit, onboard, train, and provide clinical consultation to network clinicians.
  • Manage regional clinical resources and respond to customer and operational needs.
  • Collaborate with leadership on strategy, program development, and service improvements.
  • Ensure services meet quality, accreditation, client satisfaction, and financial objectives.
  • Participate in on-call rotation and provide expertise in crisis intervention, trauma-informed care, and case management.

What We're Looking For

  • Master’s Degree in Social work, Counselling, or Psychology, with professional registration.
  • Minimum 5 years of clinical counselling experience in crisis and trauma and 1 year in a supervisory or management role.
  • Expertise in crisis management, trauma-informed care, quality assurance, and clinical service delivery.
  • Experience ensuring compliance with professional, legal, ethical, and accreditation standards.
  • Strong leadership, communication, presentation, organizational, and stakeholder management skills.
  • Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
  • Proven ability to drive service excellence, accountability, and continuous improvement.
  • French fluency is strongly preferred; bilingual candidates will be prioritized.
 
This position is primarily remote, with periodic travel to the office for meetings and team collaboration.
 

Why Work With Us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

#homewoodishiring

Apply