Case Manager Jobs in Ruidoso, NM (NOW HIRING)

Summary:

Demonstrates proficiency and independence in the care of patients and their families/significant others by applying and documenting the nursing process, assessment, nursing diagnosis, planning, implementation, and evaluation. Consults with staff, physicians and management on nursing problems and interpretation of hospital policies to ensure patient needs are met. Continues to learn new skills and maintains clinical competency within the department to provide direct and safe patient care.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Promotes positive public relations for the department and the hospital by presenting self in a professional manner; assisting in community service programs, as requested.
• Ability to problem solve patient/family issues to a positive conclusion for all involved.
• Demonstrates communication skills necessary to interact with persons of varying age and/or cultures. Always displays a positive attitude.
• Develops and maintains good relationships with co-workers, other department staff and physicians No disruptions.
• Practices five rights of medication administration.
• Demonstrates efficient time management skills to maximize productivity.
• Demonstrates and encourages teamwork.
• Asks for assistance and information from others when necessary.
• Support the Mission and Philosophy of the hospital and the Department. Demonstrates an understanding of and complies with Policies & Procedures.
• Supports a nursing philosophy of caring.
• Acts as patient advocate, including family in patient’s care and respecting confidentiality.
• Able to set aside personal values to care for patients whose values conflict.
• Respects the patient’s cultural and religious beliefs.
• Effectively deals with end-of-life decisions (code status).
• Can be relied upon to work assigned shifts. (Refers to absenteeism).
• Is accountable for actions, behaviors, and decisions.
• Utilizes chain of command appropriately to resolve issues.
• Participates in hospital quality activities as required.
• Participates in department quality activities as required.
• The employee will adhere to organizational/-departmental customer service standards.
• Utilizes Policies & Procedures as necessary and can access via Intranet.
• Participates in yearly legal compliance training.
• Explains departmental chain of command.
• Explains purpose of Legal Compliance Hotline and utilizes if indicated.
• Participates in departmental Legal Compliance plan.
• Attended Orientation/Re-Orientation.
• Completed Annual Department Competencies.
• Promotes positive public relations for the department and the hospital.
• Presents self in a professional manner; assists in community service programs as requested.
• Demonstrates communication skills necessary to interact with persons of varying age and/or cultures.
• Answers telephone as assigned, route calls or takes messages appropriately.
• Supports the Mission and Philosophy of the hospital and the Department. Demonstrates an understanding and application of these policies.
• Respects confidentiality.
• Ability to speak additional languages preferred.
• Must have strong written and verbal skills.
• Must have basic computer knowledge.

Job Requirements:

Education/Skills

• Bachelor of Science Degree in Nursing preferred.

Experience

• 1 year of experience in the related nursing specialty preferred.

Licenses, Registrations, or Certifications

• BLS required.
• RN License in state of employment required.
• ACLS required.
• Verbal CPI required.

Work Schedule:

Varies

Work Type:

Full Time