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Case Manager Jobs in Rio Rancho, NM (NOW HIRING)

Travel Rn Case Manager Genie Healthcare is looking for a RN to work in Case Manager for a 13 weeks travel assignment located in Albuquerque, NM for the Shift (5x8 Days - Please verify shift details ...

Case Manager I - Housing

Albuquerque, NM · On-site

$22 - $24.84/hr

Case Manager I Reports To: Program Director Hours: Non-exempt Grade: A05 Salary: Dependent on Qualifications Position Summary: The Case Manager I serves as the bridge between the client and essential ...

Case Manager I - Housing

Albuquerque, NM · On-site

$22 - $24.84/hr

Case Manager I Reports To: Program Director Hours: Non-exempt Grade: A05 Salary: Dependent on Qualifications Position Summary: The Case Manager I serves as the bridge between the client and essential ...

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Case Manager information

See Rio Rancho, NM salary details

$13

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$30

How much do case manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for case manager in Rio Rancho, NM is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.27 per hour, depending on experience, location, and employer.

What are case managers?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What Do Case Managers Do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What jobs pay 10,000 a month without a degree?

A case manager typically earns less than $10,000 per month, but some high-paying roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers can reach or exceed that income level without a college degree. Success in these fields often depends on experience, certifications, and performance rather than formal education. These jobs may require specialized training or licensing but generally do not mandate a four-year degree.

What is the salary of a case manager in the US?

The average salary for a case manager in the United States is approximately $45,000 to $65,000 per year, depending on experience, location, and the specific industry. Entry-level positions may start lower, while experienced case managers or those with specialized certifications can earn higher salaries. Many roles also include benefits such as health insurance and paid time off.

What qualifications does a case manager need?

A case manager typically needs a relevant bachelor's degree such as social work, nursing, or psychology. Certification, like the Certified Case Manager (CCM), and strong communication, organizational, and problem-solving skills are often required. Some roles may also require experience in healthcare, social services, or related fields.

What is the role of the case manager?

A case manager coordinates and manages services for clients, often in healthcare, social services, or mental health settings. They assess client needs, develop care plans, connect clients with resources, and monitor progress to ensure appropriate support and outcomes.

How does a Case Manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Case Manager jobs in Rio Rancho, NM look for? The top searched job categories for Case Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Case Manager jobs? Cities near Rio Rancho, NM with the most Case Manager job openings:
Infographic showing various Case Manager job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,908 per year, or $21.6 per hour.
SSVF Case Manager

$23/hr

Full-time

Medical, Retirement

Posted 11 days ago


Job description

Job Type
Full-time
Description
Every year hundreds of thousands of men and women who served our country sleep in the streets and millions more struggle every day to keep afloat; if you have a degree or case management experience and want to help these veterans, then you belong with us at Goodwill Industries of New Mexico (GINM) as a Veterans' housing case manager. GINM is a part of a national effort to end veteran homelessness, since 2011 and has helped cut the national number of veterans experiencing homelessness almost in half! GINM is a non-profit corporation with 16 stores throughout the state and the Supportive Services for Veteran Families (SSVF) program is one of the largest community-based social services programs that we offer. Our team members use SSVF to provide case management, financial assistance, healthcare navigation, legal services, and community advocacy along with a heaping dose of compassionate care to find and save veterans' homes. Individuals with lived experience with homelessness and/or military service are strongly encouraged to apply. Goodwill Industries of New Mexico offers competitive pay, health insurance, a retirement program, work-life balance, alongside other benefits.
Starts at $23/hour, negotiable depending on qualifications, guaranteed 38 hours a week.
Essential Duties and Responsibilities:
  • Adherence to the attendance and punctuality policies of Goodwill.
  • Exhibit excellent customer service skills as related to your position.
  • Contacts participants and provides case management services to assigned caseload as required by the program guidelines and scope of work.
  • Travel as required based on caseload, scope of work.
  • Orientates participant to GINM policies and procedures including rights and responsibilities of the person served, GINM's mission, programs and services, grievance procedures and confidentiality policies and procedures.
  • Provides case management for participants; refers to other support services as needed, such as medical evaluation and treatment, and social services.
  • Builds and maintains collaborative relationships with community agencies.
  • Maintains case records containing pertinent, accurate and current information; documents all contact made with each participant in a timely manner.
  • Completes all required documentation within designated timeframes including but not limited to case notes, program documentation and required reporting.
  • Review and submit program documents such as participant budgets, reimbursements and other required program documentation as outlined in the program contract.
  • Completes, verifies and submits monthly billing according to established timeframes.
  • Ensures accurate caseload by closing all inactive cases on a monthly basis.
  • Attends staff meetings; provides updates on persons served with complex issues and receives new referrals.
  • Maintains standards and practice in accordance with applicable laws, regulations and requirements, as well as professional standards; complies with contract guidelines and regulations.
  • Enhances professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops.
  • Ensures HIPAA compliance.
  • Responsible for the safety of all persons served under his/her supervision.
  • Implements CARF standards into all programs and follows professional ethics as set in the Code of Conduct/Business Ethics policy.
  • Maintains confidentiality of all privileged information.
  • Performs other incidental and related duties as required and assigned.

Requirements
  • Knowledge of organizational practices, policies and procedures and compliance with same.
  • Knowledge of and compliance with all safety policies and procedures.
  • Knowledge of applicable federal, state, county and local laws, regulations, and requirements.
  • Knowledge of Americans with Disabilities Act (ADA).
  • Knowledge of outreach services and activities, funding agencies, and community health care and vocational services.
  • Skill in operating various word-processing, spreadsheets, and database software programs.
  • Skill in gathering, analyzing, and organizing information.
  • Skill in working effectively under pressure.
  • Ability to plan, implement, and evaluate individual client care programs.
  • Ability to drive safely and efficiently.
  • Ability to travel around Albuquerque metropolitan area and outlying areas around the state.
  • Ability to exhibit excellent customer service skills.
  • Ability to read, write, and understand English.
  • Ability to carry out instructions in verbal and written format.
  • Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities.
  • Ability to work extended hours and various work schedules.
  • Ability to maintain confidentiality.
  • Ability to work independently and demonstrate time management skills.
  • Ability to handle multiple tasks and meet deadlines.

Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25 lbs and may occasionally be exposed to outside weather conditions. Exposure to behavioral problems and other risk situations that may require crisis management and other techniques to protect self and client. Specific vision requirements include close vision, distance vision, color vision, and depth perception. Travel as required based on caseload, scope of work.
Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record.
  • Bachelor's Degree in social services or related human services field, preferred. (Other educational requirements may be required by funding source).
  • One to three years' work experience in case management or social work is preferred.
  • CCM, CRC or MSW preferred.
  • Ability to acquire CPR and First Aid certification.
  • Bilingual preferred.

Salary Description
$23/hour