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Case Manager Jobs in Lethbridge, AB (NOW HIRING)

Case Manager information

What do I need to be a case manager?

To become a case manager, you typically need a relevant bachelor's degree such as social work, psychology, or healthcare, along with strong communication, organizational, and problem-solving skills. Many positions also require relevant experience in social services or healthcare settings, and some employers prefer or require certification such as the Certified Case Manager (CCM) credential. Familiarity with case management software and the ability to work with diverse populations are also important.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Case Manager jobs in Lethbridge, AB look for? The top searched job categories for Case Manager jobs in Lethbridge, AB are:
What cities near Lethbridge, AB are hiring for Case Manager jobs? Cities near Lethbridge, AB with the most Case Manager job openings:
Infographic showing various Case Manager job openings in Lethbridge, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, and 12% Remote job distribution.

Sales Enablement Manager, National AI & Emerging Technology (14 Month Contract)

KPMG

Lethbridge, AB • On-site

Temporary

Re-posted 18 days ago


Job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

We are scaling our national AI Go-To-Market (GTM) program to help our client teams originate, shape, and win AI work across priority sectors and accounts. Reporting to the Managing Director of AI Enablement, the Sales Enablement Manager will operationalize GTM plans, build high impact sales enablement content, and turn market demand into measurable pipeline and revenue—working across sectors, alliances, account and pursuit teams.

KPMG places value on in-person collaboration, and the successful candidate will be expected to meet with stakeholders in person at their nearest KPMG office, in alignment with business needs.


What you will do

Sales Enablement

  • Develop sales materials: Produce pitch decks, one pagers, and talk tracks tailored to priority industries and buyer personas. Support strategic account plays with customized content for client conversations.
  • Credential development: Maintain centralized credentials (case studies, references, “tombstones”) and coordinate updates with sectors, alliances, and delivery teams to keep proofs current and compelling.
  • Build proposal content: Create and maintain templated proposal content for AI offering narratives, differentiators, and value cases; assemble sector relevant use cases and win themes; ensure brand, risk, and pricing alignment.
  • Thought leadership packaging: Partner with marketing to package firm and alliance thought leadership into sales ready assets.
  • Asset governance: Establish version control and quality standards for AI GTM content (offer briefs, playbooks, slides, demos), ensuring reuse and consistency nationwide. 

Support the AI GTM Strategy

  • Operationalize the plan: Manage end-to-end initiatives to support the national AI GTM strategy, ensuring timely delivery of materials and projects.
  • Support the AI GTM Team: work with AI GTM Chair to schedule meetings, prepare reports and manage action items.
  • Feedback loop: collect win/loss insights and engagement feedback to refine offerings, messaging, and enablement needs; feed insights back to marketing, alliances, and solution owners. 

Revenue Growth & Pipeline Management

  • Opportunity creation: Partner with account teams to identify and progress AI opportunities and “door openers” (workshops, pilots, assessments) that accelerate demand.
  • Pipeline reporting: Own the national AI pipeline view—structure dashboards, track sourced/influenced pipeline, monitor stage health and conversion, and publish regular reports with call to action insights.
  • Forecast hygiene: Drive CRM hygiene on AI tags/attributes to ensure accurate reporting and attribution; coordinate with finance/operations on definitions and controls. 

Residing withing the AI and Digital Enablement Team, this role collaborates closely with marketing, pursuit & proposals, national AI GTM Chair, account managers, sector leadership, alliances, and delivery leaders to execute a consistent, high tempo program across the geographies. This role draws on our AI GTM governance and communities of practice to stay aligned and amplify impact. 


What you bring to the role

Must Have

  • 5–8+ years in GTM, sales enablement, pursuits/proposals, or product marketing within professional services or B2B technology, with a proven ability to support leadgeneration programs and nurture opportunities through to revenue.
  • Bachelor’s degree in business, marketing, or related field (MBA or equivalent experience an asset).
  • Demonstrated ability to build winning proposal/pitch content and credential libraries, strong editorial sense and story lining.
  • Familiarity with AI/analytics concepts and how buyers adopt AI (use case framing, value hypotheses, risk/ethics themes).
  • Revenue operations acumen: pipeline metrics, stage conversion, forecasting rhythms; comfort with dashboards/BI and CRM hygiene. Stakeholder orchestration across national, sector, and alliance teams; comfortable operating in a matrix with executive visibility.
  • Excellent communication (written, visual, and verbal) and the ability to translate complex AI topics into client friendly value.
  • Portfolio of proposal/sales assets and examples of pipeline reporting or GTM dashboards preferred. 

Nice to Have

  • Experience tailoring AI offers by sector or function; exposure to alliance ecosystems and co-marketing/co-selling motions considered an asset.
  • Hands on experience with proposal tooling and content libraries; familiarity with brand/creative workflows. Working knowledge of BI tools (e.g., Power BI) and CRM (e.g., Salesforce) reporting for pipeline/attribution.

This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate will be required to create, interpret and/or apply policies, practices, laws and and/or regulations during the regular course of their employment.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG BC Region Pay Range Information 

The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. 

Providing you with the support you need to be at your best


Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Qualifications:

Must Have

  • 5–8+ years in GTM, sales enablement, pursuits/proposals, or product marketing within professional services or B2B technology, with a proven ability to support leadgeneration programs and nurture opportunities through to revenue.
  • Bachelor’s degree in business, marketing, or related field (MBA or equivalent experience an asset).
  • Demonstrated ability to build winning proposal/pitch content and credential libraries, strong editorial sense and story lining.
  • Familiarity with AI/analytics concepts and how buyers adopt AI (use case framing, value hypotheses, risk/ethics themes).
  • Revenue operations acumen: pipeline metrics, stage conversion, forecasting rhythms; comfort with dashboards/BI and CRM hygiene. Stakeholder orchestration across national, sector, and alliance teams; comfortable operating in a matrix with executive visibility.
  • Excellent communication (written, visual, and verbal) and the ability to translate complex AI topics into client friendly value.
  • Portfolio of proposal/sales assets and examples of pipeline reporting or GTM dashboards preferred. 

Nice to Have

  • Experience tailoring AI offers by sector or function; exposure to alliance ecosystems and co-marketing/co-selling motions considered an asset.
  • Hands on experience with proposal tooling and content libraries; familiarity with brand/creative workflows. Working knowledge of BI tools (e.g., Power BI) and CRM (e.g., Salesforce) reporting for pipeline/attribution.

This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate will be required to create, interpret and/or apply policies, practices, laws and and/or regulations during the regular course of their employment.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG BC Region Pay Range Information 

The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. 

Providing you with the support you need to be at your best

Education:UNAVAILABLEEmployment Type: TEMPORARY