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Case Manager Jobs in Chelsea, MA (NOW HIRING)

NRG MGMT LLC

Case Manager

Acton, MA

$22 - $28.25/hr

We are seeking a compassionate, dedicated Case Manager to join our growing team. If you are passionate about helping individuals overcome substance use disorders and co-occurring mental health ...

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PINE STREET INN INC

Case Manager

Dorchester, MA

$23.48 - $26.30/hr

The Permanent Housing Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other ...

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Case Manager information

See Chelsea, MA salary details

$15

$24

$35

How much do case manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for case manager in Chelsea, MA is $24.94, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $26.92 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What are the most commonly searched types of Case jobs in Chelsea, MA?

The most popular types of Case jobs in Chelsea, MA are:

What job categories do people searching Case Manager jobs in Chelsea, MA look for?

The top searched job categories for Case Manager jobs in Chelsea, MA are:

What cities near Chelsea, MA are hiring for Case Manager jobs?

Cities near Chelsea, MA with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Chelsea, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,879 per year, or $24.9 per hour.

Case Manager

NRG MGMT LLC

Acton, MA

$22 - $28.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Engage Wellness – Acton, MA

Join a team that's making a difference.

Engage Wellness is an outpatient behavioral health treatment center providing Partial Hospitalization (PHP) and Intensive Outpatient (IOP) services in Acton, Massachusetts. We are seeking a compassionate, dedicated Case Manager to join our growing team. If you are passionate about helping individuals overcome substance use disorders and co-occurring mental health conditions, we would love to hear from you.

At Engage Wellness, you'll work alongside experienced professionals in a supportive, collaborative environment committed to providing high-quality, evidence-based care.

Case Management Job description

  • Monitors each patient throughout the daily schedule.
  • Enforces program rules and expectations and reports infractions to the Therapist and Clinical Director.
  • Monitors patient conformance with program schedule, reports problems and informs supervisor.
  • Makes daily assignment checks and discusses results with each patient.
  • Monitors patient participation and reports problems to the supervisor.
  • Resolves conflict through general and supportive advice.
  • Participates in patient recreation, leisure, and weekend activities as scheduled.
  • Provides case management services.
  • Transports patients to scheduled activities or arranges transportation.
  • Reports any vehicle problems to the supervisor.
  • Prepares educational and motivational lectures and groups.
  • Monitors AA/NA meetings on premises including recruitment of speakers.
  • Maintains the confidentiality of all patient and facility activities.
  • Complies with Policies and Procedures.
  • Accepts and utilizes supervision
  • Addresses problems noted by supervisor
  • Performs other assignments as requested by supervisor
  • Demonstrates willingness to accept responsibility
  • Completes all tasks with concern for work quality

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Day shift

People with a criminal record are encouraged to apply

Ability to commute/relocate:

  • Engage Wellness Massachusetts Drug & Alcohol Rehab -  Acton, MA 01720

Apply