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Case Manager Jobs in Newfoundland and Labrador (NOW HIRING)

Health Solutions West

$24.96 - $26.21/hr

PACT Case Manager Location: Aspen A Cost-of-Living Adjustment (COLA) applies to onsite positions only based on applicable FTE. Telehealth employees are not eligible. * Hourly employees working in ...

ComPsych

EAP Network Provider

Saint John's, NL

CA$80 - CA$90/hr

Coordinating with ComPsych's clinical intake, referral, and authorization processes as applicable, ensuring continuity of care and appropriate case management * Delivering services in compliance with ...

New

Medavie

Manager, Special Projects

Saint John's, NL · On-site

CA$89K - CA$110K/yr

Demonstrated experience with business case analysis. Demonstrated ability to analyze data, develop ... Experience managing projects and collaborating with various levels of leadership, required.

Medaviehs

Manager, Special Projects

Saint John's, NL · On-site

CA$89K - CA$110K/yr

Demonstrated experience with business case analysis. * Demonstrated ability to analyze data ... Experience managing projects and collaborating with various levels of leadership, required.

All JobsCase JobsCase Manager JobsCase Manager Jobs in Newfoundland and Labrador

Case Manager information

See Newfoundland and Labrador salary details

$10

$20

$34

How much do case manager jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for case manager in Newfoundland and Labrador is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.12 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What job categories do people searching Case Manager jobs in Newfoundland and Labrador look for?

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What cities in Newfoundland and Labrador are hiring for Case Manager jobs?

Cities in Newfoundland and Labrador with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Newfoundland and Labrador as of August 2026, with employment types broken down into 87% Full Time, and 13% Temporary. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $42,813 per year, or $20.6 per hour.

Case Manager

Saint John's, NL • On-site

Association for New Canadians
See more jobs at Association for New Canadiansexternal

Contractor

Re-posted 3 days ago

Job description

Association for New Canadians is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees.

Job Title: Case Manager

Location: St. John's, NL

Position Type: 1 full-time position until March 31, 2027

Closing date: Until filled

Reporting to the Manager of Settlement Services - Humanitarian Migrants, the Case Manager will be responsible for delivering a client-centred, trauma-informed service model to support newcomers settling in Canada, while also working collaboratively with the various ANC divisions.

Roles and Responsibilities:

  • Complete pre-arrival Intake Assessments to clients referred to the ANC by the provincial government
  • Support pre-arrival case management by assisting clients with information, referrals and settlement counseling services to prepare clients for arrival to Canada
  • Provide individual, family, and community support to clients considering individual needs and goals
  • Provide case management services including information and referral, accompaniment, home visits, and follow-up to assist clients to live independently and integrate successfully
  • Provide information and referral to a wide array of community agencies, professional services, settlement, and social services, etc.
  • Provide logistical support by meeting clients at the airport, assisting with their move to permanent accommodations; and assisting in completing applications for essential services
  • Deliver life skills and orientation sessions to help facilitate settlement into the local community
  • Collaborate with other employees, volunteers, and stakeholders to help identify and resolve any settlement integration issues
  • Record and accurately compiling client statistics and accomplishments to include in monthly activity reports
  • Other duties as required

Qualifications and Experience:

  • Relevant Human Services degree (equivalencies will be considered)
  • Skilled in crisis intervention, conflict resolution and de-escalation skills
  • Ability to effectively engage with a variety of stakeholders, both internal and external
  • Strong interpersonal, presentation, and communication (both written and oral) skills
  • Previous case management experience supporting a vulnerable population
  • Knowledge of specific issues facing refugees and immigrants
  • Ability to work in a fast-paced environment
  • Working knowledge of Microsoft Office
  • Experience developing goals, timelines, and delivery methods to achieve set objectives
  • Accurately record and compile client statistics and accomplishments to include in monthly activity reports
  • Ability to speak a second language is an asset

Conditions of Employment:

  • Legal authorization to work in Canada
  • Flexible to work outside of core hours (Monday-Friday, 9:00am - 5:00pm)
  • Valid class 5 NL driver's license is required
  • Daily access to a reliable vehicle is preferred
  • Some travel may be required
  • Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary

How to Apply

Please upload a cover letter and resume as one PDF or MS Word document to https://associationfornewcanadians.bamboohr.com/hiring/jobs/293

Association for New Canadians is committed to the advancement of Equity, Diversity and Inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all candidates to discuss their specific skill sets and experience. We will work with qualified applicants to provide reasonable accommodation upon request to facilitate this recruitment process.

Visit us on-line at: www.ancnl.ca.

Apply