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How much do case manager service coordinator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for case manager service coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What does a case manager service coordinator do?

A Case Manager Service Coordinator helps individuals access and manage the services and resources they need, such as healthcare, housing, and social support. They assess clients' needs, develop care plans, coordinate with service providers, and monitor progress to ensure clients receive appropriate and timely support. Their goal is to improve clients' overall well-being by connecting them to the right services and advocating on their behalf. Case Manager Service Coordinators often work in healthcare, social services, or community organizations.

How does a case manager service coordinator typically collaborate with other professionals to support clients?

Case Manager Service Coordinators frequently work as part of interdisciplinary teams, collaborating closely with social workers, healthcare providers, mental health professionals, and community resource agencies. They regularly attend team meetings to discuss client progress, share updates, and coordinate service delivery to ensure all aspects of a client's needs are addressed. Effective communication and documentation are crucial in this role to maintain continuity of care and advocate for the client's best interests. Building strong relationships with external agencies is also a key part of ensuring clients have access to all available resources.

What are the key skills and qualifications needed to thrive as a case manager service coordinator, and why are they important?

To thrive as a Case Manager Service Coordinator, you need a background in social work or a related field, strong organizational skills, and knowledge of case management principles, often supported by a relevant degree or certification. Familiarity with case management software, client databases, and documentation systems is typically required. Outstanding communication, problem-solving, and empathy are essential soft skills for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective support and resource coordination for clients, helping them achieve better outcomes.

Do you need a degree to be a case manager service coordinator?

A degree is often preferred for a case manager service coordinator role, with many employers requiring at least a bachelor's degree in social work, psychology, or a related field. However, some positions may accept relevant experience or certifications in lieu of a degree. Strong communication, organizational skills, and knowledge of community resources are also important for the role.

Where do case manager service coordinators make the most money?

Case manager service coordinators tend to earn higher salaries in regions with a higher cost of living and greater demand for healthcare services, such as metropolitan areas or states with robust healthcare industries. Salaries can also vary based on experience, certifications, and the specific healthcare setting, such as hospitals or insurance companies.

What cities are hiring for Case Manager Service Coordinator jobs?

Cities with the most Case Manager Service Coordinator job openings:

What states have the most Case Manager Service Coordinator jobs?

States with the most job openings for Case Manager Service Coordinator jobs include:

What are popular job titles related to Case Manager Service Coordinator jobs?

For Case Manager Service Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Case Manager Service Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Service Coordination Supervisor

Rye, NY • On-site

TLC SUPPORT SERVICES LLC
See more jobs at TLC SUPPORT SERVICES LLCexternal

Full-time

Retirement

Re-posted 14 days ago

Job description

Please send resume to Executive Director: Terri Coleman Terri@TLCSupportServices.org

Case Manager/Service Coordinator for dual population. 2 programs, mixed caseload. (aging population that wish to live in their home, NOT in a nursing home) AND TBI survivors. Salary commensurate with experience. Bachelors AND 3+ years experience required

Looking for a Case Management Supervisor to work a part time caseload (see Service Coordination) job duties below.

The supervisor is expected to meet any waiver participants prior to the completion of the Revised Service Plan (RSP) developed by a Service Coordinator under their supervision. Any visits that exceed 10 in a month will be assisted by the TLC Directors. The Supervisor will have supervisory meetings with staff on at least a monthly basis, and review and sign-off on all service plans and monthly notes. In addition, they will monitor the quarterly tracking spreadsheet to ensure proper time management by staff.

A supervisor MAY maintain an active caseload of waiver participants up to 25. However, this caseload must be reduced from
the maximum limit allowed in relation to his/her supervisory responsibilities.
The Service Coordinator Supervisor must complete a monthly face to face visit with each TBI waiver participant on their caseload. They must meet with the participant in their home at least quarterly.

Job duties

The Service Coordinator will also be responsible for:

  1. Formally reviewing, updating and submitting timely Service Plans (ISP, RSP, and addendum) to the RRDS for review (refer to the Service Plan section of this Manual for specific information on Service Plan responsibilities);
  2. Organizing and facilitating Team Meetings; 30 day meeting and 6 month meeting
  3. Maintaining records for at least seven years after termination of waiver services;
  4. Assuring that the UAS is completed annually and meets LOC (Level of Care):
  5. Maintaining records of waiver transportation as described in the Manual section on Transportation Services;
  6. Assuring that all waiver service providers and the participant receive a current copy of the most recently approved Service Plan;
  7. Maintaining knowledge of all approved waiver service providers in their region;
  8. Conducting in-home visits with the participant no less than once a quarter, virtual visits monthly; and
  9. Create and Review Housing documents for annual housing audit for participants that use housing subsidy

Qualifications needed

Persons employed as Service Coordinators must be a/an:

1. Licensed Master Social Worker (LMSW- licensed by the NYS Education Department);

2. Licensed Clinical Social Worker (LCSW- licensed by the NYS Education Department);

3. Individual with a Doctorate or Master of Social Work degree;

4. Individual with a Doctorate or Master of Psychology degree;

5. Licensed Physical Therapist (licensed by the NYS Education Department);

6. Registered Professional Nurse (licensed by the NYS Education Department);

7. Certified Teacher of Students with Disabilities (certified by the NYS Education Department);

8. Certified Rehabilitation Counselor (certified as a Certified Rehabilitation Counselor (CRC) by the Commission on Rehabilitation Counselor Certification);

9. Licensed Speech Pathologist (licensed by the NYS Education Department);

10. Licensed Occupational Therapist (licensed by the NYS Education Department);

AND

Must have, at a minimum, one (1) year of experience providing case management/service coordination, information and referral services and service brokering of community based services for individuals with disabilities and/or Traumatic Brain Injury;

OR

Individual with a Bachelor’s degree and three (3) years of experience providing case management/service coordination, information and referral services and service brokering of community based services for individuals with disabilities and/or Traumatic Brain Injury.

Company Description

www.tlcsupportservices.org