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Case Manager Extender Jobs (NOW HIRING)

HEALTH CONNECT AMERICA, INC

Integrated Care Extender

NC · On-site

As an Integrated Care Extender at Health Connect America, you'll work alongside Integrated Care ... case conferences and team meetings to support collaborative care planning * Assist care managers in ...

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How much do case manager extender jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for case manager extender in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Case Manager Extender vs Case Manager?

AspectCase Manager ExtenderCase Manager
CredentialsRN, LCSW, or relevant certificationRN, LCSW, or relevant certification
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community agencies, insurance providers
Employer & Industry UsageHealthcare, insurance, social servicesHealthcare, social services, insurance

Both roles require similar credentials and work in healthcare or social service settings. The main difference is that a Case Manager Extender often supports case managers by handling specific tasks or cases, whereas a Case Manager typically manages entire patient cases independently. Understanding these distinctions helps clarify job expectations and career paths in healthcare and social services.

What are the key skills and qualifications needed to thrive as a Case Manager Extender, and why are they important?

To thrive as a Case Manager Extender, you need a background in social work or a related field, strong organizational skills, and knowledge of case management principles. Familiarity with case management software, electronic health records, and documentation systems is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help build trust with clients and support effective collaboration with multidisciplinary teams. These skills ensure efficient client support, accurate documentation, and successful resource coordination in social services settings.

What are Case Manager Extenders?

Case Manager Extenders are professionals who assist case managers in coordinating care and services for clients, often in healthcare, social services, or insurance settings. They support case managers by handling administrative tasks, gathering client information, scheduling appointments, and helping ensure clients receive appropriate services. While they do not have the full responsibilities or credentials of a licensed case manager, extenders play a crucial role in enhancing the efficiency and effectiveness of case management teams. Their support allows case managers to focus on more complex client needs and direct care coordination.

How does a Case Manager Extender typically support the broader case management team on a daily basis?

As a Case Manager Extender, you play a crucial role in supporting licensed case managers by handling tasks such as gathering client information, coordinating appointments, and following up on care plans. You often serve as a bridge between clients and the healthcare or social service team, ensuring that communication flows smoothly and that all necessary documentation is up to date. This role requires strong organizational and interpersonal skills, as you'll frequently interact with both clients and professionals to help streamline case management processes. By efficiently managing these supportive tasks, you enable licensed case managers to focus on more complex aspects of client care.
What cities are hiring for Case Manager Extender jobs? Cities with the most Case Manager Extender job openings:
What states have the most Case Manager Extender jobs? States with the most job openings for Case Manager Extender jobs include:
Infographic showing various Case Manager Extender job openings in the United States as of May 2026, with employment types broken down into 49% Full Time, 48% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.
IDD Care Manager Extender Forsyth/Guilford County

IDD Care Manager Extender Forsyth/Guilford County

RHA Health Services

High Point, NC • On-site

Full-time

Medical, Retirement, PTO

Posted 7 days ago

RHA Health Services rating

5.1

Company rating: 5.1 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

192nd of 228 rated social care providers

Job description

We are hiring for:
IDD Care Manager Extender Forsyth/Guilford County
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. Complies with company, state and federal policy.
Required Education/Experience:
Education- High School Diploma or equivalent; Must be at least 18 years of age
Experience- Must meet at least one of the following requirements:
  • o Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.*
  • OR
  • o Be a person with lived experience with a behavioral health condition and a Certified Peer Support Specialists.
  • OR
  • o Be a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).*
  • OR
  • Have two (2) years of paid experience performing the following types of functions, with at least one year of paid experience working directly with the Tailored Care Management eligible population:
  • Performing general outreach, engagement, and follow-up with members
  • Coordinating services/appointments (e.g., appointment/wellness reminders, arranging transportation)
  • Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing
  • Sharing information with the care manager and other members of the care team on the member's circumstances
  • Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services
  • Participating in case conferences
  • Support the care manager in assessing and addressing unmet health-related resource needs

License:
  • Must have Valid Driver's License

Essential Job Related Responsibilities
Care Management Service Delivery - Performs general outreach, engagement, and follow-up with members; coordinates services/appointments (e.g., appointment/wellness reminders, arranging transportation); Engages in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing; shares information with the care manager and other members of the care team on the member's circumstances; Provides and tracks referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services; Participates in case conferences; supports the care manager in assessing and addressing unmet health-related resource needs. Implements workflows, policies and procedures, and documentation standards that promote whole person care.. Maintains a positive and professional image in the work setting and community. Follows policies and procedures to ensure accountability of service delivery.
  • Best Practices - Demonstrates a passion for positive change by continuously improving and defining innovative care management interventions. Stays up to date with current best practices and keeps the team continuously informed about best practice innovations.
  • Cross-functional Collaboration - Collaborates cross-functionally with other Integrated Care Team members, community organizations and RHA departments to ensure success of Care Management implementation.
  • Person-Centered Approach - Maintains a person-centered philosophy focusing on an individual's strengths, needs, and preferences that promote health, wellness, and safety. Fosters a person-centered culture with Care Management Teams to optimize individual education around self-management, disease management, and integrated healthcare planning.
  • Quality Assurance and Use Of Data - Implements the strategic use of data to support delivery of effective, integrated, and well-coordinated care management services.. Ensures individual data sharing and storage consistent with state and company policies.
  • Maintains a Safe and Healthy Environment- Implements all organization health and safety policies and procedures.
  • Financial Performance - responsible for documenting services provided in a timely manner in order to be appropriately accounted for reimbursement purposes
  • Ensures proactive and effective communication - Establishes and maintains frequent and regular communication with persons supported, family members, other team members and colleagues. Fosters open communication and feedback. Helps maintain focus on care planning goals and outcomes. Establishes and maintains strong external relationships, to include providers, community organizations, and Clinically Integrated Networks (CIN).
  • Ethics & Compliance - Supports and participates in an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program, emphasizing confidentiality and no retaliation policies. Directs the confidential and immediate investigation into allegations of abuse, neglect, exploitation, theft, fraud, waste, misconduct, and violations of ethics and compliance practices according to company policy. Ensures protections of individuals served during investigations. Ensures all external reporting requirements are followed. Ensures adequate follow- through on recommendations from investigation reports. Participates as assigned as designated members to Quality Improvement Committee, Quality Assurance Committee, Quality Management Team, Safety, Task Force and Human Rights Committee meetings.

#RHABH
Pre-employment screening:
  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:
  • Payactiv: early access to the money you've earned from hours you've already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

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About RHA Health Services

Sourced by ZipRecruiter

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, and Tennessee.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Asheville, NC, US

Year founded

1989

Social media

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