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Case Management Jobs in Alberta (NOW HIRING)

Sun Life Financial

Disability Case Manager

Calgary, AB · Hybrid

Bachelor's degree in Healthcare, Kinesiology or Business * 3+ years of professional experience in disability case management * Demonstrated strength in these key skills: - Emotional Intelligence ...

Lifeworks

Sr Disability Claims Manager

Calgary, AB · On-site +1

CA$70K - CA$90K/yr

Our industry-leading technology and highly skilled case management expertise strengthen businesses by supporting employees effectively. Summary Our Disability Case Managers are responsible for ...

Alberta Health Services

Licensed Practical Nurse

Calgary, AB · On-site

CA$33.16 - CA$43.42/hr

As a Case Manager, the (LPN) is accountable for assigned caseload with the responsibility to assess client needs, determine service needs, negotiate service options, make service recommendations and ...

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Case Management information

See Alberta salary details

$5

$22

$68

How much do case management jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for case management in Alberta is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong assessment, planning, and organizational skills, often supported by a degree in social work, nursing, or a related field. Familiarity with case management software, electronic health records, and relevant certifications such as CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving abilities help you build trust and effectively advocate for clients. These skills ensure comprehensive, client-centered care and successful outcomes in complex, multidisciplinary environments.

How does a case manager typically collaborate with other professionals to support clients?

Case managers often work closely with a multidisciplinary team that may include social workers, healthcare providers, counselors, and community resource coordinators. They act as a central point of contact, facilitating communication between all parties to ensure clients receive comprehensive and coordinated care. Regular meetings, case conferences, and detailed documentation are common practices to track progress and address any challenges. This collaboration is essential for developing effective care plans and achieving the best outcomes for clients.

What qualifications do you need to be a case management?

To become a case manager, candidates typically need a bachelor's degree in social work, healthcare, or a related field. Relevant skills include strong communication, organization, and problem-solving abilities, and some roles may require certification such as the Certified Case Manager (CCM) credential. Experience in social services or healthcare settings is also often preferred.

What is case management?

Case management is a collaborative process in which a case manager assesses, plans, coordinates, and monitors the services required to meet an individual's health or social needs. Case managers work with clients to ensure they receive the appropriate resources, support, and care, often acting as a liaison between clients, families, and service providers. This role is common in healthcare, social services, and legal fields, aiming to improve outcomes and promote client well-being.

What is the difference between Case Management vs Social Work?

AspectCase ManagementSocial Work
Required CredentialsCertification (e.g., CCM), relevant experienceDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & Industry UsageHealthcare, insurance, community programsPublic and private social service organizations

While both roles focus on supporting individuals, Case Management primarily involves coordinating services and resources for clients, often within healthcare or insurance settings. Social Work encompasses a broader scope, including counseling, advocacy, and addressing social issues. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Case Management jobs in Alberta?

The most popular types of Case Management jobs in Alberta are:

Case Management jobs near you
Infographic showing various Case Management job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $47,720 per year, or $22.9 per hour.

Disability Case Manager

Sun Life Financial

Edmonton, AB • Hybrid

Full-time

Re-posted 14 hours ago

Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

90th of 308 rated insurance

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Please note this role is Hybrid

Make a Meaningful Impact on Health and Recovery

Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life's Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.

We're looking for empathetic, analytical, and strategic thinkers-especially those with frontline healthcare experience-who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.

What You'll Do

  • Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
  • Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
  • Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
  • Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
  • Build strong, trust-based relationships with clients, employers, and healthcare providers.
  • Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

What Sets You Apart

  • Bachelor's degree in Healthcare, Kinesiology or Business
  • 3+ years of professional experience in disability case management
  • Demonstrated strength in these key skills:
    - Emotional Intelligence
    - Crisis Intervention
    - Strategic Thinking
    - Rehabilitation Techniques
    - Data Analysis
    - Negotiation

What You Need to Succeed

  • Strong analytical and decision-making skills
  • Resilience and adaptability in fast-paced, emotionally complex situations
  • Comfort with digital tools and multiple platforms
  • A collaborative, team-first mindset

What's in it for you ?

  • A comprehensive training program and continuous learning opportunities
  • A caring, supportive, and inclusive culture
  • Wellness programs that support the three pillars of your health - mental, physical, and financial
  • Opportunities to own your career development with programs to continuously learn, build skills, grow throughcoaching and more
  • A chance to make a real difference in people's lives

Curious about the role?

Follow a day in the life of a Sun Life DCM: https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&utm_medium=member_desktop

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

60,000/60 000 - 97,000/97 000

Job Category:

Claims - Life & Disability

Posting End Date:

30/08/2026

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