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Case Management Team Leader Jobs (NOW HIRING)

... leadership team overseeing the day-to-day operations and management of our Case Management ... department. A Glimpse into Our World At Encompass Health, you'll experience the difference the ...

... Management and Care Transitions. Under guidance of the Nurse Case Manager Team Leader, the Nurse Case Manager I functions as a member of the clinical team. This role coordinates a plan of care to ...

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Case Management Team Leader information

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$42

How much do case management team leader jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for case management team leader in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially in senior or managerial roles such as Case Management Team Leaders or those working in high-demand industries. Compensation varies based on location, industry, and level of responsibility.

What are some common challenges faced by Case Management Team Leaders, and how can they effectively address them?

Case Management Team Leaders often encounter challenges such as balancing caseload distribution, ensuring consistent adherence to protocols, and supporting team members through complex client cases. To address these, strong organizational and communication skills are crucial, as is fostering a collaborative environment where team members feel comfortable sharing concerns and best practices. Regular training sessions, open feedback channels, and working closely with upper management can help Team Leaders navigate these challenges while maintaining high standards of client care and staff well-being.

What is the difference between Case Management Team Leader vs Case Coordinator?

AspectCase Management Team LeaderCase Coordinator
CredentialsRelevant certifications (e.g., CCM, LCSW), experience in case managementOften similar certifications, entry-level to mid-level experience
Work EnvironmentSupervisory role in healthcare, social services, or insurance settingsDirect client interaction, coordinating services under supervision
Employer & IndustryHospitals, social service agencies, insurance companiesNonprofits, healthcare providers, social service agencies
Search & Comparison IntentLeadership, team management, case oversightClient coordination, service facilitation

The main difference is that a Case Management Team Leader oversees and manages a team of case managers, focusing on leadership and supervision. In contrast, a Case Coordinator primarily handles direct client interactions and coordinates services without team management responsibilities.

What are the 4 pillars of case management?

The four pillars of case management are assessment, planning, implementation, and evaluation. These core components guide case managers, including team leaders, in providing comprehensive and effective support to clients by ensuring their needs are accurately identified, appropriate plans are developed, services are delivered, and outcomes are reviewed for continuous improvement.

What are the top 3 qualities a case manager should have?

A case management team leader should possess strong communication skills to effectively coordinate with clients and team members, organizational abilities to manage multiple cases efficiently, and empathy to understand and support clients' needs. These qualities ensure effective case oversight, foster trust, and promote positive outcomes in case management roles.

What are the key skills and qualifications needed to thrive as a Case Management Team Leader, and why are they important?

To thrive as a Case Management Team Leader, you need a solid background in case management, knowledge of relevant laws and regulations, and typically a degree in social work, nursing, or a related field. Familiarity with case management software, electronic health records (EHRs), and reporting tools is important, and certification such as CCM (Certified Case Manager) is often preferred. Strong leadership, communication, and problem-solving skills help you motivate teams and effectively coordinate care. These competencies ensure efficient team performance, regulatory compliance, and positive client outcomes.

What does a lead case manager do?

A lead case manager oversees and coordinates case management services, ensuring clients receive appropriate support and resources. They assign tasks to team members, monitor progress, and maintain documentation, often using case management software. Strong communication, organizational skills, and knowledge of relevant regulations are essential for this role.

What is a Case Management Team Leader?

A Case Management Team Leader is a professional responsible for supervising a team of case managers who coordinate care and services for clients or patients. They oversee the daily operations of the case management team, provide guidance and support, and ensure that all cases are managed efficiently and in accordance with organizational policies and regulations. This role often involves training staff, monitoring performance, and collaborating with other departments to improve service delivery. Case Management Team Leaders play a critical role in ensuring high-quality care and successful outcomes for the people their team serves.
More about Case Management Team Leader jobs
Infographic showing various Case Management Team Leader job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Case Management Director

Encompass Health Rehabilitation Hospital of Fort Smith

Booneville, AR • On-site

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Case Management Director Career Opportunity

Highly regarded for your Case Management Director expertise

Are you an experienced and compassionate healthcare professional with a background in case management, seeking a career that aligns with your professional expertise and resonates with your personal values? As the Director of Case Management at Encompass Health, you have the unique opportunity to lead a team and make a profound impact on the lives of individuals within your local community. This role combines fulfilling career opportunities close to home with the chance to make a meaningful difference in the well-being of those around you. Join us in this journey of care, compassion, and leadership as we work together to make a difference where it matters most, serving as a key member of our leadership team overseeing the day-to-day operations and management of our Case Management department.

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

- Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
- Generous paid time off that accrues over time.
- Opportunities for tuition reimbursement and continuing education.
- Company-matching 401(k) and employee stock purchase plans.
- Flexible spending and health savings accounts.
- A vibrant community of individuals passionate about the work they do!


Become the Case Management Director you've always aspired to be

- Assume responsibility for the day-to-day operations and human resource management of the Case Management department.
- Oversee the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services with a central focus on census management, patient care outcomes, and key care indicators.
- Act as a patient and family advocate, ensuring that services are delivered to meet the needs of patients and their families.
- Provide guidance and support to Case Managers and other staff, including training on managing caseloads and interpreting regulations, policies, operational procedures, and objectives. Review operations to ensure a high level of quality consistent with organizational standards.
- Build relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.
- Celebrate the accomplishments and successes of our dedicated employees along the way.


Qualifications

- Current CCM® or ACMTM certification is preferred.
- Must be qualified to independently complete an assessment within the scope of practice of his/her discipline.
- If licensure is required for the discipline within the hospital's state, individual must hold an active license.
- For Nursing, must possess bachelor's degree in nursing (BSN) with RN licensure.
- For other eligible health care professionals, must possess a minimum of a bachelor's degree; a graduate degree is preferred.
- Three years of hospital-based Case Management experience, including Utilization Review and Discharge Planning experience.
- May be required to work weekdays and/or weekends, evenings and/or night shifts.
- May be required to work on religious and/or legal holidays on scheduled days/shifts.

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The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.