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Case Management System Administrator Jobs (NOW HIRING)

The Warehouse Management System Administrator is responsible for overseeing the day-to-day operations of the company's WMS. This position works closely with other members of the operations team to ...

The System Administrator will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role is ...

The System Administrator will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role is ...

The System Administrator will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role is ...

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Case Management System Administrator information

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$41K

$88.9K

$137.5K

How much do case management system administrator jobs pay per year?

As of Jun 7, 2026, the average yearly pay for case management system administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a typical sysadmin salary?

A Case Management System Administrator's salary typically ranges from $60,000 to $90,000 annually, depending on experience, certifications, and location. Professionals with specialized skills in database management, system configuration, and troubleshooting may earn higher salaries, especially in larger organizations or with advanced certifications like ITIL or CompTIA Server+.

What are typical challenges faced by a Case Management System Administrator, and how can they be addressed?

Case Management System Administrators often encounter challenges such as managing system upgrades, ensuring data integrity, and supporting users with varying technical skills. Staying proactive in communicating updates, providing user training sessions, and collaborating closely with IT and business teams can help address these issues. Additionally, establishing clear protocols for troubleshooting and data security ensures smoother operations and minimizes disruptions.

What are the key skills and qualifications needed to thrive as a Case Management System Administrator, and why are they important?

To thrive as a Case Management System Administrator, you need a strong understanding of database management, IT systems, and workflow processes, typically backed by a degree in information technology or a related field. Familiarity with case management software (such as Salesforce, ServiceNow, or IBM Case Manager), data security protocols, and relevant certifications like CompTIA or ITIL is highly valued. Exceptional problem-solving, attention to detail, and communication skills help administrators bridge technical solutions and user needs. These capabilities are crucial for maintaining system reliability, ensuring data integrity, and supporting efficient organizational operations.

What is a Case Management System Administrator?

A Case Management System Administrator is responsible for managing, configuring, and supporting software systems used to track cases, such as legal, healthcare, or customer service cases. They ensure the system runs smoothly, users have the necessary access and training, and data is accurate and secure. These administrators often handle troubleshooting, system updates, and user permissions to optimize workflow and compliance. Their role is crucial in maintaining the integrity and efficiency of case management processes within an organization.
Infographic showing various Case Management System Administrator job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.
Learning Management System Administrator

Learning Management System Administrator

Ubertal Inc

King Of Prussia, PA โ€ข On-site

Contractor

Posted yesterday


Job description

Title: LMS Administrator โ€“ SuccessFactors LMS | Applications Support Specialist | Learning Management System Administrator

Location: Hybrid (King of Prussia, PA โ€“ up to 3x/week) OR Remote (Eastern/Central Time Zone)

Duration: Contract (04/13/2026 โ€“ 07/31/2026)

JD:
LMS Administrator supporting SAP SuccessFactors LMS operations, including course administration, learning management, reporting, troubleshooting, and LMS support for Commercial training programs.

Roles & Responsibilities:

  • Administer SAP SuccessFactors LMS including course setup, curricula management, and learning plan configuration

  • Create, update, and maintain training items, content objects, curricula, and assignment profiles in LMS

  • Manage LMS enrollments, completions, equivalencies, approvals, and session scheduling within SuccessFactors LMS

  • Configure assignment rules, target audiences, and learning assignments for Commercial learners

  • Troubleshoot LMS issues related to user access, course assignments, completions, and system functionality

  • Process and track LMS requests via ServiceNow and SharePoint; escalate complex LMS or system issues to HRIS/IT teams

  • Generate LMS reports, compliance reports, and completion reports; perform data extraction, validation, and analysis using Excel

  • Support deployment of training initiatives including curricula launches and learning campaigns

  • Collaborate with Commercial Training teams, LMS administrators, IT support, and cross-functional stakeholders

  • Maintain LMS documentation, SOP adherence, job aids, and knowledge articles to ensure audit readiness and compliance

Skills:

  • SAP SuccessFactors LMS, SuccessFactors Learning Management System, LMS Administration, LMS Support

  • LMS Configuration, Course Setup, Curriculum Management, Learning Plans, Assignment Profiles

  • Plateau LMS exposure, SuccessFactors Plateau components

  • LMS Troubleshooting, User Access Issues, Assignment Issues, Completion Tracking

  • LMS Reporting, Compliance Reporting, Data Validation, Data Quality, Excel Data Analysis

  • ServiceNow, SharePoint, Microsoft Teams for request tracking and documentation

  • SCORM, AICC, eLearning content standards, content packaging, LMS content testing

  • GxP compliance, regulated environments, learning compliance, audit readiness

  • Power BI, reporting tools, data visualization (preferred)

  • Strong customer support, stakeholder communication, multi-tasking, attention to detail

Qualification:

  • Bachelorโ€™s degree or equivalent experience

  • 2โ€“4 years of LMS administration or application support experience

  • Hands-on experience with SAP SuccessFactors LMS required

  • Experience troubleshooting LMS issues and supporting learning operations

  • Familiarity with regulated or compliance-driven environments preferred