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Case Management Officer Jobs (NOW HIRING)

ScionHealth

Director of Case Management

Los Angeles, CA · On-site

$59.78 - $87.44/hr

Job Summary The Director - Case Management directs Case Management and Utilization Management ... The Director collaborates closely with hospital executive leadership including the CEO ...

Caracole Inc

Director of Case Management

Cincinnati, OH · On-site

$86K - $93K/yr

Chief Program Officer SUPERVISES: Clinical Supervisors POSITION SUMMARY: This position leads Caracole's Case Management program and oversees and manages all aspects of planning and service delivery ...

A24Group

Director of Case Management FT

Las Cruces, NM · On-site

Director of Case Management Our Client | Las Cruces, NM 88011 | Full-Time Exempt | Senior Leadership Reports To Chief Financial Officer Location Las Cruces, NM 88011 -- on-site required Salary Range ...

Jcsfl

Case Management Services Director

Miami, FL · On-site

$100 - $125/hr

Summary Of Position The Case Management Services Director is responsible for the day-to-day ... Any other responsibility assigned by the CEO, COO and CPO; assist across all departments as needed ...

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Case Management Officer information

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How much do case management officer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for case management officer in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a case management officer?

Case Management Officers are professionals responsible for coordinating, assessing, and monitoring services or support for individuals, often within healthcare, social services, or the legal system. Their main role is to ensure that clients receive appropriate resources and support tailored to their needs. They develop case plans, liaise with other service providers, and track client progress to achieve positive outcomes. Effective communication, problem-solving, and organizational skills are crucial in this role.

What are the key skills and qualifications needed to thrive as a case management officer?

A Case Management Officer needs strong organizational skills, attention to detail, and typically a background in social work, human services, or a related field. Familiarity with case management software, client databases, and sometimes certifications such as Certified Case Manager (CCM) are commonly required. Excellent communication, critical thinking, and empathy are crucial soft skills for effectively supporting clients and coordinating with service providers. These competencies are essential for efficiently managing caseloads, ensuring compliance, and achieving positive outcomes for clients.

What are the typical challenges faced by a case management officer when coordinating between multiple service providers?

Case Management Officers often encounter challenges such as communication gaps, differing priorities among service providers, and varying levels of resource availability. Successfully navigating these obstacles requires strong organizational skills, proactive follow-up, and the ability to build collaborative relationships. Officers must stay adaptable and detail-oriented to ensure that clients receive timely and comprehensive support while managing documentation and maintaining confidentiality. Regular team meetings and clear communication protocols can help address these challenges effectively.

What states have the most Case Management Officer jobs?

States with the most job openings for Case Management Officer jobs include:

What are popular job titles related to Case Management Officer jobs?

For Case Management Officer jobs, the most frequently searched job titles are:

Case Management Officer jobs near you
Infographic showing various Case Management Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Director of Case Management

Panama City, FL • On-site

She Recruits LLC
Recruiting and Staffing Services • 1 - 10 employees
Learn more about She Recruits LLCexternal

Full-time

Posted 10 days ago

Job description

Director of Case Management
Location: Panama City, Florida
Compensation: $109,762 - $164,570 (based on experience; rarely approves max)
Sign-On Bonus: $10,000
Relocation: Available

She Recruits is seeking a highly experienced Director of Case Management for a large acute-care hospital. This leader will oversee care coordination, discharge planning, utilization review, and social work functions while ensuring high-quality patient outcomes and operational excellence. Candidates must bring strong acute hospital case management leadership experience and be comfortable directing a complex, high-volume environment.

Position Overview
The Director of Case Management provides strategic direction, operational oversight, and performance leadership for all case management and social work services. This includes evaluating departmental processes, optimizing staffing and resources, ensuring compliance with regulatory and organizational policies, and partnering closely with clinical and administrative leadership to advance patient throughput and quality outcomes.

Key Responsibilities

  • Lead and evaluate all case management operations, including model design, staffing, onboarding, competencies, and performance
  • Manage FTE allocation, skill mix, and productivity to meet departmental goals
  • Ensure proper execution of care coordination and discharge planning workflows, with consistent documentation and timeliness
  • Oversee core case management functions including utilization review, transitions of care, and interdisciplinary collaboration
  • Partner with the CFO and Division CM Leader to achieve financial and operational targets
  • Use data analysis, KPIs, and process improvement strategies to drive sustained performance improvements
  • Ensure full compliance with policies, procedures, and regulatory requirements
  • Build strong relationships with CMO, CNO, ancillary leaders, compliance, and legal teams
  • Provide leadership, coaching, and accountability for both direct and indirect reports
  • Uphold organizational mission, values, and code of conduct

Required Qualifications

  • 3+ years of recent acute hospital case management experience (within the last year)
  • 2+ years of case management leadership
  • Bachelor's degree required
  • Master's degree (Nursing, Health Administration, Business Administration) preferred
  • RN license or LCSW required
  • Hospital discharge planning experience required
  • CCM or ACM preferred

Apply