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Case Management Assistant Jobs in Tyler, TX (NOW HIRING)

Snelling Tyler

Litigation Legal Assistant

Tyler, TX

$60K - $70K/yr

Role Summary As a Litigation Assistant , you will play a critical role in supporting attorneys ... Enter and maintain accurate information in case management systems. Required Knowledge and Skills

City of Tyler

Assistant City Attorney

Tyler, TX

$77K - $116K/yr

Purpose Of Position Under the direction of the City Attorney, the Assistant City Attorney ... Utilize advanced legal technology, research tools, and case management systems. Perform additional ...

City of Tyler, TX

Assistant City Attorney

Tyler, TX · On-site

$77K - $116K/yr

... Attorney, the Assistant City Attorney - Municipal Court Prosecutor conducts legal research ... research tools, and case management systems. • Perform additional assignments with ...

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Case Management Assistant information

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How much do case management assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for case management assistant in Tyler, TX is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $23.12 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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What are the most commonly searched types of Case Management jobs in Tyler, TX?

The most popular types of Case Management jobs in Tyler, TX are:

What job categories do people searching Case Management Assistant jobs in Tyler, TX look for?

The top searched job categories for Case Management Assistant jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Case Management Assistant jobs?

Cities near Tyler, TX with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Tyler, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $41,667 per year, or $20 per hour.

Foster Care Case Manager

Arrow Child and Family Ministries

Tyler, TX • On-site

$44K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 hours ago

Arrow Child & Family Ministries rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Overview
The Case Manager is responsible for the treatment and coordination of services to foster/adopt children and their biological families in conjunction with the foster/adopt family.
Benefits Include
  • Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
  • Parental Paid Leave
  • Retirement savings plan with company match.
  • Paid time off and holiday pay.
  • Mileage reimbursement.
  • Tuition reimbursement available.
  • Company sponsored learning and development

Responsibilities
Other duties may be assigned as necessary.
  • Facilitate placement of children in foster and adoptive homes and ensures intake paperwork is signed and entered into electronic case management system within timeframes outlined in Arrow policy and procedures.
  • Participate in development of assessment, treatment planning, service delivery, discharge, and aftercare as determined by child's service package.
    Assist and monitors families in the compliance of licensing/regulatory standards to maintain service package requirements and credentialing.
    Implement Pre-Admission Assessment and Individual Treatment Plans in conjunction with foster parents and clients and treatment team.
  • Provide consultation for foster parents, adoptive parents, biological parents, respite provider, childcare staff, and other caregivers, as indicated.
  • Maintain accurate, timely, and complete case notes, billing documentation, treatment plans, progress notes and other documentation according to licensing, accreditation, and agency standards.
  • Attend trainings and meetings as required.
  • Serve as the child's education liaison with the referral agency and foster parents.
  • Participate in case planning conferences, Professional Consulting Team, School meetings, court hearings, staffing, etc., as appropriate, for cross system collaboration.
  • Maintain regular contact with family and child and monitors psychological, mental, emotional, physical, and environmental well-being through phone contacts, email, and home visits according to licensing, accreditation and agency standards.
  • Help families develop a therapeutic milieu conducive to healthy child development. In accordance with the agency's treatment model.
  • Provide crisis intervention as needed to prevent escalation of high-risk behavior, relapse, hospitalization, placement disruption, and other negative outcomes on a 24-hour on-call basis.
  • Coordinate care of the child with the medical consenter and participates in STAR Health Coordination applicable only in TX.
  • Complete all discharge summaries and provides after-care services as required by youth's service package.
  • Maintain child and/or family records in Arrow's electronic client information system utilizing assigned Arrow technology resources. These resources may include, but are not limited to: desktop computers, laptop computers, touchscreen devices, and scanners.
  • Utilize Arrow cell phone mobile data hotspot for in-field access to Arrow's client information system in order to complete documentation in accordance with job workflow.
  • Conduct quarterly evaluations, creates corrective action plans and monitors foster home for safety and compliance.
  • Maintain Family Training Plan for assigned families.
  • Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
  • May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.

Qualifications
Bachelor's Degree in Social Work, Social Services, or a related field and at least 1 year of experience working with children and families. Master's Degree preferred.

What Arrow Child & Family Ministries employees say

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