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Case Management Assistant Jobs in Midvale, UT (NOW HIRING)

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HiFI Case Manager

Salt Lake City, UT · On-site

Provide direct case management services to program participants, including crisis intervention ... support. * Assist participants in building connections to community resources, including health ...

The Salvation Army

Case Worker

Salt Lake City, UT · On-site

$17.50/hr

Working alongside the Social Services team to assist clients through various case management needs. This includes and is not limited to utility assistance, assistance referrals to other organizations ...

Salvation Army

Case Worker

Salt Lake City, UT · On-site

$17.50/hr

Working alongside the Social Services team to assist clients through various case management needs. This includes and is not limited to utility assistance, assistance referrals to other organizations ...

Utah Legal Services

Staff Attorney

Salt Lake City, UT · On-site

$83K - $100K/yr

Use the ULS case management system, LegalServer, to bill time, manage clients and track case ... Review relevant statutes, rules, regulations, caselaw, and secondary sources to assist in ...

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Case Management Assistant information

See Midvale, UT salary details

$12

$20

$27

How much do case management assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for case management assistant in Midvale, UT is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.12 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Midvale, UT as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $41,701 per year, or $20 per hour.

Youth Case Manager - Permanent Supportive Housing

Volunteers of America

Salt Lake City, UT • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Volunteers Of America rating

6.9

Company rating: 6.9 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

388th of 773 rated non-profit organizations

Job description

Job Type
Full-time
Description
Benefits
  • Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
  • Employee Assistance Program for all employees
  • 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
    • Sick and vacation time accrue hourly per pay period.
  • $50,000 in employer-paid life insurance; additional coverage available.
  • Employer contribution to your Health Savings Account (paid quarterly)
  • Employee Referral Program including cash bonuses and paid time off

About
Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.
YHDP Program Mission
The Youth Homelessness Demonstration Program (YHDP) is a housing-focused initiative designed to move youth experiencing homelessness into permanent housing while providing supportive services that promote long-term stability and self-sufficiency. Through a coordinated and integrated team that includes case managers, a peer support specialist, and a therapist, the program supports youth ages 18-24 in maintaining stable housing and working toward goals related to mental and physical health, education and employment, life skills development, and community connection.
Position Summary
The Permanent Supportive Housing Case Manager provides consistent, individualized, and trauma-informed case management services to youth and young adult households who have transitioned out of homelessness and are living in housing throughout Salt Lake County. The case manager will support the clients in obtaining and maintaining stable housing and addressing current needs as defined by the client. The PSH case manager position is housed out of the VOA Youth Resource Center and includes mobile work meeting with clients out in the community/in their homes.
Essential Duties
  • Provide individualized case management services to program participants, supporting goals related to housing stability, health care, mental health, education, employment, government benefits, parenting supports, and legal needs.
  • Develop collaborative service plans with participants that prioritize housing stability and support broader goals related to self-sufficiency and well-being.
  • Conduct initial and ongoing assessments of participant needs using agency-approved tools and coordinate appropriate services and referrals.
  • Maintain regular contact with participants through home visits, community meetings, and office appointments to support housing stability and service engagement.
  • Support participants in maintaining housing by assisting with landlord communication, tenancy responsibilities, and conflict resolution when appropriate.
  • Maintain complete and accurate client files including service plans, case notes, referrals, and discharge documentation.
  • Enter and maintain timely and accurate documentation in HMIS (UHMIS) and internal tracking systems in accordance with HUD, Continuum of Care (CoC), and VOA program standards.
  • Assist with documenting program participant eligibility requirements and maintaining compliance with grant and program regulations.
  • Collaborate with program staff and the Program Manager to ensure effective coordination of services, program fidelity, and documentation accuracy.
  • Attend and participate in weekly staff meetings and multidisciplinary case consultations to review participant progress and coordinate support strategies.
  • Demonstrate professional, trauma-informed, and culturally responsive interactions with clients, families, and community partners.
  • Utilize agency vehicles when appropriate to transport participants to appointments, housing viewings, or other essential services.
  • Assist with housing move-ins and transitions, including transporting or lifting boxes, household items, or small furniture as needed.
  • Participate in the Youth Resource Center on-call rotation and perform other duties as assigned to support program operations.
  • Maintain consistent, punctual, and reliable attendance.
  • Perform other duties as assigned.

Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
  • Must be able to qualify for and obtain Utah Department of Human Services Case Management Certification within 60 days of hire.
  • Demonstrates clear communication skills and the ability to work cooperatively with others.
  • Ability to maintain professional boundaries, uphold confidentiality requirements, follow agency policies and procedures, and interact professionally with a diverse workforce, clients, and members of the public.
  • Ability to apply trauma-informed practices and exercise sound judgment within the scope of the position while seeking supervision when appropriate.
  • Willingness to accept supervision, feedback, and direction.
  • Ability to engage with clients for extended periods and move throughout the facility as required to provide services.
  • Must be at least 21 years of age, possess a valid driver's license, maintain a good driving record, and be insurable under the agency's liability policy.
  • Must pass Utah Department of Human Services, Office of Licensing background screening requirements for individuals working with vulnerable populations.
  • Proficiency in Microsoft Office and basic computer systems.

Physical Demands and Work Location
  • Ability to lift and carry up to 50 pounds to assist with client move-ins and other program needs.
  • Ability to move throughout the facility and engage with clients for extended periods.
  • Work may involve prolonged computer use.
  • This position must be performed on-site due to the need to provide direct client services, including meeting with clients in person, conducting home visits, transporting clients to appointments, and supporting access to services.

Salary Description
$20 / hr if candidate possesses Case Manager cert

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