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Case Management Assistant Jobs in Macon, GA (NOW HIRING)

Case Manager

Macon, GA ยท On-site

$19.25 - $24.75/hr

The role sits at the center of the pre-litigation team and works directly with attorneys, claims, legal assistants, investigators, and accounting. Reports to the Director of Case Management. INTAKE ...

Case Manager

Macon, GA ยท On-site

$19.25 - $24.75/hr

The role sits at the center of the pre-litigation team and works directly with attorneys, claims, legal assistants, investigators, and accounting. Reports to the Director of Case Management. INTAKE ...

Medical Case Manager

Warner Robins, GA ยท On-site

$60 - $90/hr

... case management. * Track each case through the full review process, keeping Reserve Medical Units and the Chief, Medical Standards, informed of status. * Coordinate and assist with scheduling ...

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Case Management Assistant information

See Macon, GA salary details

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How much do case management assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for case management assistant in Macon, GA is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.51 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.

What are the most commonly searched types of Case Management jobs in Macon, GA?

The most popular types of Case Management jobs in Macon, GA are:

What job categories do people searching Case Management Assistant jobs in Macon, GA look for?

The top searched job categories for Case Management Assistant jobs in Macon, GA are:

What cities near Macon, GA are hiring for Case Management Assistant jobs?

Cities near Macon, GA with the most Case Management Assistant job openings:

Infographic showing various Case Management Assistant job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $42,407 per year, or $20.4 per hour.

D162 - Core Case Management - Case Manager, Core

riveredge

Milledgeville, GA โ€ข Hybrid

$19.75 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Company Overview:

At River Edge Behavioral Health employees are expected to develop meaningful relationships with patients, establishing trust and making a difference in the lives of clients and their families. We believe in supporting our team as well as our clients with our comprehensive benefits package and a supportive work culture, including health, dental, and vision benefits, paid vacation, retirement plans, and more.ย 

Position Overview:

River Edge Behavioral Health is seeking a dedicated Core Case Manager to provide compassionate support and critical case management services to individuals living with mental health conditions, substance use disorders, or intellectual and developmental disabilities. This role focuses on connecting individuals and families to community resources, supporting recovery goals, and fostering independence through skill-building and advocacy.ย 

Schedule:

ย Monday-Friday 8:30am-5:00pm

Key Responsibilities:

  • Provide resource development and linkage support to individuals at home or in community settings.
  • Monitor client progress toward individualized treatment goals.
  • Assist clients in accessing community resources (e.g., food, healthcare, financial aid, housing).
  • Deliver short-term case management and referrals for clients in emergency situations.
  • Connect individuals to housing resources, assist with housing applications, and support placement efforts.
  • Offer skills training in areas like independent living, coping strategies, and symptom management.
  • Transport clients using personal vehicles
  • Make home visits to clients.ย 

ย 

Qualifications:

  • Bachelorโ€™s degree in a social service-related field (e.g., Social Work, Psychology, Human Services).
  • Previous experience in a social services-related role preferred.
  • Strong interpersonal and communication skills.
  • A commitment to helping vulnerable populations.
  • Knowledge of community resources and social services systems.
  • Organizational and documentation proficiency.

Additional Benefits:

  • Flexible spending accounts
  • Short and long-term disability coverage
  • 11 Paid holidays
  • Voluntary Life Insurance