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Case Management Aide Jobs in Oregon (NOW HIRING)

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Provide ongoing pain and symptom management and adjust interventions in collaboration with the ... Collaborate with social workers, chaplains, hospice aides, and other interdisciplinary team members ...

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If unable to perform a certain task, report to the Case Manager immediately. 2. Providing patient ... Hospice Aides may not provide patients with homemade food items or baked goods that they themselves ...

Home Health Aide

Springfield, OR · On-site

$22.65 - $33.97/hr

PeaceHealth is seeking a Home Health Aide for a Per Diem/Relief, 0.00 FTE, Day position. The salary ... Effectively communicates with patients, caregivers, RN/therapist case manager, Patient Care Manager ...

Home Health Aide

Springfield, OR · On-site

$22.65 - $33.97/hr

Description PeaceHealth is seeking a Home Health Aide for a Per Diem/Relief, 0.00 FTE, Day position ... Effectively communicates with patients, caregivers, RN/therapist case manager, Patient Care Manager ...

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Case Management Aide information

See Oregon salary details

$12

$20

$29

How much do case management aide jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for case management aide in Oregon is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.12 per hour, depending on experience, location, and employer.

What is a case management aide?

A Case Management Aide is a professional who provides support to case managers in social service settings. They help coordinate services, maintain client records, and assist clients with accessing resources. Their duties often include scheduling appointments, conducting follow-up calls, and helping with paperwork. Case Management Aides play a crucial role in ensuring that clients receive the support they need efficiently and effectively.

What does a case management aide do?

Case Management Aides play a vital role by assisting case managers with administrative tasks, coordinating appointments, and maintaining accurate client records. They often serve as a point of contact for clients, helping them navigate services and ensuring timely communication between all parties involved. Daily responsibilities may include data entry, preparing reports, and supporting case managers in monitoring client progress, all of which contribute to the smooth operation of the case management team. This collaborative environment provides aides with valuable experience and insight into social services, often serving as a stepping stone to more advanced roles in the field.

What are the key skills and qualifications needed to thrive as a case management aide?

To thrive as a Case Management Aide, you need organizational skills, attention to detail, and a background in social services or related fields, often supported by a high school diploma or associate degree. Familiarity with case management software, client database systems, and basic office applications is typically required. Strong interpersonal skills, empathy, and effective communication set outstanding aides apart when supporting clients and collaborating with case managers. These competencies are critical for accurately managing client information, facilitating services, and ensuring smooth case coordination.

What is the difference between Case Management Aide vs Social and Human Service Assistant?

AspectCase Management AideSocial and Human Service Assistant
Required CredentialsHigh school diploma; some roles may require certificationHigh school diploma; some roles may require certification
Work EnvironmentHealthcare facilities, social service agenciesCommunity organizations, social service agencies
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government agencies, community programs

Both roles support clients with social services, but Case Management Aides typically focus on assisting with case coordination under supervision, often in healthcare settings. Social and Human Service Assistants may work more broadly in community outreach and client support. The roles share similar credentials and work environments, making them closely related but with different primary responsibilities.

How to become a case management aide?

To become a case management aide, candidates typically need a high school diploma or equivalent and may benefit from coursework in social work or healthcare. Relevant skills include communication, organization, and basic knowledge of healthcare or social services, with some positions requiring on-the-job training or certification in areas like CPR or first aid.

Is case management a stressful job?

Case management aides often work in fast-paced environments that require managing multiple client needs and documentation, which can be stressful. The job may involve emotional challenges and deadlines, but stress levels vary depending on workload, support systems, and individual coping skills.

What are the most commonly searched types of Case Management jobs in Oregon?

The most popular types of Case Management jobs in Oregon are:

What cities in Oregon are hiring for Case Management Aide jobs?

Cities in Oregon with the most Case Management Aide job openings:

Infographic showing various Case Management Aide job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,441 per year, or $20.4 per hour.

Case Manager, QMHA (Residential Case Management - Float)

Cascadia Health

Oregon City, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Key responsibilities

  • Provide mental health case management and skills training to clients as indicated in their treatment plan.

  • Coordinate treatment and continuity of care with community stakeholders, guardians, legal system representatives, and other providers.

  • Assist in crisis situations following protocols and maintain accurate documentation to ensure compliance.


Cascadia Health rating

6.6

Company rating: 6.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Case Manager, QMHA (Residential Case Management - Float)
Job Overview
Location/Schedule: This position is located at the Leland House residential treatment site located in Oregon City, OR, with the expectation of working across 2 other residential treatment sites in the Clackamas County/Wilsonville area. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.
Position: Case Manager, QMHA
Program: Residential Case Management
Cascadia's Mission and Vision:
Mission: Cascadia Health delivers whole health care - integrated mental health and addiction services, primary care, and housing - to promote hope and support the well-being of the communities we serve.
Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.
Position Description: The Case Manager, QMHA works as a valuable part of the treatment team for clients in a community health center setting. The Case Manager is responsible for assisting clients access a variety of services and supports. Additionally, this role serves as an advocate and works with clients to meet their goals and needs.
This position must understand, appreciate, and respect the diversity and cultural differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of inclusion, safety, and acceptance.
Essential Responsibilities
This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.
General
  • Provide mental health case management and skills training with clients as indicated in their treatment plan, and as directed by the treatment team.
  • Work with the treatment team on assessing treatment needs, support development and monitoring, provide consultation to mental health aides, and transition planning -including completion of referrals, attending screenings, advocacy, maintaining housing, obtaining resources, benefits and consultation regarding client needs.
  • Provide individual and group: skills training, CPST, activity therapy, and meet productivity expectation.
  • Effectively engage clients to participate in treatment services.
  • Integrate best practices into the day-to-day operations including: Person-Centered Approach, Harm Reduction, Trauma Informed Care, Motivational Interviewing, Strength-Based Approach and Recovery Model.
  • Create and maintain cooperative relationships with outside providers in securing benefits, advocating for clients, and connecting to acute care providers.
  • Coordinate treatment and continuity of care with community stakeholders, guardians, representatives from the legal system, hospital care, medical care, other community-based agencies, and other Cascadia team members to maintain treatment team communication.
  • Attend and participate in clinical staff meetings to provide input and gain knowledge and communicate program and client needs.
  • Provide monitoring and supervision to support clients in developing and maintaining structured activities in alignment with their personal goals and any required conditions for community integration.
  • Other duties as assigned.

Regulatory & Compliance:
  • Comply with laws, regulations, policies, and procedures under which the program and company operates.
  • Assist in crisis situations as appropriate following protocols and procedures in coordination with the treatment team.
  • Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
  • Maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements.
  • Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.
  • Complete annual employee training in compliance with program and company requirements.
  • Provide guidance, support, and training to other staff in alignment with company mission and values.
  • Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.

Qualifications
Education:
  • Required: Bachelor's degree in a behavioral science field from an accredited college or university or three years of fulltime professional experience providing direct service to individuals in a social service setting. Demonstrate the competencies to become credentialed as a Qualified Mental Health Associate (QMHA), as outlined in the Oregon Administrative Rulings (OARs). Certification must be kept current and in compliance with OARs through MHACBO.

Experience:
  • Required: A minimum of 1 year experience working with adults with severe and persistent mental illness.

Specialized Knowledge, Skills, and Abilities:
  • Effective communication and active listening skills.
  • Effective interpersonal and customer service skills.
  • Ability to work proactively and effectively in a team and independently.
  • Knowledge of Microsoft Office suite.
  • Operate computer hardware and software at a level needed to effectively perform job functions.

Other:
  • Driving is required, an employee must possess a valid driver's license, a minimum of one year driving history, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.
  • All client-facing positions must have the ability to perform Basic Life Support (BLS) and properly use AED equipment. BLS certification training will be provided within the first 60 days of hire. Certification must remain current.

Working Conditions
Environmental: Work is performed in one or more of the following: clinical office, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Much of the work is performed during regular business hours with the potential of extending into afterhours only for crisis response. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
Mental: The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment. Decision-making may occur in a moderate to high stress situation where a client may be experiencing a crisis.
Cascadia is an Equal Opportunity Employer. If you need assistance or accommodation due to a disability, contact us at 503-963-7654.
This position is represented by a labor union.
Benefits
We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including:
  • Generous Paid Time Off Package - Full-time employees earn 6 weeks of PTO in their first year!
  • Medical and Dental Coverage (begins 1st of the month following hire date)
  • VSP Vision Discount Plan
  • 403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period,plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year.
  • Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
  • Short-Term Disability, Long-Term Disability, and Life Insurance
  • Paid Bereavement and Jury Duty Leave
  • Length of Service Award
  • Voluntary Life Insurance
  • Supplemental Insurance
  • Student loan forgiveness options

Wellness Benefits:
  • Employee Assistance Program (EAP)
  • Bike to Work Reimbursement
  • Discounted Fitness Memberships
  • Trauma Support Team

Starting Rate Range in USD ($)
$26.45 - $27.65

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