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Case File Manager Jobs in Downers Grove, IL (NOW HIRING)

Law Offices of Michael P McCready

Case Manager

Chicago, IL · On-site

$24 - $26/hr

Maintain accurate and organized case files in the firm's case management system * Ensure documentation is complete and properly recorded * Facilitate communication between clients, medical providers ...

YWCA Metropolitan Chicago

File Clerk

Addison, IL · On-site

$28K - $30K/mo

File Management: Manage the record keeping process electronically for the Child Care Assistance ... Correspond with clients and providers via email regarding general questions, case status, payments ...

YWCA Metropolitan Chicago

File Clerk

Addison, IL · On-site

$28K - $30K/yr

File Management: Manage the record keeping process electronically for the Child Care Assistance ... Correspond with clients and providers via email regarding general questions, case status, payments ...

Eating Recovery Center

Clinical Manager

Chicago, IL

Oversees counselors' case file management and monthly tracking reports and submits summary reports to management as requested * Provides counseling and facilitates group activities as dictated by ...

LITTLE CITY FOUNDATION

Case Manager - CEBO

Palatine, IL · On-site

$20 - $26/hr

Input data and maintain computerized case files utilizing agency provided software, including data ... The Case Manager must be able to meet requirements for LCF Active Drivers list and to transport ...

The Salvation Army

Reentry Case Manager

Chicago, IL

$21.81 - $26.17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Reentry Case Manager LOCATION/DEPT: Pathway Forward Program REPORTS TO: Program Manager - Case ... Ensures that all case files are properly organized, up to date, and accurate. Contributes to ...

EagleOne Case Management Solutions

Be Seen First

Bi-Lingual (Spanish) RN Field Nurse Case Manager

Cicero, IL · On-site

$78K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage 22-25 active field case management files, 45-55 telephonic case management files, or 35-45 mixed files (depending on complexity) · Follow and apply Eagle OneTM case management protocols · ...

A Safe Haven

Rapid Rehousing Case Manager

Chicago, IL · On-site

You will collaborate with landlords, manage case files, and document progress to meet housing goals. Knowledge of HUD programs, local resources, and strong computer skills are essential; travel may ...

Contact Government Services, LLC

Senior Paralegal

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... files, enters data in the case management system, calendars deadlines using MS Outlook, prepares and files conflict of interest and case opening forms in the electronic case file. Qualifications ...

Morgan & Morgan, P.A.

Case Manager Lead

Chicago, IL · On-site

The Case Manager Lead plays a pivotal role in overseeing and managing a team of 5 case managers ... Conduct periodic audits and reviews of case files to identify areas for improvement and implement ...

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All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Downers Grove, IL

Case File Manager information

See Downers Grove, IL salary details

$14

$25

$38

How much do case file manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for case file manager in Downers Grove, IL is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $27.36 per hour, depending on experience, location, and employer.

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

What job categories do people searching Case File Manager jobs in Downers Grove, IL look for?

The top searched job categories for Case File Manager jobs in Downers Grove, IL are:

What cities near Downers Grove, IL are hiring for Case File Manager jobs?

Cities near Downers Grove, IL with the most Case File Manager job openings:

Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Downers Grove, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,399 per year, or $25.2 per hour.

Case Manager

Law Offices of Michael P McCready

Chicago, IL • On-site

$24 - $26/hr

Full-time

Re-posted 29 days ago

Job description

Description:

At our firm, we believe in supporting each other, treating our clients with compassion, and creating a respectful, collaborative environment. We are a close knit team that values integrity, clear communication, and a good sense of humor, especially on busy days.


The Case Manager serves as the primary contact for clients after they retain the firm. In this role, you will guide clients through their medical treatment journey while supporting the legal team with case updates, medical information, and documentation. This position plays an important role in ensuring clients receive the support they need while helping the legal team gather and maintain critical case information.


Client Relationship Management

  • Serve as the main point of contact for assigned clients after engagement
  • Provide regular updates regarding treatment and case progress
  • Respond to client questions and concerns with professionalism and empathy
  • Assist in resolving client concerns and maintaining strong relationships

Medical Treatment Coordination

  • Monitor treatment progress and medical care plans
  • Track appointments and follow up care
  • Communicate with medical providers to obtain updates when needed

Case Development Support

  • Collect relevant information from clients and providers
  • Identify important case details that may impact case value
  • Communicate updates to pre litigation attorneys and paralegals

Documentation and File Management

  • Maintain accurate and organized case files in the firm’s case management system
  • Ensure documentation is complete and properly recorded
  • Facilitate communication between clients, medical providers, and the legal team

Additional duties may be assigned as needed.


Requirements:
  • Minimum of two years of experience in personal injury law or medical case coordination
  • Experience managing a high volume of client files
  • Strong documentation and case management software skills
  • Excellent written and verbal communication skills
  • Ability to stay organized and manage multiple priorities in a fast-paced environment
  • A compassionate and client-focused approach to service
  • Must reside within the United States