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Case File Manager Jobs in Calgary, AB (NOW HIRING)

FST Canada Inc

Service Writer / Advisor

Calgary, AB · On-site

... manage shop capacity * Facilitate daily shop walkthroughs to capture information on the repair ... Submit case requests and collaborate with factory representatives to expedite repairs and ensure ...

Federal Signal

Service Writer / Advisor

Calgary, AB · On-site

... manage shop capacity * Facilitate daily shop walkthroughs to capture information on the repair ... Submit case requests and collaborate with factory representatives to expedite repairs and ensure ...

Families Matter

Data Specialist

Calgary, AB · On-site

CA$60K/yr

Demonstrated experience working with case management or client database systems; familiarity with ... Comfort working within a Microsoft shared drive environment, including file organization and ...

Manulife

FIU Analyst

Calgary, AB · Hybrid

CA$51K - CA$86K/yr

... case management of watch list scanning and transaction scenario monitoring for all lines of ... filing requirements. * Assess daily ATF/PEP/Country watch list alerts to determine if watch list ...

Intact Financial

Legal Claims Assistant II

Calgary, AB · Hybrid

Support clients to schedule appointments; exchange and obtain information and communicate case progress * Review and manage documents with software programs, ensuring electronic filing is up to date

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All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Calgary, AB

Case File Manager information

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

How hard is it to become a case file manager?

Becoming a case file manager typically requires strong organizational skills, attention to detail, and familiarity with case management software. Many positions prefer candidates with a high school diploma or equivalent, and some roles may require relevant experience or certifications in case management or related fields.

How much do case file managers make in the US?

In the US, case file managers typically earn a median annual salary of around $40,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on the industry, certifications, and whether the role involves administrative or specialized tasks.

Is case file management a stressful job?

Case file management can be stressful due to the need for accuracy, organization, and meeting deadlines. It often involves handling sensitive information and requires attention to detail, which can contribute to work-related stress, especially in high-pressure environments or with heavy workloads.

What qualifications do you need to be a case file manager?

A case file manager typically needs a high school diploma or equivalent, with some roles preferring post-secondary education in fields like criminal justice, social work, or administration. Strong organizational skills, attention to detail, and experience with record-keeping or case management software are important qualifications. Certifications in case management or related areas can enhance job prospects.

What are popular job titles related to Case File Manager jobs in Calgary, AB?

For Case File Manager jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Case File Manager jobs in Calgary, AB look for?

The top searched job categories for Case File Manager jobs in Calgary, AB are:

Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Clinic Coordinator

Clearpoint Health Network

Calgary, AB • On-site

Full-time

Posted 22 days ago

Job description

Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. 

Canadian Surgery Solutions , A division of Clearpoint Health Network is hiring a Clinic Coordinator.

No of Position : 1

Position Summary

The Clinic Coordinator is responsible for coordinating surgeon clinics with the Workers’ Compensation Board (WCB) Surgical Booking Coordinator(s), facilitating communication with healthcare professionals, patients and customers, ensuring compliance with applicable contracts, legislation and privacy requirements, including the Freedom of Information and Protection of Privacy (FOIP) framework, and supporting timely and efficient surgical cycle times.

Key Responsibilities:

  • Coordinates the booking and communication of appointments, medical tests and assessment as directed by the physician and the WCB.
  • Manages and maintains surgical waitlists, ensuring accurate prioritization, timely patient follow-up, and efficient scheduling procedures.
  • Establish strong working relationships and continuous communication with the WCB Case Managers, physicians, nurses and diagnostic centers.
  • Conduct rigorous follow-up regarding client progress through physician referred testing and assessment processes and communicate outcomes to the customer within the established time frames.
  • Assist with the management of client medical records ensuring they are charted, organized and properly stored.
  • Conduct orientations for new medical staff including coaching to ensure customer service expectations are met and exceeded.
  • Educate other staff members to provide coverage on an occasional basis
  • Contribute to continuously identifying and developing process improvements for successful management of the program.
  • Implement new physician and diagnostic services as required.
  • Complete regular daily reporting to the WCB of VCS clinical outcomes Schedules anesthesiology consults.

Qualifications:

Education

  • High School Diploma
  • Graduate of a recognized Medical Office Assistant program preferred.
  • Medical Terminology course required.

What you will bring:

  • 1-2 years current experience in a medical office setting.
  • Ability to function as a member of an interdisciplinary team.
  • Effective organization and interpersonal skills.
  • Possesses flexibility, reliability, initiative and sound judgement.
  • Possesses critical thinking and assessment skills.
  • Excellent written and verbal communication and presentation skills.
  • Strong organization skills.
  • Effectively adapt to continuously changing schedules and priorities.
  • Ability to analyze data, problem solve, make decisions and develop appropriate action plans.
  • Strong computer skills.
  • Track record for establishing and maintaining strong working relationships with clients, referral sources, the medical community and staff
  • Proven ability to take initiative on tasks, timelines and ensuring expectations are met.

Clearpoint Health Network Inc is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact HR@clearpointhealth.ca for further information.

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation. 
 

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