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Case File Manager Jobs in Baltimore, MD (NOW HIRING)

... manage discovery processes, and provide critical courtroom support. Job Overview: The following tasks are required to support the Vaccines Program: * Downloads electronic case filings (ECFs) from ...

The Surprising Truth About Case Management - Paradigm Watch this short video for a brief ... files , cell phone and internet reimbursement, mileage reimbursement (federal rate), 401(k) ...

Responsibilities Responsible for program managing various aspects of each individual case as well ... Must sign and adhere to "File Confidentiality Agreement." * Other duties as assigned.

Responsibilities Responsible for program managing various aspects of each individual case as well ... Must sign and adhere to "File Confidentiality Agreement." * Other duties as assigned.

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Case File Manager information

See Baltimore, MD salary details

$14

$25

$38

How much do case file manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for case file manager in Baltimore, MD is $25.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $27.21 per hour, depending on experience, location, and employer.

What are case file managers?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a Case File Manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by Case File Managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

What are popular job titles related to Case File Manager jobs in Baltimore, MD? For Case File Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Case File Manager jobs in Baltimore, MD look for? The top searched job categories for Case File Manager jobs in Baltimore, MD are:

Walk-in Case Management Services Intern

Theirc

Baltimore, MD

$15 - $19.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of Work

Walk-inCase Managementservices interns willassistIRC's walk-in team with daily activities that help to welcome and contribute to the self-sufficiency of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area. The walk-incaseworkteamprovidesneed-based services to eligible clients.Interns will work directly with individual clients and families toassistwith clients' navigating walk-in services.

Reports To

Walk-In CaseworkSupervisororWalk-In Caseworker

Learning Objectives

  • Learn about the services that refugees, asylees and other humanitarian immigrants are eligible for upon arrival in the U.S., including public benefits in Maryland and local resources in the Baltimore metropolitan area.

  • Learn about strategies for effective, holistic case management.

  • Develop resourcefulness and problem-solving skills to work independently in different situational contexts.

  • Learn to communicate effectively in a global context.

Responsibilities

  • Under the direction of the intern's supervisor, intern willassistclients remotely or in-person with key services such as activating EBT cards for food stamps, applying for Social Security cards, or obtaining Maryland ID cards.

  • Assistclients to coordinate transportation to medical and other required appointments.

  • In coordination with the walk-in team, conduct remote, office,homeor community-based orientation sessions on topics such as opening bank accounts, using EBT cards at grocery stores, or using public transportation throughout Baltimore.

  • Assistwith service documentation through case-notes and case file maintenance.

  • Other duties as assigned.

Qualifications

  • Prior experience and interest working with refugees and immigrants preferred.

  • Prior experience and interest in case management or social work preferred.

  • Ability to work independently and as a team member in a fast-paced and global environment.

  • Flexible and reliable, with outstanding attention to detail.

  • Strong problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Proficientin Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).

  • Fluency in Englishrequired. Bilingual ability in one of the predominant languages of the local client base is desired. Valid driver's license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore preferred.

Position Details

  • IN-PERSON:Summer 2026 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.

  • DATES:Internships start with a required orientation onMonday, June 8th(approx. 9:30 AM - 3 PM). Regular weekly hours start the week of June 8th, 2026,and will continue through September 11th, 2026 (14 total weeks).

  • HOURS:Internships require a minimum of 15 hours per week for14 weeks. Interns should be able to come to the office at least 3 days per week.

  • LAPTOP:Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.

  • REIMBURSEMENT:Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Summer 2026 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).

Application Process

  • DUE DATE:apply online atcareers.rescue.orgby 11:59 PM ET on Sunday, May 24th.

  • INTERVIEWS:Applicants selected for interviews will be contacted to schedule interviews beginning May 2026. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conductedapproximately May 4ththrough May 20th, 2026.

  • OFFERS:Applicants who have interviewed for positions can expect to receive a decision no later than May 25th, 2026. Confirmations will be due at the latest by May 27th, 2026.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This is an unpaid position and is not eligible for benefits.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.