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Case Aide Jobs in O Fallon, IL (NOW HIRING)

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Case Aide information

See O Fallon, IL salary details

$10

$18

$25

How much do case aide jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for case aide in O Fallon, IL is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a case aide?

Case aides are support professionals who assist social workers, case managers, or other human services staff in providing services to clients. They often help with administrative tasks, transportation, documentation, and client outreach, ensuring that caseworkers can focus on more complex aspects of client care. Case aides may work in settings such as child welfare agencies, healthcare facilities, or community organizations, and play a vital role in supporting both clients and staff throughout the service process.

What does a case aide do?

A case aide provides administrative support for caseworkers or healthcare professionals in a variety of social service, mental health, and healthcare settings. As a case aide, your responsibilities may include helping clients fill out required paperwork, processing the forms, and make recommendations for additional service agencies. Some case aides may also perform visits and inspections at a client’s home under the supervision of the primary caseworker.

What are the key skills and qualifications needed to thrive as a case aide, and why are they important?

To thrive as a Case Aide, you need a background in social services, attention to detail, and strong organizational skills, often supported by a high school diploma or associate degree. Familiarity with case management software, data entry systems, and basic office tools is typically required. Compassion, effective communication, and the ability to work collaboratively help Case Aides build trust with clients and support case managers. These skills ensure efficient case support, accurate documentation, and positive outcomes for clients in need.

What are some common challenges case aides face when supporting social workers, and how can they best prepare for them?

Case Aides often juggle multiple administrative tasks while providing direct support to clients and social workers, which can lead to a fast-paced and sometimes emotionally demanding work environment. Common challenges include managing a high caseload, maintaining accurate records, and handling sensitive client information with discretion. To prepare, it's helpful to develop strong organizational skills, effective communication, and emotional resilience. Seeking mentorship from experienced team members and participating in ongoing training can also help Case Aides build confidence and succeed in their role.

What is the difference between Case Aide vs Social Worker?

AspectCase AideSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require a certificate or associate degreeBachelor’s or Master’s degree in social work or related field
Work EnvironmentCommunity agencies, healthcare facilities, government programsHospitals, clinics, social service agencies, government offices
Employer & Industry UsageNonprofit organizations, government agencies, healthcare providersPublic and private social service agencies, healthcare institutions
Common Search & Comparison IntentUnderstanding entry-level roles, job responsibilities, and qualificationsExploring advanced social work roles, career progression, and licensing

In summary, a Case Aide typically requires less formal education and handles supportive tasks within social service settings, while a Social Worker has advanced degrees and responsibilities involving direct client intervention and case management. Both roles are vital in social services but differ in qualifications and scope of practice.

More about Case Aide jobs

What cities near O Fallon, IL are hiring for Case Aide jobs?

Cities near O Fallon, IL with the most Case Aide job openings:

Case Aide jobs near you
Infographic showing various Case Aide job openings in O Fallon, IL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $37,445 per year, or $18 per hour.

Case Aide

Lutheran Child and Family Services of Illinois

O Fallon, IL • On-site

$18.10 - $20.10/hr

Full-time

Re-posted 20 days ago

Job description

Lutheran Child and Family Services
Effective Date: March 1, 2024
NON-MANAGEMENT JOB DESCRIPTION
Job Title: Case Aide
Exempt/Non-exempt: NON-EXEMPT
Immediate Supervisor: Case Aide Supervisor
Salary Range: $18.10 - $20.10
Benefits: Click Here to view LCFS' Full-Time Employee Benefits
Essential Functions:
  1. Primarily responsible for establishing and maintaining a cooperative working relationship with Treatment Foster Care families through regular visits. These visits aim to identify needs and concerns, facilitating collaboration between the Case Aide, caseworker, and families to address and meet those needs. Additionally, the Case Aide provides direct and indirect services to assigned agency clients. May work evenings, weekends, and occasional holidays. Willingness to travel through high-risk communities as needed.
  2. Assist in supervised visitations, ensuring a secure and comfortable environment for families during these interactions. Provide supervision during visits with children, caregivers, and/or siblings. Interpret, assist, and monitor tasks assigned to caregivers during these supervised sessions.
  3. Demonstrate the ability to effectively evaluate and suggest client needs, positive parenting interaction during parent/child visitation, and provide assistance and guidance through knowledge and modeling to enhance areas of improvement. Effectively manage time and workload, ensuring timely completion of visitation records, and sharing pertinent information with the service team.
  4. Assist in filing documentation into the child's agency record and maintain accurate and timely records of client interactions, services provided, and any observed changes in client circumstances. Ensure completion of appropriate documentation in a timely manner, including names, identification numbers, dates, and visit-related information in the SACWIS system, as required for comprehensive and accurate recordkeeping.
  5. Actively collaborate with community resources to connect clients with essential services, including but not limited to housing, healthcare, and educational support. Develop and maintain a comprehensive working knowledge of community resources to effectively serve agency clients.
  6. Provide transportation to clients and caregivers, enhancing accessibility to service delivery. Safely transport clients to appointments, court hearings, visitations, and other relevant locations as required. Maintain and convey knowledge of car seat safety protocols and regulatory requirements to staff.
  7. Represents clients' needs and Agency interests to referral sources, governmental administrative and judicial systems.
  8. Shares information and observations concerning the family and service delivery in the team meetings.
  9. Performs the required duties of the position within the philosophy, policies, and procedures of the Agency and Standards of the Profession and Child Welfare Authorities.
  10. Works cooperatively with other service programs in the Agency.
  11. Demonstrates knowledge and acceptance of Agency policies and procedures and the policies and procedures of the Illinois Department of Children and Family Services (DCFS).
  12. Assumes responsibility for enhancing knowledge and understanding of the assigned area of service through utilizing supervision, program meetings, and staff development training opportunities, both within and outside the Agency. Attends all mandatory training offered through the Agency as part of initial orientation and ongoing as needed.
  13. Perform other duties as assigned.

Knowledge and Ability Requirements:
  • Ability to build relationships.
  • Understands the importance of client information confidentiality.
  • Understanding of child welfare practices, policies, and regulations.
  • Effective communication skills, both written and verbal.
  • Strong organizational and time-management skills for scheduling other assigned tasks.
  • Capacity to work independently and as part of a team.
  • Knowledge of community resources and services.

Education and Experience:
High School diploma or equivalent as well as at least 2 years of experience working with children and families preferred. Training in child welfare practices and relevant certifications are a plus.
Physical Demands and Other Requirements:
To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate.
Position Responsibilities/Program Execution and Decision Making:
  • Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion.
  • Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command.
  • Communication/ Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures.
  • Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste.
  • Other Responsibilities: All other tasks and responsibilities as assigned.

LCFS is an Equal Opportunity Employer
Pay Range: $18.10 - $20.10 per hour

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