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Carvel Jobs (NOW HIRING)

KFC

Director Level

Lanse, MI · On-site

Train franchise partners, managers, and employees at new shoppe openings, transfers, Express openings, and other shoppe location training sessions according to Carvel standards. Assist with other ...

FRESH DINING CONCEPTS LLC

Team Member

West Hartford, CT · On-site

$16.94 - $17/hr

A Team Member is responsible for the preparation and presentation of Carvel and Cinnabon products to the guests, and for the maintenance of the store premises and equipment, in accordance with Fresh ...

GoTo Foods

VP, Paid Media & Social

Atlanta, GA · On-site

GoTo Foods operates seven brands - Moe's, McAlister's, Auntie Anne's, Cinnabon, Jamba, Schlotzsky's, and Carvel - across approximately 6,000 franchise locations. The company is backed by Roark ...

HOBAN & ASSOCIATES, LLC

Maintenance Technician

Mukilteo, WA · On-site

$25 - $26.52/hr

Apartments in Mukilteo, WA | Carvel Harbour Pointe Empowered to Grow. Supported to Succeed. Inspired to Lead. At Coast Property Management, we don't just offer jobs -- we build careers. We know that ...

HOBAN & ASSOCIATES, LLC

Maintenance Technician

Mukilteo, WA · On-site

$25 - $26.52/hr

Apartments in Mukilteo, WA | Carvel Harbour Pointe Empowered to Grow. Supported to Succeed. Inspired to Lead. At Coast Property Management, we don't just offer jobs -- we build careers. We know that ...

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Carvel information

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How much do carvel jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for carvel in the United States is $14.22, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $16.11 per hour, depending on experience, location, and employer.

What is a Carvel?

A Carvel job typically refers to a position at Carvel, a well-known ice cream franchise specializing in soft-serve ice cream and ice cream cakes. Jobs at Carvel can include roles such as cashier, ice cream server, cake decorator, and store manager. Employees are responsible for customer service, preparing and serving ice cream products, handling transactions, and maintaining store cleanliness. Working at Carvel can be a great opportunity for those seeking entry-level experience in food service or retail.

What are the typical daily responsibilities of a Carvel store team member?

A Carvel store team member's daily responsibilities generally include preparing and serving ice cream and cakes, assisting customers with orders and product recommendations, maintaining cleanliness and sanitation of the work area, and handling cash register transactions. Team members may also help with inventory management, restocking supplies, and merchandising the display cases. Collaboration with other employees to manage busy periods and special orders is common. These tasks help ensure smooth store operations and uphold Carvel’s reputation for quality and friendly service.

What are the key skills and qualifications needed to thrive in the Carvel position?

To thrive as a Carvel store associate or manager, you need excellent customer service skills, attention to detail, and basic math skills, often supported by prior experience in retail or food service. Familiarity with point-of-sale (POS) systems, food safety standards, and inventory management is important. Strong communication, teamwork, and reliability are valued soft skills in this position. These strengths ensure efficient operations, high-quality product presentation, and a positive customer experience within the fast-paced environment of an ice cream franchise.

How much do you get paid at Carvel?

Employees at Carvel typically earn minimum wage, which varies by state but generally ranges from $8 to $15 per hour. Pay may increase with experience, and some locations offer bonuses or commissions during busy seasons.

Is Carvel a good place to work?

Carvel, as a retail ice cream franchise, offers entry-level positions such as crew member and shift supervisor. Employees typically perform customer service, food preparation, and cleaning tasks in a fast-paced environment, with schedules often including evenings and weekends. Work conditions and pay vary by location, and employee reviews suggest that job satisfaction depends on management and individual experience.

What is the dress code for Carvel employees?

Carvel employees are typically expected to wear a clean, neat uniform which may include a branded shirt and apron. Employees should adhere to the company's appearance standards, maintain good personal hygiene, and wear appropriate footwear suitable for a food service environment.
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Carvel jobs near you
Infographic showing various Carvel job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Physical job distribution, with an average salary of $29,569 per year, or $14.2 per hour.

General Manager (Auntie Anne's/Carvel Galleria Mall - Ft Lauderdale, FL)

Fresh Dining Concepts, LLC

Fort Lauderdale, FL • On-site

$52K - $55K/yr

Other

Posted 4 days ago

Job description

General Manager
Auntie Anne's Carvel Ice Cream
Fresh Dining Concepts
About Us
Fresh Dining Concepts is the leading franchisee of GoTo Foods™, the franchisor of Auntie Anne's, Cinnabon, Carvel Ice Cream, and Jamba. With locations across the United States, we are committed to operational excellence, brand integrity, and creating exceptional guest experiences. We're growing-and we're looking for talented leaders to grow with us.
Position Summary
General Managers at Fresh Dining Concepts are responsible for the overall operation, financial performance, people leadership, and execution of brand standards for assigned locations. Managers may lead teams of 10-40 team members, depending on concept and location.
Store Managers are expected to model and uphold our core leadership characteristics: Integrity & Trust, Ethics & Values, Customer Focus, and Action Orientation.
Essential Duties & Responsibilities
Include but are not limited to:
Hiring & Staffing
  • Recruit, interview, hire, and retain team members who meet brand and company standards
  • Ensure appropriate staffing levels to support business fluctuations and peak periods

Team Development & Training
  • Train team members on product knowledge, service standards, policies, procedures, and sales techniques
  • Conduct ongoing individual and group training
  • Coach, counsel, and discipline team members as needed
  • Build and maintain internal talent pipelines to support growth

Operational Excellence & Quality Management
  • Analyze store performance and business practices to identify improvement opportunities
  • Ensure accurate scheduling and timekeeping; audit labor records for compliance
  • Communicate job expectations, performance goals, and brand standards
  • Effectively marshal people, resources, and timelines to meet operational requirements

Performance Management & Accountability
  • Plan, monitor, and evaluate team performance
  • Complete performance reviews and recommend promotions and merit increases
  • Promptly and objectively resolve team member issues and conflicts
  • Address underperformance consistently and appropriately

Team Culture & Engagement
  • Foster a positive, high-performing store culture rooted in Fun, Integrity, Belief, Excellence, and Results (F.I.B.E.R.)
  • Conduct monthly one-on-one meetings and quarterly team meetings
  • Lead by example to inspire pride in the brand and the business

Qualifications
  • High School Diploma or GED required; BA/BS in Business or related field preferred
  • Minimum 2 years of successful management experience
  • Experience coaching and developing teams in a retail, restaurant, or hospitality environment
  • Direct P&L responsibility experience preferred
  • Ability to work flexible schedules, including nights, weekends, and holidays
  • Experience supervising hourly, supervisory, and management staff
  • Background or interest in nutrition and wellness a plus (especially for Jamba)
  • Strong interpersonal, leadership, and financial management skills
  • Proven analytical, problem-solving, organization, and planning abilities
  • Sound judgment, professionalism, optimism, and initiative
  • Proficiency with computers and common software applications (Microsoft Office, email, etc.)
  • Ability to communicate effectively in English (verbal and written)

Leadership Competencies
Managing Vision & Purpose
  • Build strong community relationships through local marketing and sponsorships
  • Drive store culture, operational standards, and financial excellence
  • Maintain a positive ownership mindset and full accountability
  • Ensure consistent delivery of brand service promises, including B.O.O.S.T. principles where applicable

Leading a Winning Team
  • Empower, motivate, and collaborate with team members and business partners
  • Translate strategy into action through strong execution
  • Demonstrate pride in brand leadership and support company initiatives

Communication & Respect
  • Communicate clearly and effectively one-on-one and in groups
  • Create an inclusive environment where team members feel valued
  • Prepare clear, professional written communications

Driving Results
  • Focus on guest satisfaction, quality, safety, and operational efficiency
  • Continuously develop skills aligned with company goals

Change Leadership
  • Adapt effectively to evolving business needs
  • Lead change efforts through clear communication and action
  • Adjust leadership style to support teams through change

Job Requirements / Physical Demands
  • Must be 18 years of age or older
  • Prolonged standing, walking, bending, squatting, and repetitive hand/arm motions
  • Ability to lift 50+ pounds
  • Ability to work in a fast-paced, high-volume environment
  • Occasional extended hours, in compliance with state and federal laws
  • Ability to effectively communicate safety and operational information in English
  • Ability to evaluate products by taste, color, and smell

Licenses & Certifications
  • Reliable transportation
  • ServSafe Certification required (must obtain within 30 days if not current)
  • Food Handler Permit as required by local regulations
  • Compliance with all local health department requirements

Work Environment
The work environment characteristics described are representative of those encountered while performing the essential functions of this job.
This job description is not intended to be an exhaustive list of duties and responsibilities and may be modified at any time based on business needs.

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