ZipRecruiter

Log In

1

Carrier Technical Support Jobs (NOW HIRING)

MVT Holdings

Senior Technical Support Analyst

El Paso, TX · On-site

$20.50/hr

Represent the technical support team in cross-functional meetings and projects. • Handle the most ... Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the ...

MVT Holdings

Senior Technical Support Analyst

Socorro, TX · On-site

$20.50/hr

Represent the technical support team in cross-functional meetings and projects. • Handle the most ... Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the ...

MVT Holdings

$20.50/hr

Represent the technical support team in cross-functional meetings and projects. • Handle the most ... Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the ...

MVT Holdings

Senior Technical Support Analyst

Sparks, TX · On-site

$20.50/hr

Represent the technical support team in cross-functional meetings and projects. • Handle the most ... Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the ...

LVT

Technical Support Engineer III

American Fork, UT · On-site

As a Technical Support Engineer III, you'll own the escalations no one else could crack, working ... Familiarity with cellular/LTE-connected devices-signal quality, carrier behavior, APN and SIM ...

Ciena

Specialist, Global Technical Support

Baltimore, MD · On-site +1

$149K - $160K/yr

Duties: Provide on-site technical support on covered Ciena products. Provide on-call support ... SONET/SDH, OTN, Carrier Ethernet, Interior Gateway Protocols (OSPF, IS-IS), TCP/IP, Photonics, DWDM ...

Ciena

Specialist, Global Technical Support

Baltimore, MD · On-site

$149K - $160K/yr

Duties: Provide on-site technical support on covered Ciena products. Provide on-call support ... SONET/SDH, OTN, Carrier Ethernet, Interior Gateway Protocols (OSPF, IS-IS), TCP/IP, Photonics, DWDM ...

previous page

Showing results 41-60

All JobsTransportation And Storage JobsTruck Driving JobsClass A Truck Driver JobsCarrier Technical Support Jobs

Carrier Technical Support information

See salary details

$14

$26

$44

How much do carrier technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for carrier technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Carrier Technical Support vs Customer Service Representative?

AspectCarrier Technical SupportCustomer Service Representative
Required CredentialsTechnical certifications, knowledge of telecommunications and networkingCustomer service skills, basic computer literacy
Work EnvironmentTechnical call centers, on-site support, remote troubleshootingCall centers, retail locations, customer service offices
Employer & Industry UsageTelecommunications, cable, internet providersVarious industries including retail, finance, and telecom
Common Search & Comparison IntentTechnical problem-solving, troubleshooting, product supportCustomer interaction, issue resolution, service inquiries

Carrier Technical Support focuses on resolving technical issues related to telecommunications products and services, requiring specialized technical knowledge and certifications. Customer Service Representatives handle general customer inquiries, billing, and service questions, often with less technical expertise. Both roles are essential in the telecom industry but serve different functions based on technical complexity and customer interaction.

How long does Carrier Technical Support take?

Carrier Technical Support typically responds within a few hours to one business day, depending on the complexity of the issue and the support channel used. Resolution times can vary based on the nature of the technical problem and the availability of support staff. Prompt communication and providing detailed information can help expedite the process.

What is the role of a Carrier Technical Support?

A Carrier Technical Support professional provides assistance to customers and internal teams regarding telecommunications services, network issues, and equipment troubleshooting. They diagnose technical problems, offer solutions, and may use tools like ticketing systems and diagnostic software to ensure service reliability and performance.

What cities are hiring for Carrier Technical Support jobs?

Cities with the most Carrier Technical Support job openings:

What are popular job titles related to Carrier Technical Support jobs?

For Carrier Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Carrier Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Senior Technical Support Analyst

El Paso, TX • On-site

MVT Holdings
See more jobs at MVT Holdingsexternal

$20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Join the MVT family!!! Mesilla Valley Transportation is hiring a SeniorTechnical Support Analyst in El Paso, TX!
Job Summary
The Senior Technical Support Analyst will be responsible for providing support to a wide variety of customer
types and situations. Progressive levels of responsibility within the role will necessitate a more proactive
approach to prevent future issues and fostering customer education.
Responsibilities:
Represent the technical support team in cross-functional meetings and projects.
• Handle the most complex and critical technical issues.
• Advise on more complex technical issues that Analys I & II cannot resolve, as needed.
• Act as a subject matter expert for specialized technical areas within the organization.
• Develop and implement advanced troubleshooting techniques and solutions.
• Conduct training sessions and workshops for technical support teams and end-users.
• Act as a point of escalation for critical issues and provide hands-on assistance when necessary.
• Continuously evaluate and recommend new technologies and solutions to improve efficiency
and effectiveness.
• Works with IT leadership to run the Change Management System
Qualifications:
• Associate's Degree in IT related field (Preferred).
• Two years of relevant experience (Required). An equivalent combination of
education and experience will also be considered.
• Basic certifications (Preferred) - A+, CCNA, Network+.
• Strong understanding of ITIL framework.
Job Benefits:
  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • Vision insurance
Benefit Conditions:
  • Only full-time employees are eligible.
Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late '80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada.
Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.
"Where family, careers, and success come together!"
Company: MVT Services
Employement Type: Full-Time
Salary: $20.50 hr
Shift: 8:00 AM - 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday
with occasional weekends
Department: Information Technology
Benefits: 401(k)
Req ID: 583

Apply