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Carrier Technical Support Jobs (NOW HIRING)

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Technical Support Location: Columbus, OH Duration: 12 Months Executive Summary: The ... Carrier: * Demonstrate the ability to collaborate with others * Display a safe and positive ...

Kforce Technology Staffing

Technical Support

Tempe, AZ · On-site

$36K - $45K/yr

Kforce has a client in Tempe, AZ that is seeking a Technical Support that provides first-level ... Carriers are not liable for delayed or undelivered messages. You will always have the right to ...

Carrier

HVAC Applied Equipment Technical Support

Charlotte, NC · On-site

$36K - $45K/yr

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... The Technical Support Specialist II serves as a key escalation resource for complex service parts ...

Carrier

$27K - $34K/yr

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... The Technical Support Specialist II serves as a key escalation resource for complex service parts ...

Watsco, Inc.

Service Technical Support

Miami, FL · On-site

$35K - $45K/yr

SUMMARY The Service Technical Support Specialist is responsible for providing support to our ... Works with Carrier Distributors to establish required talent and resources * Work to ensure the ...

Wurtec

Technical Support Specialist

New York, NY · On-site

Technical Support Specialist FLSA Status: Non-Exempt Job Type: Full time Travel: 20% or less ... carrying out job duties. This position requires near visual acuity, and the ability to hear ...

Xactus

Technical Support Manager

Broomall, PA · On-site +1

$70K - $90K/yr

... our benefits carrier, 401k plan with a company match, short and long-term disability, life ... Xactus is seeking a Technical Support Manger to oversee the Technical Support department, ensuring ...

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Carrier Technical Support information

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$14

$26

$44

How much do carrier technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for carrier technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Carrier Technical Support vs Customer Service Representative?

AspectCarrier Technical SupportCustomer Service Representative
Required CredentialsTechnical certifications, knowledge of telecommunications and networkingCustomer service skills, basic computer literacy
Work EnvironmentTechnical call centers, on-site support, remote troubleshootingCall centers, retail locations, customer service offices
Employer & Industry UsageTelecommunications, cable, internet providersVarious industries including retail, finance, and telecom
Common Search & Comparison IntentTechnical problem-solving, troubleshooting, product supportCustomer interaction, issue resolution, service inquiries

Carrier Technical Support focuses on resolving technical issues related to telecommunications products and services, requiring specialized technical knowledge and certifications. Customer Service Representatives handle general customer inquiries, billing, and service questions, often with less technical expertise. Both roles are essential in the telecom industry but serve different functions based on technical complexity and customer interaction.

How long does Carrier Technical Support take?

Carrier Technical Support typically responds within a few hours to one business day, depending on the complexity of the issue and the support channel used. Resolution times can vary based on the nature of the technical problem and the availability of support staff. Prompt communication and providing detailed information can help expedite the process.

What is the role of a Carrier Technical Support?

A Carrier Technical Support professional provides assistance to customers and internal teams regarding telecommunications services, network issues, and equipment troubleshooting. They diagnose technical problems, offer solutions, and may use tools like ticketing systems and diagnostic software to ensure service reliability and performance.

What cities are hiring for Carrier Technical Support jobs?

Cities with the most Carrier Technical Support job openings:

What are popular job titles related to Carrier Technical Support jobs?

For Carrier Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Carrier Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Service Technical Support

Miami, FL • On-site

Carrier Sales & Distribution LLC
See more jobs at Carrier Sales & Distribution LLCexternal

$35K - $45K/yr

Full-time

Posted 8 days ago

Job description

SUMMARY
The Service Technical Support Specialist is responsible for providing support to our Carrier Distributors in the development, implementation, and coordination of the Territory's Service Technical fulfillment processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Works with Carrier Distributors to establish required talent and resources
  • Work to ensure the implementation of the Safety Standards
  • Provides feedback to the Centers of Excellence on quality issues.
  • Maintains quality standards by supervising and inspecting job sites.
  • Responsible for internal communications flow relative to the technical fulfillment process.
  • Responsible for Service Technical Support
  • Responsible for Estimator for Service implementation and execution
  • Responsible for providing feedback on technical trainings needed
  • Responsible for conducting Technical Training as required
  • Responsible for evaluation and processing of Shipped Products Defect
  • Flexibility to work outside normal work hours/weekends, as required
  • Travel throughout the Territory. (50%)
  • Other duties may be assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Electrical or Mechanical Engineering, or equivalent; or seven (7) years technical field experience in HVAC equipment.
Experienced and knowledgeable in operation processes associated with service of HVAC equipment. Familiarity with the operation of energy management systems, HVAC systems, temperature controls. Carrier/Automated Logic Controls knowledge is a plus
LANGUAGE SKILLS
Ability to read, analyze, and interpret technical journals. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the technical team. Ability to write and/or create effective memos, reports, presentations, and documents. English and Spanish required.
MATHEMATICAL SKILLS
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee frequently is required to stand and walk. The employee is required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in both an office and field environment. Site visits are required; therefore the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate.
The position requires the employee to report to the office in Miami, Florida.

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