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Carrier Relations Manager Jobs (NOW HIRING)

Telnyx

Vendor Relations Manager

Denver, CO · On-site

We're looking for a Vendor Relations Manager to own vendor relationships end-to-end. You'll manage ... Familiarity with IP transit, peering, or carrier interconnect procurement * Experience building or ...

Joni and Friends

Ministry Relations Manager

Carlsbad, CA · On-site

... Ministry Relations events and activities using Salesforce * Volunteer Recruitment and Training ... The role may also require occasionally lifting or carrying items up to 20 pounds. Work is performed ...

Joni and Friends

Ministry Relations Manager

Carlsbad, CA · On-site

$63K - $72K/yr

... Ministry Relations events and activities using Salesforce * Volunteer Recruitment and Training ... The role may also require occasionally lifting or carrying items up to 20 pounds. Work is performed ...

Safepoint MGA, LLC

Agency Relations Manager

Hilo, HI · On-site

Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to build and maintain agency relationships throughout the ...

Safepoint MGA, LLC

Agency Relations Manager

Houston, TX · On-site

Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to build and maintain agency relationships throughout the ...

Safepoint MGA, LLC

Agency Relations Manager

Atlanta, GA · On-site

Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to build and maintain agency relationships throughout the ...

Safepoint MGA, LLC

Agency Relations Manager

Houston, TX · On-site

Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to build and maintain agency relationships throughout the ...

Safepoint MGA, LLC

Agency Relations Manager

Kahului, HI · On-site

Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to build and maintain agency relationships throughout the ...

Safepoint MGA, LLC

Agency Relations Manager

Atlanta, GA · On-site

Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to build and maintain agency relationships throughout the ...

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Carrier Relations Manager information

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$33K

$117.4K

$231.5K

How much do carrier relations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for carrier relations manager in the United States is $117,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $153,000.00 per year, depending on experience, location, and employer.

What is the difference between Carrier Relations Manager vs Customer Service Manager?

AspectCarrier Relations ManagerCustomer Service Manager
Required CredentialsBachelor's degree, industry-specific certificationsBachelor's degree, customer service certifications
Work EnvironmentLogistics, transportation, and freight companiesRetail, service, and corporate sectors
Employer & Industry UsageFreight carriers, shipping companies, logistics firmsRetail chains, service providers, corporate offices
Common Search & Comparison IntentUnderstanding roles in logistics and carrier partnershipsManaging customer relations and service quality

The Carrier Relations Manager focuses on building and maintaining relationships with transportation carriers, negotiating contracts, and ensuring efficient logistics operations. In contrast, the Customer Service Manager oversees customer satisfaction, handles client issues, and manages service teams. While both roles require strong communication skills and industry knowledge, they serve different functions within their respective industries.

What cities are hiring for Carrier Relations Manager jobs? Cities with the most Carrier Relations Manager job openings:
What are the most commonly searched types of Carrier Relations jobs? The most popular types of Carrier Relations jobs are:
What states have the most Carrier Relations Manager jobs? States with the most job openings for Carrier Relations Manager jobs include:
Infographic showing various Carrier Relations Manager job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 81% In-person, 13% Hybrid, and 6% Remote job distribution, with an average salary of $117,419 per year, or $56.5 per hour.

Customer Relations Manager

Jenkins Hyundai of Leesburg

Leesburg, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Summary:
The purpose of this position is to ensure customer satisfaction and retention for new, certified and preowned vehicle sales as well as service. The Customer Relations Specialist ensures loyalty and advocacy from our customers both internal and external.
Benefits:
  • Medical- 4 plans (BCBS)
  • Dental
  • Vision
  • Term Life
  • Company-paid Term Life
  • STD/LTD
  • Accident indemnity rider
  • PTO / Sick days (annually)
  • 401(k) with an employer match
  • Employee Assistant Program
  • FMLA / Maternity/Paternity Leave
  • Bereavement Leave

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
  • Handles difficult client issues in sales and/or service, a.k.a. "heat cases."
  • Coordinates and facilitates all manufacturer, customer appreciation/clinic, and other events throughout the year.
  • Serves as customer relations representative in offsite events as needed, even outside of normal work schedule.
  • Identifies areas of needed improvement by monitoring client feedback as a basis for resolution and continuous improvement.
  • Contacts customers via phone and email to ensure satisfaction.
  • Maintains client feedback records and develops strategies to implement best practices.
  • Compiles data and submits reports regularly and as needed to management.
  • Communicates with the General Manager and Customer & Community Relations Director regularly to share data and develop solutions, set goals and correct any ongoing issues.
  • Maintains database of employee photos and updates staff website photos regularly.
  • Assists the GM with coaching staff on customer service best practices to enhance the image of the dealership and strengthen manufacturer customer satisfaction scores/ratings.
  • Monitors, posts and comments on online review sites and social media sites on behalf of the dealership as needed.
  • Provides monthly content for dealership customer e-newsletters.
  • Ensures excellent customer experiences are maintained.
  • Ensures proper managers have received copies/notice of any written complaints.
  • Keep records of all customer complaints and solutions.
  • After gathering a complaint, contacts the appropriate personnel and follows up with all parties involved to determine what actions were taken. Continues follow up until complaint is completely resolved.
  • Serves as a store level compliance liaison by monitoring Red Flag and Safeguard compliance issues, completing a monthly checklist, and reminding staff of best practices. Sends checklist to GM and Compliance Coordinator/Chief Compliance Officer. Reaches out as needed to the corporate compliance team with any concerning issues or questions.
  • Adheres to all company policies, procedures and safety standards.
  • Excellent written and oral communication skills.
  • Proficient in Microsoft Office products.
  • Performs other duties as assigned.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Vision: Clarity of vision at 20 inches or less
  • Stand: Remaining on one's feet in an upright position at a workstation without moving about
  • Walking: Moving about on foot
  • Lifting: Raising or lowering an object including files from one level to another (includes upward pulling) 10 - 25 lbs
  • Carrying: Transporting objects, usually holding in the hands or arms.
  • Reaching: Extending hand(s) and arm(s) in any direction
  • Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
  • Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
  • Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly

Environmental Conditions: Be able to work in a climate-controlled environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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