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Carrier Operations Associate Jobs in Addison, IL

Carrier

Customer Care Associate

Willowbrook, IL · On-site

$64K - $129K/yr

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... Partner with operations teams to build out Service Agreement customer strategies with Service ...

New

Carrier

Customer Care Associate

Willowbrook, IL · On-site

$64K - $129K/yr

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... Partner with operations teams to build out Service Agreement customer strategies with Service ...

New

Carrier

Carrier HVAC Rentals Technician II

Bridgeview, IL · On-site

$24 - $48/hr

Associate's degree in HVAC, Mechanical Technology, or related field, or completion of a recognized ... Prior experience in HVAC equipment rentals, including setup, operation, and maintenance * Proven ...

FourKites

Associate Implementation Manager

Chicago, IL · On-site

... an Associate Implementation Manager at FourKites, you will serve as the strategic orchestrator ... carrier operations specialists) and external stakeholders across multiple time zones * You will ...

LHH US

Carrier Sales Representative

Des Plaines, IL

$55K - $75K/yr

Associate's or Bachelor's degree in Business, Supply Chain, Logistics, or related field preferred. Preferred Skills * Carrier procurement and capacity management * Freight brokerage operations * Rate ...

New

LHH US

Carrier Sales Representative

Des Plaines, IL

$55K - $75K/yr

Associate's or Bachelor's degree in Business, Supply Chain, Logistics, or related field preferred. Preferred Skills * Carrier procurement and capacity management * Freight brokerage operations * Rate ...

New

Tjx

Key Carrier Coordinator

Mchenry, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

TJX Companies

Key Carrier Coordinator

Mchenry, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

TJX Companies

Key Carrier Coordinator

Mchenry, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

Carrier Global Corp

Customer Care Associate

Willowbrook, IL · On-site

$64K - $129K/yr

Customer Care Associate Carrier Global Corporation, global leader in intelligent climate and energy ... Partner with operations teams to build out Service Agreement customer strategies with Service ...

New

TJX Companies

Retail Key Carrier Coordinator

Palatine, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

Tjx

Retail Key Carrier Coordinator

Hoffman Estates, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

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Carrier Operations Associate information

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How much do carrier operations associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for carrier operations associate in Addison, IL is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $30.34 per hour, depending on experience, location, and employer.
Infographic showing various Carrier Operations Associate job openings in Addison, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,690 per year, or $26.3 per hour.

Customer Care Associate

Willowbrook, IL • On-site

Carrier
Construction Materials Wholesalers • 10K+ employees
Learn more about Carrierexternal

$64K - $129K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Carrier rating

7.6

Company rating: 7.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About this role
Carrier Commercial Services is hiring a Customer Care Associate who will support service agreement renewals and customer retention strategies. Carrier strives for 100% customer retention! The focus of this role is to interact with customers in face-to-face meetings to ensure alignment between customer needs and service agreement deliverables. Establishes and maintains long-term trust relationship with assigned accounts and ensures a very high degree of customer satisfaction.
This role is a great fit for someone who excels at building relationships, has outstanding customer service and enjoys working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.
This is a hybrid role (2 days in office and 3 days at home per week) for someone that lives close to our offices in Willowbrook, IL.
Key Responsibilities
  • Maintain and develop relationships with contract customers on a semi-annual basis
  • Support Commercial Service Agreement escalations
  • Partner with operations teams to build out Service Agreement customer strategies with Service Contract Specialist
  • Attend to customer needs and requests, serve as liaison between Sales and Operations teams
  • Ensure Service Agreements are renewed on time
  • Track action items to completion, ensuring customer satisfaction
  • Work with the Sales and Operations leadership to renew the service agreements at profitable margins
  • Seek out potential sales opportunities i.e. Customer's budgeted upgrades/expansions, and forward opportunities to Sales Leader for assignment
  • Reach out existing chiller customer base to seek out end user information or Digital service agreements
Basic Qualifications
  • High School Diploma or GED
  • 2+ years' experience within the HVAC or services industry
Preferred Qualifications
  • Bachelor's degree
  • Knowledge of the HVAC industry, market and key market participants
  • Ability to work in a highly team-oriented and dynamic environment
  • Presentation skills to develop expectations and relationships with internal/external customers
  • Self-motivated and able to manage many simultaneous actions and requests
  • Comfortable operating in a technical environment
  • Utilize Microsoft based computer software and Salesforce
  • Goal-orientated with strong time management and organizational skill
Additional information
  • Must have unrestricted authorization to work in the USA.
  • No visa sponsoring available
Pay Range
The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 10 September 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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