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Carrier Operations Associate Jobs in Addison, IL

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $65K/yr

Customer Operations Associate I Loop is industrializing services through AI, starting with one of ... Analyze freight cost data; identify discrepancies and errors in carrier billing; work with carriers ...

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $70K/yr

The Customer Operations Associate is directly responsible for driving automation, optimizing ... Analyze freight cost data; identify discrepancies and errors in carrier billing; work with carriers ...

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $65K/yr

The Customer Operations Associate is directly responsible for driving automation, optimizing ... Analyze freight cost data; identify discrepancies and errors in carrier billing; work with carriers ...

Saks

Merchandise Operations Associate

Northbrook, IL · On-site

$17.90 - $22.39/hr

As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment ... and carrying up to 35 pounds • Associates must work a flexible schedule based on business need ...

Saks

Merchandising Operations Associate

Northbrook, IL · On-site

$17.90 - $22.39/hr

As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment ... and carrying up to 35 pounds • Associates must work a flexible schedule based on business need ...

The TJX Companies , Inc.

Key Carrier

Naperville, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

TJX Companies

Key Carrier

Naperville, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

TJX Companies

Key Carrier

Naperville, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

Tjx

Key Carrier

Naperville, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

The TJX Companies , Inc.

Key Carrier Coor

Maywood, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

Tjx

Key Carrier Coor

Maywood, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

TJX Companies

Key Carrier Coor

Broadview, IL · On-site

$17 - $17.50/hr

Key Carriers alternate their role based on store needs, predominantly performing the role of ... Ensures Associates adhere to all operational procedures * Ensures opening/closing procedures are ...

OTR Transportation, Inc

Carrier Sales Associate

Chicago, IL · On-site

$14.50 - $19.50/hr

The Role At OTR, Carrier Sales is the heartbeat of our operation. In this entry-level role, you'll learn how to build carrier relationships, match freight with the right partners, and support the ...

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All JobsCarrier Operations Associate JobsCarrier Operations Associate Jobs in Addison, IL

Carrier Operations Associate information

See Addison, IL salary details

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How much do carrier operations associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for carrier operations associate in Addison, IL is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $30.34 per hour, depending on experience, location, and employer.
Infographic showing various Carrier Operations Associate job openings in Addison, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,690 per year, or $26.3 per hour.

Customer Operations Associate I

Chicago, IL • On-site

Loop
See more jobs at Loopexternal

$60K - $65K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Customer Operations Associate I

Loop is industrializing services through AI, starting with one of the world's most complex industries: the global supply chain. We're an AI-native company built to solve the systemic data problem that's held logistics back for decades. Our Logistics Data Platform turns fragmented, unstructured data into a trusted foundation that fuels automation, financial clarity, and decision intelligence at scale. Today, Loop serves >20% of the Fortune 100, manages over $30B in supply chain spend, and helps its clients save hundreds of millions of dollars each year.

We recently closed a $95M Series C and are backed by leading investors including Valor Equity Partners, Founders Fund, 8VC, Index Ventures, J.P. Morgan, and more than 50 industry-leading angel investors.

Our team brings deep expertise from Uber, Google, Microsoft, Meta, Amazon, Flexport, C3 AI, VMware, Box, UPS, and C.H. Robinson and we're looking for builders who want to help shape what comes next.

As a Customer Operations Associate I, you will be responsible for managing the end to end operational process for our customers. The Customer Operations Associate is directly responsible for driving automation, optimizing invoice management and enabling actionable data for our clients that is critical to their business. You will play a key role in identifying opportunities and ways to improve our products to enhance customer experience and stickiness, working alongside Customer Success Managers, Product and Engineering.

This is an in-person role based in Chicago, with the expectation of being in the office 4+ days per week.

What You'll Do

  • Oversee the day-to-day audit process for clients
  • Proactively identify changes we can make to our internal application in order to improve and enable automation to the audit process
  • Partner cross functionally with Customer Success, Engineering and Product to provide critical feedback on the audit process and make suggested improvements
  • Analyze freight cost data; identify discrepancies and errors in carrier billing; work with carriers to address systemic issues
  • Support customers through managing disputes, claims, and other exceptions related to billing and payment transactions
  • Take the perspective of who we serve into everything you do, anticipating client needs, and responding quickly
  • Partner with Customer Success Managers to ensure client satisfaction and retention

About You

  • Desire to learn new skills; previous experience in operations, customer service or account management in the logistics/transportation industry is nice to have
  • Ability to collect data, analyze results, and draw valid conclusions
  • Passion for technology and data
  • Obsessive attention to detail
  • Proven problem solving results
  • Excellent written & spoken communication skills

Compensation and Benefits

The base pay range for this role is $60,000 to $65,000 annually. This range reflects the base pay that Loop reasonably expects to pay for the position at the time of hire. Actual compensation will depend on job-related factors, including experience, skills, qualifications, location, and business needs.

In addition to base salary, this role may be eligible for equity. This role is also eligible for Loop's benefits, including health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave.

Equal Opportunity

Loop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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