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Carefirst Jobs in Silver Spring, MD (NOW HIRING)

Payment Policy Manager (Hybrid)

Washington, DC · Hybrid

$122K - $131K/yr

The Payment Policy Manager will ensure that CareFirst maintains accurate, compliant, and financially sound payment policies to support consistent claims adjudication and a value-based health care ...

Ability to develop and implement strategies that advocate CareFirst positions on legislation, regulation or governmental trends. * Knowledge of state and federal government affairs and politics.

The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.

Clinical Pharmacist (Remote)

Baltimore, MD · Remote

$117K - $140K/yr

The incumbent will be expected to come into a CareFirst location periodically for meetings, training and/or other business-related activities. ESSENTIAL FUNCTIONS: * Conduct outbound and inbound ...

Senior Data Analyst (Remote)

Baltimore, MD · Remote

$85K - $107K/yr

The incumbent will be expected to come into a CareFirst location for meetings, training and/or other business-related activities. ESSENTIAL FUNCTIONS: * Engages in data exploration using various ...

The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.

Showing results 21-40

Carefirst information

What is a Carefirst?

A Carefirst job typically refers to a position within CareFirst BlueCross BlueShield, a healthcare insurance company. Roles vary across departments like customer service, claims processing, IT, and healthcare management. Employees work to support healthcare services, process claims, and assist members with their insurance needs. Job requirements depend on the specific role, but they generally involve healthcare knowledge, customer service skills, and administrative expertise.

What does a Carefirst do?

A typical day in a Carefirst role may involve assisting clients with daily activities such as meal preparation, medication reminders, and personal care tasks, while also documenting progress and any changes in condition. You’ll often collaborate closely with healthcare professionals, families, and other caregivers to ensure that each individual’s care plan is properly implemented. Because every client’s needs are unique, flexibility and adaptability are key, and you may need to shift your focus throughout the day. Many Carefirst professionals find this work highly rewarding, as it allows them to make a visible and positive difference in clients’ quality of life.

What are the key skills and qualifications needed to thrive as a Carefirst?

To thrive in a Carefirst role, you need a background in healthcare or caregiving, excellent organizational skills, and a compassionate approach to client support, typically supported by relevant certifications such as CPR or first aid. Familiarity with care management software, scheduling tools, and basic medical documentation systems is often required. Outstanding interpersonal communication, patience, and problem-solving abilities help you build trust and respond effectively to clients' and families' needs. These skills are crucial for providing high-quality, client-centered care and ensuring smooth coordination among care teams.

What cities near Silver Spring, MD are hiring for Carefirst jobs?

Cities near Silver Spring, MD with the most Carefirst job openings:

Infographic showing various Carefirst job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Program Manager - Payment Policy (Hybrid)

CareFirst

Baltimore, MD • Hybrid

$107K - $115K/yr

Full-time

Retirement

Re-posted 27 days ago


CareFirst BlueCross BlueShield rating

7.3

Company rating: 7.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

239th of 311 rated insurance


Job description

Resp & Qualifications

PURPOSE: 
Manages end-to-end oversight of payment policy initiatives in conjunction with Medical Policy, Utilization Management and Configuration teams.  Drives teams and internal projects to maintain and enhance program performance over time. Guides stakeholders through key decisions, communicates and coordinates activities internally and across departments. Facilitates process improvement and identifies and articulates stakeholder needs to drive strategies and maximize outcomes related to ROI, provider satisfaction, and organizational metrics and performance. The ideal candidate will have experience in payment policy, utilization management, medical coding and knowledge of Facets. We are looking for an experienced professional in the greater Baltimore/Washington metropolitan area who is willing and able to work in a hybrid model. The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.
ESSENTIAL FUNCTIONS:

  • Manages complex program(s) or strategic initiatives that span organizational boundaries and have a significant legal and/or financial impact to CareFirst Business. Identifies process improvement opportunities and takes action to implement enhancements to maximize outcomes and growth. 
  • Coordinates with internal and external stakeholders to launch, maintain, and enhance complex program(s). Provides direction and motivation to project teams in a matrixed environment.  Drives outcomes by fostering a collaborative culture. Manages relationships with key stakeholders, including management and vendors. 
  • Measures, evaluates and reports on program(s) performance related to ROI, customer satisfaction, and other organizational metrics. Effectively forecasts and manages people, process and technology related resources to ensure successful achievement of corporate goals.
  • Guides stakeholders and leadership through key decisions and communicates and coordinates activities internally and across network of partners.

SUPERVISORY RESPONSIBILITY:
Leads a team utilizing a matrix management system.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Business Management or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications Preferred:

  • Certified Project Management Professional (PMP)-PMI.

Experience: 8 years project management or program management experience.
Preferred Qualifications:

  • The ideal candidate will have experience in payment policy, utilization management, medical coding and knowledge of Facets.
  • Project Management Professional Certification (PMP) a plus.

Knowledge, Skills and Abilities (KSAs)

  • Ability to synthesize large complex data and analysis into clear, concise, executive level presentations that allow for rapid grasp of business problem or opportunity and understanding of feasible solutions. 
  • Effective understanding of how functions integrate within the division and the strategic concept behind the corporate goals.   
  • Ability to translate business needs as it relates to technology, systems, and vendor platforms.
  • Ability to identify and shepherd strategic opportunities that have a significant impact on the organization.
  • Ability to establish working relationships and influence/persuade across all levels of leadership including C-Suite.
  • Knowledge and discipline of Process Improvement.
  • Use of Microsoft Applications.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.


Salary Range: 106,632 - 211,783

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

#LI-SS1 


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