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Care Manager Jobs in Puerto Rico (NOW HIRING)

Driftwood Hospitality Management

Sales Manager

San Juan, PR · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Target key segments including financial services, legal firms, government agencies, healthcare/pharmaceutical, cruise-related businesses, and regional Caribbean corporations Account Management ...

DRIFTWOOD HOSPITALITY MANAGEMENT

Sales Manager

San Juan, PR · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Target key segments including financial services, legal firms, government agencies, healthcare/pharmaceutical, cruise-related businesses, and regional Caribbean corporations Account Management ...

Encompass Health

Case Manager

Manati, PR · On-site

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future ...

Encompass Health

Case Manager

Manati, PR

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future ...

WESTCARE INC

Direct Care Worker (52081)

Vega Baja, PR · On-site

$10.50/hr

Conducts crisis management and de-escalation techniques. * Observes, monitors and documents client medication management according to policy and procedures. * Completes intake screenings and ...

UHS

PR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CLM is responsible for crisis and emergency management and recommends the alternate care levels leading to a rehabilitation plan. Establish direct communication with leaders and representatives of ...

UHS

PR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CLM is responsible for crisis and emergency management and recommends the alternate care levels leading to a rehabilitation plan. Establish direct communication with leaders and representatives of ...

WESTCARE INC

Case Manager (51106)

Caguas, PR · On-site

$19.50 - $25/hr

Working within SAMHSA's principles of recovery, resilience, trauma-informed care, family engagement, and health equity, the Case Manager assists participants in overcoming barriers to treatment ...

WESTCARE INC

Case Manager (51106)

Caguas, PR

$19.50 - $25/hr

Working within SAMHSA's principles of recovery, resilience, trauma-informed care, family engagement, and health equity, the Case Manager assists participants in overcoming barriers to treatment ...

Service Corporation International

Sales Manager

San Juan, PR

$40K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage Sales Counselors acting as their primary reference regarding the aftercare process ... Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company ...

CVS Health

Operations Manager

Aguadilla, PR

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Service Corporation International

Sales Manager

Canovanas, PR

$45K - $76K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage Sales Counselors acting as their primary reference regarding the aftercare process ... Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company ...

Service Corporation International

Sales Manager

Caguas, PR

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage Sales Counselors acting as their primary reference regarding the aftercare process ... Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company ...

COREPLUS SERVICIOS CLINICOS Y PATOLOGICOS LLC

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Position The Revenue Cycle Management Specialist is responsible for overseeing and optimizing the financial aspects of a healthcare organization's revenue cycle. They play a crucial role in ...

COREPLUS SERVICIOS CLINICOS Y PATOLOGICOS LLC

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Position The Revenue Cycle Management Specialist is responsible for overseeing and optimizing the financial aspects of a healthcare organization's revenue cycle. They play a crucial role in ...

Service Corporation International

Sales Manager

San Juan, PR

$40K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage Sales Counselors acting as their primary reference regarding the aftercare process ... Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company ...

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Care Manager information

What is a care manager?

A Care Manager is a professional who coordinates and manages care plans for individuals, often those with complex health or social needs. They work closely with patients, families, healthcare providers, and community resources to ensure that all aspects of a person's care are organized and effective. Care Managers assess needs, develop care plans, monitor progress, and advocate for clients to help them achieve the best possible outcomes. This role is common in healthcare settings, long-term care facilities, and social service agencies.

What are the key skills and qualifications needed to thrive as a care manager, and why are they important?

To thrive as a Care Manager, you need a background in healthcare or social work, strong case management skills, and often a relevant certification such as CCM (Certified Case Manager). Familiarity with electronic health record (EHR) systems, care planning software, and risk assessment tools is typically required. Exceptional communication, problem-solving, and organizational skills help Care Managers build trust with clients and coordinate multidisciplinary teams. These skills are crucial for ensuring clients receive comprehensive, effective care tailored to their needs.

What are some common challenges faced by care managers when coordinating care among multidisciplinary teams?

Care Managers often encounter challenges such as ensuring consistent communication among healthcare providers, managing differing treatment recommendations, and aligning care plans with patients’ preferences and insurance requirements. Navigating these complexities requires strong organizational skills and the ability to advocate for patients while balancing input from physicians, nurses, social workers, and family members. Developing effective collaboration strategies and staying current with care coordination best practices can help Care Managers overcome these obstacles and deliver high-quality patient outcomes.

What is the difference between Care Manager vs Social Worker?

AspectCare ManagerSocial Worker
CredentialsCertifications like CCM or CMC, relevant healthcare trainingLicensure as LCSW, LSW, or LMSW, social work degree
Work EnvironmentHealthcare settings, patient homes, clinicsHospitals, community agencies, schools
Employer & IndustryHospitals, insurance companies, senior care facilitiesHospitals, social service agencies, mental health clinics

Care Managers and Social Workers both support patient well-being but differ in focus. Care Managers primarily coordinate healthcare services and manage care plans, while Social Workers address broader social and emotional needs, often providing counseling and resource connection. Understanding these differences helps in choosing the right professional for specific support needs.

Do you need a degree to be a care manager?

A degree is not always required to become a care manager, but many employers prefer candidates with a bachelor's degree in healthcare, social work, or a related field. Relevant experience, certifications, and strong interpersonal skills are also important for this role.

How much do care managers make in the US?

Care managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and certifications. Salaries can vary based on the healthcare setting, with some roles offering additional benefits or bonuses for specialized skills or advanced certifications.
More about Care Manager jobs

What are the most commonly searched types of Care jobs in Puerto Rico?

The most popular types of Care jobs in Puerto Rico are:

What are popular job titles related to Care Manager jobs in Puerto Rico?

For Care Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Care Manager jobs in Puerto Rico look for?

The top searched job categories for Care Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Care Manager jobs?

Cities in Puerto Rico with the most Care Manager job openings:

Care Manager jobs near you
Infographic showing various Care Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 20% Part Time, 2% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Healthcare Services Coordinator (Determination Letters) - San Juan, PR

UnitedHealth Group

San Juan, PR • On-site

$19 - $25.50/hr

Full-time

Re-posted 13 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

190th of 888 rated healthcare providers

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

The Clinical Administrative Coordinator (CAC) is a multi-faceted role within Optum Health Risk Operations that encompasses different levels of administrative support. The Clinical Administrative Coordinator serves as a bridge, allowing for a seamless transition for members and providers moving through the continuum of care. This role can include initial triage of members for possible transition to clinical staff, managing admission and discharge census information, serving as a point of contact for facilities and clinical teams, telephonic engagement with our members and providers, providing information on available network services, managing the referral process to connect members with all available resources, management of prior authorizations, and generation of written determination notifications. 

The National Letter Team Letter Coordinator is responsible for drafting Notice of Action (NOA) and Notice of Extension (NOE) letters for government and commercial specific clients that adhere to the state and federal regulatory requirements. The Letter Coordinator also completes outbound calls to client-specific customers requesting the return of specific letters. 

Major Responsibilities:

  • Drafts NOA and NOE letters for government and commercial specific clients.

  • Makes outbound calls to client specific customers to initiate letter retrieval.

  • Adherence to client, regulatory and accreditation requirements for letter documentation.  

  • Demonstrate product knowledge by identifying the appropriate letter template based on the services and action within the case.

  • Consistently meet established productivity, adherence, and quality standards.

  • Other duties as assigned by manager and/or director.


*** ENGLISH PROFICIENT ASSESSMENT WILL BE REQUIRED AFTER APPLICATION ***


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 1 years of professional experience in an office setting using the telephone and computer as the primary instruments to perform the job duties OR customer service experience analyzing and solving customer problems

  • Healthcare experience

  • Experience working with Microsoft Outlook, Microsoft Word, and Microsoft Excel (ability to create, edit, save and send emails, documents and spreadsheets)

  • Computer experience including, but not limited to, ability to learn new computer system applications

  • Ability to work the hours of 08:00 am - 8:00 pm AST Monday-Friday including availability to work Saturdays from 10:00 am - 8:00 pm AST(It may be necessary, given the business need, to work Holidays, weekends and occasional overtime)

  • Bilingual Proficiency (English and Spanish)

Preferred Qualifications:

  • Experience working within a Hospital, Physician's Office, or Medical Clinical setting, Medical Terminology, ICD - 10 and CPT codes, Medicare and / or Medicaid Services, Call Center environment

  • Professional experience in a Clerical or Administrative support related role


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

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