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Care Manager Supervisor Jobs in Rochester, NY (NOW HIRING)

Villa of Hope

Children's Care Manager

Rochester, NY · On-site

$20 - $25/hr

Children's Case Management SUPERVISOR: Program Manager JOB SUMMARY: Under the general direction of the Program Manager, provides Care Management services to youth who have a mental health diagnosis ...

Villa of Hope

Adult Care Manager

Rochester, NY · On-site

$20 - $25/hr

Adult Care Management SUPERVISOR: Program Manager Position Grade: 80 Salary Range: $20-$25 ESSENTIAL FUNCTIONS: * Exercises full compliance with the Agency's Code of Conduct, all Agency Policies and ...

Ibero American Action League

Care Manager

Rochester, NY · On-site

$20/hr

Under the guidance and supervision of the Director of Care Management Services Division or designee ... Any other duties as may be assigned by the immediate supervisor. Authority: The employee exercises ...

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Care Manager Supervisor information

See Rochester, NY salary details

$24.2K

$58.8K

$114.5K

How much do care manager supervisor jobs pay per year?

As of Sep 11, 2026, the average yearly pay for care manager supervisor in Rochester, NY is $58,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $67,600.00 per year, depending on experience, location, and employer.

What does a care manager supervisor do?

A Care Manager Supervisor oversees a team of care managers who coordinate services and support for clients, often in healthcare or social service settings. Their responsibilities include training staff, ensuring compliance with policies, monitoring case management activities, and supporting care managers as they address client needs. They also work to improve care quality, resolve escalated issues, and ensure that clients receive appropriate and effective services. This supervisory role requires strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a care manager supervisor?

To thrive as a Care Manager Supervisor, you need a background in social work, nursing, or a related field, often with a relevant degree and supervisory experience. Familiarity with case management software, electronic health records (EHRs), and knowledge of healthcare regulations is typically required. Strong leadership, communication, and problem-solving skills help you effectively support your team and coordinate care for clients. These abilities are crucial for ensuring high-quality service delivery, compliance, and optimal outcomes for both staff and patients.

What are some common challenges faced by care manager supervisors when leading a multidisciplinary team?

Care Manager Supervisors often navigate the challenge of coordinating communication and collaboration among professionals with diverse backgrounds, such as nurses, social workers, and therapists. Balancing differing perspectives while ensuring that patient care plans remain cohesive and effective requires strong interpersonal and organizational skills. Additionally, supervisors must manage team workloads, provide ongoing training, and address any conflicts that arise, all while maintaining compliance with healthcare regulations and quality standards. Successfully overcoming these challenges is essential for fostering a supportive environment and delivering optimal patient outcomes.

What is the difference between Care Manager Supervisor vs Care Coordinator?

AspectCare Manager SupervisorCare Coordinator
CredentialsTypically requires a nursing, social work, or healthcare-related certification or degreeOften requires a certification or background in healthcare or social services, but less advanced
Work EnvironmentSupervises care teams in healthcare or social service agenciesWorks directly with clients to coordinate care plans
Employer & IndustryHospitals, clinics, social service agenciesInsurance companies, healthcare providers, community organizations
Search & Comparison IntentUnderstanding supervisory roles in care managementLearning about care coordination and direct client interaction

The Care Manager Supervisor oversees care teams and manages care delivery, requiring advanced credentials. In contrast, the Care Coordinator focuses on direct client care and care plan implementation. Both roles are vital in healthcare settings but differ mainly in responsibility level and focus.

What cities near Rochester, NY are hiring for Care Manager Supervisor jobs?

Cities near Rochester, NY with the most Care Manager Supervisor job openings:

Care Manager Supervisor jobs near you
Infographic showing various Care Manager Supervisor job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $58,727 per year, or $28.2 per hour.

Children's Care Manager

Rochester, NY • On-site

Villa of Hope
Individual, Family and Community Social Assistance • 201 - 500 employees
Learn more about Villa of Hopeexternal

$20 - $25/hr

Full-time

Re-posted 13 days ago

Job description

Care Manager (Children’s Health Homes)

Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future.

JOB TITLE: Care Manager

POSITION GRADE: 80                  

DEPARTMENT/PROGRAM: Children’s Case Management

SUPERVISOR: Program Manager

 

JOB SUMMARY: Under the general direction of the Program Manager, provides Care Management services to youth who have a mental health diagnosis, complex trauma, or chronic conditions that affect their daily functioning. The Care Manager will work with youth between the ages of 5-21 who reside in Monroe County who are Medicaid eligible. This work will be done in a community based setting and will consist of regular home-visits. Regular collaboration with family and team members is required. The Care Manager must have strong communication and written skills, and the ability to form and maintain positive relationships. The Care Manager carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan.

 

ESSENTIAL FUNCTIONS:

  • Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed.
  • Demonstrates, promotes and practices cultural competency towards clients through respect and understanding. 
  • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family.
  • Consistently maintains positive relationships with clients/families and other service providers in the community.
  • Provides regular case management services to assigned caseload, which includes face to face visits per month based on expectations and need.
  • Maintains the required amount of billable services for each youth on their caseload.
  • Facilitates the development of a Care Team and carries out and individualized and strength-based Plan of Care.
  • Assists families in managing and planning for safety needs and creating individualized safety/support plans.
  • Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions.
  • Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs, etc.
  • Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community.
  • Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed.
  • Will complete the CANS-NY assessment for all youth. Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports, etc.
  • Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards.
  • Ensures documentation is accurate and completed on time.
  • Participates in regular weekly supervision.
  • Remains current in the field, and supports best practice models within the program.
  • Participates in ongoing training and professional development provided by the agency.

 

 

POSITION SPECIFICS: 

Education: 

  • A Bachelor’s of Arts or Science degree with two years’ related experience, or 
  • A Master’s degree with one year of related experience; or equivalent experience in lieu of education. 
  • A strong knowledge of Children’s Mental Health preferred.

 

Experience: 

  • Valid NYS driver’s license in good standing and has use of an automobile. 
  • Ability to work evening hours as needed.

 

 

Skills:

  • Ability to develop strong working relationships with clients, families and service providers.
  • Ability to engage, plan, communicate and understand youth and families.
  • A strong understanding of children’s Mental Health issues.

 

Physical Demands:

 

The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. 

  • Ability to drive
  • Ability to walk short distances
  • Ability to use stairs
  • Ability to leave a location quickly

 

COMPETENCIES:

Leading Self

  • Character and Courage (Integrity and Trust)-
    1. Do the right thing, because it is the right thing, even when no one is looking.  Truth to Power.
  • Customer Focus
    1. Build positive relationships through communication and collaborative problem solving.
  • Commitment to Diversity, Inclusion, Justice and Equity
    1. Believe in the dignity and humanity of all people to reach their full potential.

            

Staff Signature: 

Date Signed: