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Care Access Jobs in Raleigh, NC (NOW HIRING)

Care Access Representative Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Clinical Research Coordinator I

Raleigh, NC · On-site

$23.50 - $31.25/hr

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class ...

Clinical Research Coordinator I

Raleigh, NC · On-site

$23.50 - $31.25/hr

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class ...

Obtain informed consent per Care Access Research SOP . * Follows SOPs/GCP precisely; completes documentation accurately. * Demonstrates empathy; follows patient privacy and safety protocols.

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class ...

Care Partner-North Carolina

Apex, NC

$17.50 - $21.25/hr

Care Partners are key to our mission of improving access to care and empowering individuals to lead healthier, more independent lives. The pay range for this work is an average estimate. Actual pay ...

Hybrid Access Manager

Raleigh, NC · On-site

$91K - $169K/yr

The Hybrid Virtual Access and Reimbursement Manager (ARM) partners with healthcare providers and their staff to support patient access to MIPLYFFA. This role provides education on benefit coverage ...

Hybrid Access Manager

Raleigh, NC · On-site

$91K - $169K/yr

The Hybrid Virtual Access and Reimbursement Manager (ARM) partners with healthcare providers and their staff to support patient access to MIPLYFFA ® . This role provides education on benefit ...

Review requests for access to the Epic system and approve access based on established guidelines ... healthcare, scientific, technology, and government industries. Through our core purpose of ...

Patient Access Specialist

Cary, NC · Hybrid

$23 - $24/hr

Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What ... Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation ...

Patient Access Specialist

Cary, NC · On-site

$23 - $24/hr

Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What ... Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation ...

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Care Access information

See Raleigh, NC salary details

$10

$23

$47

How much do care access jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for care access in Raleigh, NC is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $26.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Care Access position, and why are they important?

To thrive in a Care Access role, you need strong organizational, communication, and patient coordination skills, often supported by experience in healthcare administration or customer service. Familiarity with electronic health records (EHR) systems, appointment scheduling software, and insurance verification processes is frequently required. Excellent interpersonal skills, attention to detail, and problem-solving abilities make candidates stand out in this position. These skills are crucial for efficiently connecting patients with appropriate healthcare providers, ensuring smooth access to care, and supporting positive patient experiences.

What is a Care Access?

A Care Access job typically involves coordinating and facilitating patient access to healthcare services, including scheduling appointments, verifying insurance, and guiding patients through the care process. Professionals in this role may work in hospitals, clinics, or telehealth settings, ensuring that patients receive timely and appropriate care. Strong communication, organizational skills, and knowledge of healthcare systems are essential for success in this position.

What are some typical challenges faced in a Care Access position and how are they addressed?

In a Care Access role, professionals often encounter challenges such as managing high call volumes, resolving insurance authorization issues, and coordinating timely appointments for patients with complex needs. Multitasking and prioritizing requests are essential, as situations can require fast decision-making and adaptability. Most organizations provide comprehensive training and support systems—including dedicated team leads and regular check-ins—to help Care Access specialists handle these challenges effectively. Working closely with clinical staff and administrative teams also ensures that any obstacles in the care coordination process are quickly addressed, maintaining high standards of service for patients.

What are popular job titles related to Care Access jobs in Raleigh, NC? For Care Access jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Care Access jobs in Raleigh, NC look for? The top searched job categories for Care Access jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Care Access jobs? Cities near Raleigh, NC with the most Care Access job openings:
Infographic showing various Care Access job openings in Raleigh, NC as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $49,337 per year, or $23.7 per hour.

Care Access Representative

UNC Health

Morrisville, NC • On-site

Other

Re-posted 10 days ago


Job description

Care Access Representative

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary: The Care Access Representative serves as the first point of contact for the patient community, staff, and physicians. This role assists in the patient registration process by scheduling outpatient appointments, entering patient information, and transferring calls to appropriate personnel and coordinating communication between business units.

Responsibilities: 1. Ensures excellent customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations in a busy, high call volume work environment. Meets call quality standards. 2. Ensures and verifies key patient information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Follows patient scheduling established workflows in Epic. 3. Answers telephones, directs calls, takes and delivers telephone encounters in Epic. 4. Schedules all new and follow-up patient appointments as required for a subset of clinics. Attempt to reschedule cancellations whenever possible. 5. Enhances co-worker satisfaction by being self-motivated, a positive communicator, team player, and a willing and approachable resource to other co-workers 6. Actively participates in departmental QA by applying call feedback, making a personal effort to reduce individual errors, and making corrections. 7. Complete other administrative work as needed