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Card Services Operations Manager Jobs in Florida

VivoAquatics

Operations Manager

Orlando, FL · On-site

Coordinate service schedules, preventative maintenance programs, and emergency response * Ensure high service quality standards and operational consistency * Train and mentor technicians on water ...

VivoAquatics

Operations Manager

Orlando, FL · On-site +1

Coordinate service schedules, preventative maintenance programs, and emergency response * Ensure high service quality standards and operational consistency * Train and mentor technicians on water ...

VIVOAQUATICS INC

Operations Manager

Orlando, FL · On-site

Coordinate service schedules, preventative maintenance programs, and emergency response * Ensure high service quality standards and operational consistency * Train and mentor technicians on water ...

Solera

Operations Manager

Jacksonville, FL

Operations Manager About the Role Solera is seeking an experienced Operations Manager to lead high ... Monitor KPIs including service level, quality, productivity, attendance, customer experience, and ...

Solera

Operations Manager

Jacksonville, FL · On-site

Operations Manager About the Role Solera is seeking an experienced Operations Manager to lead high ... Monitor KPIs including service level, quality, productivity, attendance, customer experience, and ...

Solera Corporation

Operations Manager

Jacksonville, FL · On-site

Operations Manager About the Role Solera is seeking an experienced Operations Manager to lead high ... Monitor KPIs including service level, quality, productivity, attendance, customer experience, and ...

SSA Group

Food Service Operations Manager

Venice, FL · On-site

Responsible for the day to day functions of all food services and programs. With specific focus to ... Two years Operations Manager experience dependent on sales, more years' experience may be ...

PEADEN

Operations Manager

Panama City, FL

... star service by building exceptional teams and developing strong leaders. For decades, we've ... Company-provided vehicle and fuel card * Medical, Dental & Vision Insurance * Company-paid Life ...

Uloop Inc.

Branch Operations Manager

Miami, FL · On-site

Branch Operations Manager - Miami, FL This position requires managing all inside sales and service operations at the branch, ensuring continuity between sales and service to meet customer ...

SSA Group

Food Service Operations Manager

Venice, FL · On-site

$50K - $55K/yr

Responsible for the day to day functions of all food services and programs. With specific focus to ... Two years Operations Manager experience dependent on sales, more years' experience may be ...

PEADEN

Operations Manager

Fort Walton Beach, FL

... star service by building exceptional teams and developing strong leaders. For decades, we've ... Company-provided vehicle and fuel card * Medical, Dental & Vision Insurance * Company-paid Life ...

PEADEN

Operations Manager

Pensacola, FL

... star service by building exceptional teams and developing strong leaders. For decades, we've ... Company-provided vehicle and fuel card * Medical, Dental & Vision Insurance * Company-paid Life ...

AVI Foodsystems

Operations Manager

Riverview, FL

Providing comprehensive food services with a focus on the highest quality and freshest ingredients ... Paid vacations and holidays * Company vehicle with gas card * Immense training and growth ...

AVI Foodsystems, Inc.

Operations Manager

Tampa, FL · On-site

Providing comprehensive food services with a focus on the highest quality and freshest ingredients ... Paid vacations and holidays * Company vehicle with gas card * Immense training and growth ...

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All JobsCard Services Operations JobsCard Services Operations Manager JobsCard Services Operations Manager Jobs in Florida

Card Services Operations Manager information

What does a Card Services Operations Manager do?

A Card Services Operations Manager oversees the daily operations related to credit, debit, and other card-based financial products within a financial institution. They manage teams responsible for card issuance, transaction processing, fraud detection, and customer inquiries. This role ensures compliance with regulations, maintains high service standards, and implements process improvements to enhance efficiency and security. Additionally, they often collaborate with vendors and technology partners to support card platform upgrades and resolve operational issues.

What are the key skills and qualifications needed to thrive as a Card Services Operations Manager?

To thrive as a Card Services Operations Manager, you need expertise in payment processing, risk management, compliance, and a background in finance or business administration. Familiarity with card management systems, fraud detection tools, and PCI DSS compliance is typically required, along with relevant certifications such as Certified Payments Professional (CPP). Strong leadership, analytical thinking, and effective communication skills help you manage teams and respond to complex operational challenges. These skills and qualities are crucial to ensure secure, efficient card operations and maintain regulatory compliance in a rapidly evolving financial environment.

What are some common challenges faced by Card Services Operations Managers, and how can these be effectively addressed?

Card Services Operations Managers often encounter challenges such as staying compliant with rapidly changing financial regulations, managing high transaction volumes, and ensuring data security. To address these, it's important to maintain strong communication with compliance teams, leverage automation tools for workflow efficiency, and invest in ongoing staff training. Building strong relationships across IT, risk, and customer service departments also helps quickly resolve issues and maintain seamless card operations.

What is the difference between Card Services Operations Manager vs Card Services Specialist?

AspectCard Services Operations ManagerCard Services Specialist
CredentialsTypically requires managerial experience, industry certifications (e.g., CCSP), and a bachelor's degreeUsually requires relevant certifications and a bachelor's degree, but less managerial experience
Work EnvironmentOversees teams, manages operations, and develops policies within a financial institutionPerforms customer service, processing transactions, and supporting daily card operations
Employer & Industry UsageUsed in banking, credit card companies, and financial institutionsCommonly found in banks, credit unions, and card processing companies

The Card Services Operations Manager focuses on overseeing the entire card services department, managing teams, and ensuring operational efficiency. In contrast, the Card Services Specialist handles day-to-day customer interactions and transaction processing. Both roles require industry knowledge and certifications, but the manager position involves leadership and strategic planning, while the specialist role emphasizes customer support and operational support.

What cities in Florida are hiring for Card Services Operations Manager jobs?

Cities in Florida with the most Card Services Operations Manager job openings:

Operations Manager

Orlando, FL • On-site

VivoAquatics
51 - 200 employees
Learn more about VivoAquaticsexternal

Full-time

Re-posted 28 days ago

Key responsibilities

  • Oversee service operations, manage field technicians, and coordinate service schedules and emergency responses.

  • Serve as the primary operational contact for key clients, conduct property walkthroughs, and maintain client relationships.

  • Oversee installation projects for monitoring systems, chemical controllers, and automation equipment, ensuring timely and quality completion.

Job description

Description:


SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES


The Operations Manager – Florida will oversee service operations, manage field technicians, support installations, and serve as a trusted advisor to our clients. This is a hands-on leadership role responsible for ensuring operational excellence while also helping grow existing accounts through service expansion, equipment upgrades, and automation solutions. The ideal candidate has strong experience in commercial or heavy residential pool operations, enjoys working with people, and is comfortable interacting directly with clients and property teams.


The position is based in Orlando, Florida, with travel throughout the state as needed.



Key Responsibilities Include:

  1. Operations Leadership
    • Lead and manage field technicians and service teams across Florida
    • Coordinate service schedules, preventative maintenance programs, and emergency response
    • Ensure high service quality standards and operational consistency
    • Train and mentor technicians on water chemistry, equipment, and operational best practices
    • Monitor operational performance and ensure service excellence
  2. Client & Account Management
    • Serve as the primary operational contact for key clients including hotels, resorts, multifamily properties, and commercial facilities
    • Conduct property walkthroughs and operational reviews with engineering and facility teams
    • Maintain strong relationships with property managers, engineers, and ownership groups
    • Ensure client satisfaction and long-term retention
  3. Account Growth & Upselling
    • Identify opportunities to improve client aquatic operations through:
    • Automation systems
    • Chemical dosing systems
    • Monitoring platforms
    • Equipment upgrades
    • Expanded service programs
    • Work with leadership to develop proposals and service expansions
    • Support the growth of existing accounts by delivering value and operational expertise
  4. Project Management
    • Oversee installation projects for monitoring systems, chemical controllers, and automation equipment
    • Coordinate technicians, vendors, and property teams during installations
    • Ensure projects are completed safely, on schedule, and at high quality standards
  5. Water Quality & Compliance
    • Ensure proper water chemistry and operational standards across serviced facilities
    • Support troubleshooting of water quality issues and equipment performance
    • Ensure compliance with Florida aquatic health regulations
Requirements:


QUALIFICATIONS 

  • Strong knowledge of pool equipment, water chemistry, and aquatic systems
  • Strong communication and leadership skills
  • Ability to use technology and software systems with ease
  • Proficient in GSuite and MS Office as well as routing software and CRM systems
  • Ability to communicate fluently in both written and verbal English. Bilingual in Spanish is a plus! 
  • Must possess a valid driver’s license that has been valid for at least the last 2 years 
  • Must be based in Orlando, Florida metro
  • Ability to travel throughout Florida as needed


SUPERVISORY RESPONSIBILITIES 

  • Responsible for managing field technicians in the territory 


EDUCATION and/or EXPERIENCE 

  • 5+ years experience in commercial (preferred) or heavy residential pool operations
  • Experience managing field technicians or service teams
  • Experience managing service routes, maintenance programs, or installations
  • Experience in client-facing roles or account management
  • Experience identifying upsell or service expansion opportunities
  • CPO (Certified Pool Operator) certification or ability to certify within 30 days of hire
  • Experience working with hospitality and multifamily properties preferred
  • Experience presenting operational recommendations to clients