ZipRecruiter

Log In

1

Card Services Operations Manager Jobs in Florida

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to ...

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to ...

Crunch Fitness

Operations Manager

Sarasota, FL · On-site

Our Operations Manager is responsible for the successful operation of the front desk. This ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

next page

Showing results 1-20

All JobsCard Services Operations JobsCard Services Operations Manager JobsCard Services Operations Manager Jobs in Florida

Card Services Operations Manager information

What does a Card Services Operations Manager do?

A Card Services Operations Manager oversees the daily operations related to credit, debit, and other card-based financial products within a financial institution. They manage teams responsible for card issuance, transaction processing, fraud detection, and customer inquiries. This role ensures compliance with regulations, maintains high service standards, and implements process improvements to enhance efficiency and security. Additionally, they often collaborate with vendors and technology partners to support card platform upgrades and resolve operational issues.

What are the key skills and qualifications needed to thrive as a Card Services Operations Manager?

To thrive as a Card Services Operations Manager, you need expertise in payment processing, risk management, compliance, and a background in finance or business administration. Familiarity with card management systems, fraud detection tools, and PCI DSS compliance is typically required, along with relevant certifications such as Certified Payments Professional (CPP). Strong leadership, analytical thinking, and effective communication skills help you manage teams and respond to complex operational challenges. These skills and qualities are crucial to ensure secure, efficient card operations and maintain regulatory compliance in a rapidly evolving financial environment.

What are some common challenges faced by Card Services Operations Managers, and how can these be effectively addressed?

Card Services Operations Managers often encounter challenges such as staying compliant with rapidly changing financial regulations, managing high transaction volumes, and ensuring data security. To address these, it's important to maintain strong communication with compliance teams, leverage automation tools for workflow efficiency, and invest in ongoing staff training. Building strong relationships across IT, risk, and customer service departments also helps quickly resolve issues and maintain seamless card operations.

What is the difference between Card Services Operations Manager vs Card Services Specialist?

AspectCard Services Operations ManagerCard Services Specialist
CredentialsTypically requires managerial experience, industry certifications (e.g., CCSP), and a bachelor's degreeUsually requires relevant certifications and a bachelor's degree, but less managerial experience
Work EnvironmentOversees teams, manages operations, and develops policies within a financial institutionPerforms customer service, processing transactions, and supporting daily card operations
Employer & Industry UsageUsed in banking, credit card companies, and financial institutionsCommonly found in banks, credit unions, and card processing companies

The Card Services Operations Manager focuses on overseeing the entire card services department, managing teams, and ensuring operational efficiency. In contrast, the Card Services Specialist handles day-to-day customer interactions and transaction processing. Both roles require industry knowledge and certifications, but the manager position involves leadership and strategic planning, while the specialist role emphasizes customer support and operational support.

What cities in Florida are hiring for Card Services Operations Manager jobs?

Cities in Florida with the most Card Services Operations Manager job openings:

Card Services Specialist

Gainesville, FL

FLORIDA CREDIT UNION
Finance and Insurance • 201 - 500 employees
Learn more about FLORIDA CREDIT UNIONexternal

Full-time

Re-posted 20 hours ago

Florida Credit Union rating

9.3

Company rating: 9.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

About Us:

You look out for our members, and we'll look out for you! At Florida Credit Union, we focus on improving the lives of our Florida neighbors. By identifying their financial needs and appropriate solutions, we try to help every one of our members live the life they love. If you join us, you'll enjoy a dynamic, collaborative work environment that offers ample training, great benefits and career advancement opportunities.

BECOME PART OF A TEAM DEDICATED TO SUPPORTING OUR COMMUNITY.

  • Collaborative work environment
  • Extensive training offered
  • Exceptional benefits
  • Career advancement opportunities

Position Summary:

Handles all plastic card functions for Florida Credit Union. Conduct these activities in accordance with Credit Union policies, goals and objectives established by the card services manager by completing the following duties.

Responsibilities:

  • Supports front line staff by answering questions, investigating situations, correcting errors, creating plastics, completing fraud and dispute claims, and reviewing member and credit union records.
  • Debit, credit and ATM card processing and new/reissue, lost/stolen cards and fraudulent accounts.
  • Ensuring compliance with credit/debit card rules and regulations.
  • Performing file maintenance and account changes as needed.
  • Acting as liaison between credit union and card processor and branches.
  • Responsible for keeping management informed of cardholder statistics on a monthly basis.

Qualification Requirements:

  • High school diploma or GED.
  • One to three years' related experience and/or training.
  • Any equivalent combination of education and experience in a business/financial environment.

Certificates, Licenses, Registrations

  • Driver's License

What Florida Credit Union employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply