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Card Services Associate Jobs in Chicago, IL (NOW HIRING)

Guest Experience Associate

Glenview, IL ยท On-site

$14.50 - $17.50/hr

... service when assisting patrons with purchases, questions, and other needs * Utilize Point of Sale ... Account for cash drawer and adheres to cash and credit card handling procedures * Answer the museum ...

Associate - Chicago

Chicago, IL ยท On-site

$16.40/hr

Free uniforms The Associate position may require the following tasks, based on areas assigned, such ... Ensure each adult choosing to skate signs a waiver card when entering * Understanding of the skate ...

Customer Service Associate

Northbrook, IL ยท On-site

$14.75 - $20.25/hr

Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...

Customer Service Associate

Orland Park, IL ยท On-site

$14.50 - $19.75/hr

Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...

Showing results 21-40

Card Services Associate information

See Chicago, IL salary details

$22.1K

$83.3K

$166.9K

How much do card services associate jobs pay per year?

As of Aug 23, 2026, the average yearly pay for card services associate in Chicago, IL is $83,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $108,700.00 per year, depending on experience, location, and employer.

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the most commonly searched types of Card Services jobs in Chicago, IL?

The most popular types of Card Services jobs in Chicago, IL are:

What are popular job titles related to Card Services Associate jobs in Chicago, IL?

For Card Services Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Card Services Associate jobs in Chicago, IL look for?

The top searched job categories for Card Services Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Card Services Associate jobs?

Cities near Chicago, IL with the most Card Services Associate job openings:

Commercial Banking Associate - Mid-level - On-site

Usi Insurance

Chicago, IL โ€ข On-site

$80 - $100/hr

Other

Medical, Retirement

Posted 5 days ago


Job description

Commercial Banking Associate - Mid-level

As an Associate Banker in Commercial Banking, you will work both independently and as part of a team to introduce our comprehensive solutions to clients with annual revenues ranging from $20 million to $2 billion. You are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.

Our Associates Bankers are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card, and Merchant Services. Associate Bankers work closely with product partners, Syndicated Finance, the Financial Sponsors Group, and Investment Banking, therefore our ideal candidate exhibits a strong interest in cross-border businesses, cultural sensitivity, a strong commitment to teamwork and partnership, and consistently upholds the highest standards of work ethic and attention to detail.

This role is not eligible for employer sponsored immigration support of any kind.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Job Responsibilities
  • Champion a culture of innovation and a customer centric mindset
  • Stay up-to-date with industry trends to identify opportunities for innovation and strategic partnerships
  • Develop sub-sector specialty and corporate finance knowledge
  • Provide proactive support to senior bankers across the team
  • Drive new client acquisition, both independently and in collaboration with bankers
  • Navigate the Commercial Banking product ecosystem and develop meaningful relationships with internal and external partners
  • Embrace a culture of respect, diversity and inclusion
Qualifications

Required Qualifications, Capabilities, and Skills

  • 4+ years in a similar banking, venture, credit or treasury role
  • Outstanding professional reputation and integrity
  • Strong leadership and teamwork skills required
  • Proven ability to develop and retain profitable client relationships in a competitive environment
  • Expertise in assessing and structuring complex credit transactions, including risk mitigation and negotiation
  • Deep knowledge of banking products and services
  • Excellent organizational skills with the ability to manage multiple priorities and meet tight deadlines
  • Embrace a culture of respect, diversity and inclusion

Preferred Qualifications, Capabilities, and Skills

  • Bachelor's Degree preferred
  • Superior knowledge of the market dynamics and its business environment preferred
  • Excellent problem-solving, oral, and written communication skills
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