ZipRecruiter

Log In

1

Card Services Associate Jobs in Boston, MA (NOW HIRING)

Eastern Bank

Service Associate (Lynnfield)

Lynnfield, MA · On-site

$22/hr

Process various types of loan payments and credit card cash advances * Relative to all duties, must ... Ability to quickly learn all details about the products and services offered by the bank. Working ...

Eastern Bank

Service Associate (Easton)

North Easton, MA · On-site

$22/hr

Process various types of loan payments and credit card cash advances * Relative to all duties, must ... Ability to quickly learn all details about the products and services offered by the bank. Working ...

Eastern Bank

Service Associate (Ashmont)

Dorchester, MA · On-site

$22/hr

Process various types of loan payments and credit card cash advances * Relative to all duties, must ... Ability to quickly learn all details about the products and services offered by the bank. Working ...

Eastern Bank

Service Associate I

Cambridge, MA · On-site

$22/hr

Process various types of loan payments and credit card cash advances * Relative to all duties, must ... Ability to quickly learn all details about the products and services offered by the bank. Working ...

Eastern Bank

Service Associate (Easton)

North Easton, MA · On-site

$22/hr

Process various types of loan payments and credit card cash advances * Relative to all duties, must ... Ability to quickly learn all details about the products and services offered by the bank. Working ...

Eastern Bank

Service Associate (Lynnfield)

Lynnfield, MA · On-site

$22/hr

Process various types of loan payments and credit card cash advances * Relative to all duties, must ... Ability to quickly learn all details about the products and services offered by the bank. Working ...

Eastern Bank

Service Associate I

Cambridge, MA · On-site

$22/hr

Process various types of loan payments and credit card cash advances * Relative to all duties, must ... Ability to quickly learn all details about the products and services offered by the bank. Working ...

Eastern Bank

Service Associate I

Cambridge, MA · On-site

$22/hr

Process various types of loan payments and credit card cash advances * Relative to all duties, must ... Ability to quickly learn all details about the products and services offered by the bank. Working ...

Eastern Bank

Service Associate (Ashmont)

Dorchester, MA · On-site

$22/hr

Process various types of loan payments and credit card cash advances * Relative to all duties, must ... Ability to quickly learn all details about the products and services offered by the bank. Working ...

Eastern Bank

Service Associate (Easton)

North Easton, MA · On-site

$22/hr

Process various types of loan payments and credit card cash advances * Relative to all duties, must ... Ability to quickly learn all details about the products and services offered by the bank. Working ...

previous pagenext page

Showing results 21-40

All JobsCard Services Associate JobsCard Services Associate Jobs in Boston, MA

Card Services Associate information

See Boston, MA salary details

$23.4K

$87.8K

$176K

How much do card services associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for card services associate in Boston, MA is $87,811.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $114,600.00 per year, depending on experience, location, and employer.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.
What are the most commonly searched types of Card Services jobs in Boston, MA? The most popular types of Card Services jobs in Boston, MA are:
What are popular job titles related to Card Services Associate jobs in Boston, MA? For Card Services Associate jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Card Services Associate jobs in Boston, MA look for? The top searched job categories for Card Services Associate jobs in Boston, MA are:
Card Services Associate jobs near you

Member Services Associate - Part Time

Mass Bay Credit Union

Roxbury Crossing, MA • On-site

$17.75 - $22.25/hr

Other

Re-posted 2 days ago

Job description

Job purpose
Under the direction of the Branch Supervisor and Branch Manager, provides a high level of quality of service to members and provides accuracy in transactions. Performs a variety of member service functions in conformance with established policies and procedures. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality.
Duties and responsibilities
Member Service Experience
  • Deliver an exceptional member experience every time by:
  • Greeting members as they enter the branch.
  • Carefully listen during every member interaction.
  • Communicating efficiently, showing patience and thorough attentiveness.
  • Uncovering member's financial needs through meaningful discussion and exploration.
  • Making educated product and service recommendations based on professional knowledge.
  • Following up to ensure satisfaction.
Operational Proficiency
  • Able to quickly learn and adhere to all policies and procedures related to branch operations to include, but not be limited to, check cashing, deposit taking, cash drawer settlement, online banking navigation, debit card issuance, cancellation and dispute commencement, branch opening and closing, audit requirements, BSA compliance requirements, vault and ATM/ITM administration, and other such functions.
  • Processing teller transactions, updating member contact information, provide members with share and loan rates, process stop payments, answer member account questions and order checks.
  • Opens new checking and savings accounts, branch lobby direction, provide members with share, loan and account information.

Apply