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Card Services Associate Jobs in New York (NOW HIRING)

Aqua

Guest Services Associate

Manhattan, NY · On-site

$16.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Guest Services Associate As a Guest Services Associate, your friendly welcome, excellent service ... Process cash and credit card transactions strictly following established procedures * Balance cash ...

Aqua Corp.

Guest Services Associate

New York, NY · On-site

$16.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Guest Services Associate Apply now Job no: 514236 Work type: Full Time Location: New York ... Process cash and credit card transactions strictly following established procedures * Balance cash ...

Aqua Corp.

Guest Services Associate

New York, NY · On-site

$16.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Guest Services Associate Job no: 514236 Work type: Full Time Location: New York Categories ... Process cash and credit card transactions strictly following established procedures * Balance cash ...

Ricoh USA, Inc.

Workplace Services Associate

New York, NY · On-site

$20.42 - $26.63/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

$20.42 - $26.63 per hour Workplace Services Associate POSITION PROFILE The Workplace Services ... Elevator controls and card readers * Doors, scanners, and access control systems * Monitor facility ...

JCW Group

Client Support Associate

New Canaan, CT · On-site

$60K - $70K/yr

Act as a central contact for client questions across digital banking, card services, and treasury-related needs. * Support treasury products by managing documentation, conducting periodic reviews ...

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Card Services Associate information

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the most commonly searched types of Card Services jobs in New York?

The most popular types of Card Services jobs in New York are:

What are popular job titles related to Card Services Associate jobs in New York?

For Card Services Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Card Services Associate jobs in New York look for?

The top searched job categories for Card Services Associate jobs in New York are:

What cities in New York are hiring for Card Services Associate jobs?

Cities in New York with the most Card Services Associate job openings:

Card Services Associate jobs near you
Infographic showing various Card Services Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Guest Services Associate

Aqua

Manhattan, NY • On-site

$16.25 - $19.75/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Job description

Guest Services Associate

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Though no two days are the same, you'll have the opportunity to:

  • Bring smiles to guests from around the world by providing warm welcomes
  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
  • Process cash and credit card transactions strictly following established procedures
  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
  • Reserve and confirm reservations for individuals and/or groups
  • Provide guests with room rate quotes
  • Respond to guest inquiries and concerns as quickly and completely as possible
  • Promote teamwork and quality service through daily communications and coordination with other departments

How You'll Be Rewarded

  • Medical, Dental, and Vision Insurance
  • Discounted Hotel & Resort Stays
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • 401K Retirement Savings with Company Match

What You'll Bring

  • Professional appearance and a positive, can-do attitude
  • Excellent communication skills with the ability to read, write and understand English
  • Ability to solve problems with a minimum of supervision
  • Basic math skills and knowledge of proper cash handling procedures
  • Ability to multitask and work in a fast paced environment
  • Attention to detail and strong organizing skills
  • Basic computer and office skills
  • Hotel hospitality front office system knowledge a plus
  • Ability to work independently or with others as needed
  • High school diploma or equivalent
  • One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred

A Place for Everyone

Hospitality is at the heart of all we do, including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to us, including the title and the location of the position for which you are applying.

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