Peachtree Corners, GA · On-site
$16 - $20.50/hr
The individual will possess extensive knowledge of our card's processes and procedures, and take the initiative to create consistency and efficiencies for the member and/or team. Essential Functions ...
Peachtree Corners, GA · On-site
$16 - $20.50/hr
The individual will possess extensive knowledge of our card's processes and procedures, and take the initiative to create consistency and efficiencies for the member and/or team. Essential Functions ...
Atlanta, GA · On-site
$17/hr
Research and troubleshoot transaction issues across parking systems (AIMS, TiBA, ParkMobile ChargePoint, and PantherCash, credit card processor logs, gate/vendor reports). * Make appropriate ...
Atlanta, GA · On-site
$17/hr
Research and troubleshoot transaction issues across parking systems (AIMS, TiBA, ParkMobile ChargePoint, and PantherCash, credit card processor logs, gate/vendor reports). * Make appropriate ...
Thomson, GA · On-site
$15.50 - $18.25/hr
... using plan-o-grams • Processing card returns after the holiday You would also need to be available after holidays to make the change out the new holiday. Our merchandisers are independent ...
Thomson, GA · On-site
$15.50 - $18.25/hr
... using plan-o-grams • Processing card returns after the holiday You would also need to be available after holidays to make the change out the new holiday. Our merchandisers are independent ...
Thomson, GA · On-site
$15.50 - $18.25/hr
... using plan-o-grams · Processing card returns after the holiday You would also need to be available after holidays to make the change out the new holiday. Our merchandisers are independent ...
Quick apply
Thomson, GA · On-site
$15.50 - $18.25/hr
... using plan-o-grams · Processing card returns after the holiday You would also need to be available after holidays to make the change out the new holiday. Our merchandisers are independent ...
Statesboro, GA · On-site
$14.50 - $17/hr
... Processing card returns after the holiday You would also need to be available after holidays to make the change out the new holiday. Our merchandisers are independent contractors. Service visits are ...
Statesboro, GA · On-site
$14.50 - $17/hr
... Processing card returns after the holiday You would also need to be available after holidays to make the change out the new holiday. Our merchandisers are independent contractors. Service visits are ...
Statesboro, GA · On-site
$14.50 - $17/hr
... using plan-o-grams · Processing card returns after the holiday You would also need to be available after holidays to make the change out the new holiday. Our merchandisers are independent ...
Quick apply
Statesboro, GA · On-site
$14.50 - $17/hr
... using plan-o-grams · Processing card returns after the holiday You would also need to be available after holidays to make the change out the new holiday. Our merchandisers are independent ...
Atlanta, GA · On-site
$18.98 - $23.73/hr
Card Services Representative II Position Status - Full Time non-exempt (Hourly) Reports To: Card ... Process charge backs for unauthorized charges and assist members with dispute and charge back ...
Quick apply
Atlanta, GA · On-site
$18.98 - $23.73/hr
Card Services Representative II Position Status - Full Time non-exempt (Hourly) Reports To: Card ... Process charge backs for unauthorized charges and assist members with dispute and charge back ...
Atlanta, GA · On-site
The Sr. Fraud Analyst - Gift Cards is responsible for all data, processes, and strategy around Gift Card fraud mitigation at The Home Depot. The Sr. Fraud Analyst will engage in fraud mitigation ...
Atlanta, GA · On-site
The Sr. Fraud Analyst - Gift Cards is responsible for all data, processes, and strategy around Gift Card fraud mitigation at The Home Depot. The Sr. Fraud Analyst will engage in fraud mitigation ...
Help design and stand up core servicing processes (call center operations, disputes, statements ... Strong understanding of the card ecosystem, including sponsor banks, processors, servicers, and ...
Help design and stand up core servicing processes (call center operations, disputes, statements ... Strong understanding of the card ecosystem, including sponsor banks, processors, servicers, and ...
Atlanta, GA · Hybrid
$82K - $102K/yr
In this role, you will sit at the intersection of strategy, analytics, process improvement, and AI ... You will report directly to the Director of Commercial Card Strategy. How We Work As a Senior ...
Atlanta, GA · Hybrid
$82K - $102K/yr
In this role, you will sit at the intersection of strategy, analytics, process improvement, and AI ... You will report directly to the Director of Commercial Card Strategy. How We Work As a Senior ...
The Senior Manager of Gift Card Sales is responsible for developing and executing a comprehensive ... processing). * Experience in developing and executing successful sales strategies that drive ...
The Senior Manager of Gift Card Sales is responsible for developing and executing a comprehensive ... processing). * Experience in developing and executing successful sales strategies that drive ...
Atlanta, GA · On-site
$82K - $102K/yr
In this role, you will sit at the intersection of strategy, analytics, process improvement, and AI ... You will report directly to the Director of Commercial Card Strategy. How We Work As a Senior ...
Atlanta, GA · On-site
$82K - $102K/yr
In this role, you will sit at the intersection of strategy, analytics, process improvement, and AI ... You will report directly to the Director of Commercial Card Strategy. How We Work As a Senior ...
Atlanta, GA · On-site
$33.65 - $37.98/hr
Accurately send authorizations and or charge credit cards held in the card vault for firm invoices ... Ability to process and screen data to verify any discrepancies with systems * Complete special ...
Atlanta, GA · On-site
$33.65 - $37.98/hr
Accurately send authorizations and or charge credit cards held in the card vault for firm invoices ... Ability to process and screen data to verify any discrepancies with systems * Complete special ...
Atlanta, GA · On-site
$70K - $79K/yr
Accurately send authorizations and or charge credit cards held in the card vault for firm invoices ... Ability to process and screen data to verify any discrepancies with systems * Complete special ...
Atlanta, GA · On-site
$70K - $79K/yr
Accurately send authorizations and or charge credit cards held in the card vault for firm invoices ... Ability to process and screen data to verify any discrepancies with systems * Complete special ...
... processing, and branch and ATM image capture. * Establish and implement strategic initiatives to ... Provide strategic direction for the card loyalty and rewards program, optimizing member engagement ...
... processing, and branch and ATM image capture. * Establish and implement strategic initiatives to ... Provide strategic direction for the card loyalty and rewards program, optimizing member engagement ...
Atlanta, GA · On-site
$62K - $84K/yr
Design, develop, and maintain instructional content focused on credit card products, policies, and processes * Create engaging learning materials using authoring tools (preference for Articulate ...
Atlanta, GA · On-site
$62K - $84K/yr
Design, develop, and maintain instructional content focused on credit card products, policies, and processes * Create engaging learning materials using authoring tools (preference for Articulate ...
Stone Mountain, GA · On-site
$16.25 - $21/hr
... processes. * Communicates effectively with both internal and external stakeholders regarding ... Clerk III, Purchasing Card
Stone Mountain, GA · On-site
$16.25 - $21/hr
... processes. * Communicates effectively with both internal and external stakeholders regarding ... Clerk III, Purchasing Card
Jonesboro, GA · On-site
He or she has previous experience handling money and operating point-of-sales (POS) and credit/debit card processing systems and can work a flexible schedule that includes days, nights, weekends, and ...
Jonesboro, GA · On-site
He or she has previous experience handling money and operating point-of-sales (POS) and credit/debit card processing systems and can work a flexible schedule that includes days, nights, weekends, and ...
Jonesboro, GA · On-site
He or she has previous experience handling money and operating point-of-sales (POS) and credit/debit card processing systems and can work a flexible schedule that includes days, nights, weekends, and ...
Jonesboro, GA · On-site
He or she has previous experience handling money and operating point-of-sales (POS) and credit/debit card processing systems and can work a flexible schedule that includes days, nights, weekends, and ...
He or she has previous experience handling money and operating point-of-sales (POS) and credit/debit card processing systems and can work a flexible schedule that includes days, nights, weekends, and ...
He or she has previous experience handling money and operating point-of-sales (POS) and credit/debit card processing systems and can work a flexible schedule that includes days, nights, weekends, and ...
| Aspect | Card Processor | Payment Technician |
|---|---|---|
| Credentials | Typically requires basic financial or technical certifications | Often requires technical certifications related to payment systems |
| Work Environment | Office-based, handling transaction processing and system management | Technical support, troubleshooting, and system maintenance |
| Industry Usage | Used by financial institutions, payment networks, and merchants | Employed by payment service providers and technical support teams |
| Search/Comparison Intent | Understanding transaction processing roles | Technical support and system maintenance roles |
The main difference is that a Card Processor manages the overall transaction processing systems for financial institutions and merchants, ensuring smooth payment operations. A Payment Technician, on the other hand, focuses on technical support, troubleshooting, and maintaining payment hardware and software systems. Both roles are essential in the payment industry but serve different functions within the payment ecosystem.
$16 - $20.50/hr
Other
Posted 11 days ago
Department: Card Services
Reports to: Supervisor, Manager
Supervises: None
Skill Levels: N/A
Position Purpose
The primary responsibility of this position is to support the credit union's Credit and Debit Card
portfolios, while incorporating ACU's Mission: To offer members financial products that fulfill
their needs, service that exceeds their expectations, and relationships that inspire their trust.
In addition, this position requires incorporating ACU's Values with each member interaction.
The Card Services Support position is responsible for assisting members with a high level of
commitment, and to ensure the team's success by helping members and each other create a consistent,
exceptional card payment experience. The individual will possess extensive knowledge of our card's
processes and procedures, and take the initiative to create consistency and efficiencies for the
member and/or team.
Essential Functions & Core Duties
• Assist members with inbound and outbound calls regarding their credit and debit cards.
• Proactively identify member's needs by attentively listening in order to ensure a seamless card
and member experience.
• Process account verifications, limit increases, travel requests, new card/account orders,
Scorecard Rewards, and Digital Wallets.
• Assist with credit and debit card transactional declines, and research.
• Maintain professionalism and provide next level service to members, the team, and all levels
within ACU.
• Ability and flexibility to adapt to constant changes to the payments space and systems
enhancements.
• Maintain up-to-date knowledge of ACU and departmental policies, procedures, and products.
• Assist with daily, weekly, and assigned back-office job functions.
• Participate in team meetings and/or huddles to support ACU's long-term Member Experience
Strategic initiative.
• Collaborate and communicate with Card Services' management regarding problems and issues that
arise for timely resolution.
• Other duties as assigned by Card Services Supervisor or Manager of Card Services.
Qualifications
• One-year minimum of Credit Union or financial industry experience.
• High school diploma or equivalent.
• Strong research and analytical skills.
• Exceptional oral and written communication abilities.
• Excellent organizational, time management, and member service skills.
• Strong knowledge of organizational and project management skills, financial processes and
procedures preferred.
• Intermediate or Advanced computer capabilities, including Word, Excel, and Outlook.
• Ability to work flexible hours and Saturdays as needed.
• Bi-Lingual in English/Spanish is ideal.
Performance Metrics
• Consistency and thoroughness assisting members.
• Ability to independently perform job functions and responsibilities with minimal oversight.
• Ability to proactively complete tasks, problem solve, identify and improve processes, and enhance
products and services.
• Participation and collaboration in team projects, department initiatives, and assisting with
implementing new technologies to improve the member and team experience.
This job description is not intended to provide an all-inclusive listing of related job activities.
Management may request the incumbent to perform other related activities in place of or in addition
to those representative activities noted in this job description.
Sourced by ZipRecruiter
Finance and insurance
201 - 500 Employees
Norcross, GA, US
1930
