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Car Rental Manager Jobs in Spokane, WA (NOW HIRING)

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Car Rental Manager information

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How much do car rental manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for car rental manager in Spokane, WA is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.36 per hour, depending on experience, location, and employer.

What is a car rental manager?

Car Rental Managers are professionals responsible for overseeing the daily operations of a car rental agency or branch. Their duties include managing staff, ensuring high levels of customer service, maintaining the rental fleet, and achieving sales targets. They also handle customer issues, coordinate vehicle maintenance, and implement company policies. Effective Car Rental Managers are organized, customer-focused, and skilled at problem-solving and leadership.

What are the key skills and qualifications needed to thrive as a car rental manager?

To thrive as a Car Rental Manager, you need expertise in customer service, sales management, and operations oversight, typically supported by a degree in business or hospitality management. Familiarity with rental management software, CRM systems, and point-of-sale tools is highly beneficial. Strong leadership, problem-solving, and interpersonal communication skills distinguish top performers in this role. These skills are crucial for ensuring smooth operations, maximizing revenue, and delivering exceptional customer experiences in a competitive market.

What are some common challenges a car rental manager faces, and how are they typically addressed?

Car Rental Managers often encounter challenges such as managing vehicle availability during peak seasons, handling customer complaints effectively, and maintaining fleet quality. To address these issues, they use reservation systems to optimize fleet usage, implement strong customer service protocols, and schedule regular vehicle maintenance. Additionally, they collaborate closely with their team and other departments, such as sales and maintenance, to ensure smooth operations and high customer satisfaction.

What is the difference between Car Rental Manager vs Car Rental Agent?

AspectCar Rental ManagerCar Rental Agent
Required CredentialsHigh school diploma; management experience; sometimes certifications in customer service or businessHigh school diploma; customer service skills; sometimes sales or hospitality experience
Work EnvironmentOffice setting, overseeing operations, managing staffFront desk, interacting with customers, processing rentals
Employer & Industry UsageRental agencies, fleet management companiesRental locations, car rental agencies
Common Search & ComparisonManagement roles, overseeing rental operationsCustomer service, rental processing

The main difference between a Car Rental Manager and a Car Rental Agent lies in their responsibilities and experience. The manager oversees operations, manages staff, and handles higher-level decisions, often requiring management experience and certifications. The agent primarily interacts with customers, processes rentals, and provides service at the rental counter. Both roles are essential in the car rental industry, but they differ in scope and level of responsibility.

How much do car rental managers make?

Car rental managers typically earn a median annual salary of around $45,000 to $60,000, depending on location, experience, and company size. They oversee daily operations, customer service, and fleet management, often requiring strong organizational and leadership skills.

What are the most commonly searched types of Car Rental jobs in Spokane, WA?

The most popular types of Car Rental jobs in Spokane, WA are:

What are popular job titles related to Car Rental Manager jobs in Spokane, WA?

For Car Rental Manager jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Car Rental Manager jobs in Spokane, WA look for?

The top searched job categories for Car Rental Manager jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Car Rental Manager jobs?

Cities near Spokane, WA with the most Car Rental Manager job openings:

Infographic showing various Car Rental Manager job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,035 per year, or $19.2 per hour.

$18.50 - $25.25/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Description
Tow truck drivers will be responsible for providing best-in-class towing service for RB Global. Drivers are responsible for the inbound and outbound towing of light duty vehicles - including motorcycles, travel trailers, and various other vehicles that can be fixed to a standard ball hitch - for a diversified customer base. The pickup and delivery of vehicles according to Due Dates for all work assigned through the RB Global Dispatch Team is essential. Drivers will provide status updates to customers and dispatchers, and will perform all communication, paperwork, condition reporting, and imaging required, including title verification, as necessary.

Qualifications
  • Minimum 1-year towing / transport experience
  • Must be attentive and drive with care.
  • Must possess route planning and efficiency skills.
  • Ability to deal with hazards and obstructions when presented.
  • Customer service skills.
  • General mechanical knowledge of trucks and automobiles.
  • Detail oriented.
  • Excellent written and oral communication skills.
  • Possess a valid Class D Drivers License with a clean driving record
  • Willingness to work 12-14hr shifts including weekend and holidays
  • Dispatch experience
  • outdoors year-round

Responsibilities
  • Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow.
  • Perform pre and post trip inspections to ensure towed vehciles are not damaged.
  • Safely tow customer vehicles.
  • Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
  • Collaberate with the IAA Dispatch Team and be a positive influence.
  • Provide excellent customer service.
  • Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
  • Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepencies with the IAA Dispatch Team.
  • Ensure all assigned tow jobs are completed on, or before, the due date.
  • Other duties as assigned per business needs.

Employer
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
 

Recruiting Organization
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

EEO Information
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.