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Capital One Remote Customer Service Jobs in Rochester, MI

Liveops

Remote Spanish Bilingual Customer Service

Troy, MI · Remote

$14.75 - $18.50/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating ... Patience and empathy * Ability to provide services pursuant to your contract independently ...

Liveops

Remote Spanish Bilingual Customer Service

Macomb, MI · Remote

$15 - $18.75/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating ... Patience and empathy * Ability to provide services pursuant to your contract independently ...

Liveops

Remote Spanish Bilingual Customer Service

Utica, MI · Remote

$14.25 - $17.75/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating ... Patience and empathy * Ability to provide services pursuant to your contract independently ...

Liveops

Remote Spanish Bilingual Customer Service

Detroit, MI · Remote

$15.25 - $19.25/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating ... Patience and empathy * Ability to provide services pursuant to your contract independently ...

Liveops

Remote Spanish Bilingual Customer Service

Livonia, MI · Remote

$14.50 - $18.25/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating ... Patience and empathy * Ability to provide services pursuant to your contract independently ...

Liveops

Remote Spanish Bilingual Customer Service

Warren, MI · Remote

$14.50 - $18.25/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating ... Patience and empathy * Ability to provide services pursuant to your contract independently ...

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All JobsCapital One Customer Service JobsCapital One Remote Customer Service JobsCapital One Remote Customer Service Jobs in Rochester, MI

Capital One Remote Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do capital one remote customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for capital one remote customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

How do I apply for a remote job at Capital One?

To apply for a remote customer service position at Capital One, visit the company's careers website and search for remote customer service roles. Submit an online application, ensuring your resume highlights relevant communication and problem-solving skills, and complete any required assessments or interviews as part of the process.

What is the difference between Capital One Remote Customer Service vs Capital One Remote Banking Associate?

AspectCapital One Remote Customer ServiceCapital One Remote Banking Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; banking or financial experience preferred
Work EnvironmentRemote, customer support calls and chatsRemote, handling banking transactions and customer inquiries
Employer & Industry UsageBoth roles are employed by Capital One in the banking and financial services industry

While both roles are remote positions within Capital One, the Customer Service role focuses on assisting customers with general inquiries and support, whereas the Banking Associate handles banking transactions and more specialized financial services. Understanding these differences can help candidates choose the position that best fits their skills and career goals.

What are the key skills and qualifications needed to thrive as a Capital One remote customer service representative?

To thrive as a Capital One Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure phone systems, and online chat platforms is often required. Exceptional active listening, patience, and adaptability help you stand out when addressing diverse customer needs remotely. These skills and qualities ensure efficient issue resolution, customer satisfaction, and a positive brand image in a virtual environment.

How does Capital One support remote customer service associates in staying connected and collaborative with their team?

At Capital One, remote customer service associates are supported through a variety of digital tools and regular virtual meetings to foster collaboration and team cohesion. Associates typically participate in daily or weekly check-ins with supervisors, team huddles, and peer-to-peer messaging platforms to share updates and best practices. There are also ongoing training sessions and access to resources that help team members stay informed and engaged. This structure enables associates to effectively communicate, solve problems together, and maintain a strong connection to their team, even while working from home.

What is a Capital One remote customer service representative?

Capital One Remote Customer Service jobs are positions where employees assist customers with their banking needs, account information, and problem resolution while working from home. These roles typically involve answering phone calls, responding to emails or chats, and providing support for various Capital One products and services. Remote customer service representatives are trained to handle customer inquiries, troubleshoot issues, and deliver a positive customer experience, all while utilizing secure technology from their home office.
What are popular job titles related to Capital One Remote Customer Service jobs in Rochester, MI? For Capital One Remote Customer Service jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Capital One Remote Customer Service jobs in Rochester, MI look for? The top searched job categories for Capital One Remote Customer Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Capital One Remote Customer Service jobs? Cities near Rochester, MI with the most Capital One Remote Customer Service job openings:
Capital One Remote Customer Service jobs near you

Remote Spanish Bilingual Customer Service

Liveops

Rochester, MI • Remote

$14.25 - $18/hr

Contractor

Re-posted 28 days ago

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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