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Capital One Fraud Investigator Jobs (NOW HIRING)

Texascapitalbank

Senior Fraud Investigator

Dallas, TX · On-site

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise ... Certification must be obtained within 1 year of hire date. * Strong knowledge of the laws ...

Koalafi

Fraud Investigator

Richmond, VA · On-site

$61K - $74K/yr

As a Fraud Investigator, you will monitor and research risk signals for both customers and ... Associates near one of our office locations may work in-office, hybrid, or remotely. Remote ...

Koalafi

Fraud Investigator

Richmond, VA · On-site

$61K - $74K/yr

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why ... As a Fraud Investigator, you will monitor and research risk signals for both customers and ...

Koalafi

Fraud Investigator

Richmond, VA · On-site

$61K - $74K/yr

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why ... As a Fraud Investigator, you will monitor and research risk signals for both customers and ...

EagleBank

Fraud Investigator

Silver Spring, MD · Hybrid

$69K - $108K/yr

We celebrate diversity and intentionally seek out opportunities to learn from one another ... Responsibilities The Fraud Investigator develops and conducts fraud investigations, monitors and ...

EagleBank

Fraud Investigator

Silver Spring, MD · On-site

$69K - $108K/yr

We celebrate diversity and intentionally seek out opportunities to learn from one another ... Responsibilities The Fraud Investigator develops and conducts fraud investigations, monitors and ...

Koalafi

Fraud Investigator

Arlington, VA · On-site

$61K - $74K/yr

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why ... As a Fraud Investigator, you will monitor and research risk signals for both customers and ...

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Capital One Fraud Investigator information

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How much do capital one fraud investigator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for capital one fraud investigator in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

What is a Capital One fraud investigator?

A Capital One Fraud Investigator is responsible for detecting, analyzing, and preventing fraudulent activities involving customer accounts. They review transactions, investigate suspicious activities, and work with internal teams and law enforcement to mitigate financial risks. The role requires strong analytical skills, attention to detail, and knowledge of fraud prevention strategies. Investigators may also communicate with customers to verify account activity and provide fraud education. This position helps protect both Capital One and its customers from financial loss.

What skills and qualifications are needed to be a Capital One fraud investigator?

To thrive as a Capital One Fraud Investigator, you need a strong analytical mindset, attention to detail, and a background in finance, criminology, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like CFE (Certified Fraud Examiner) are highly valuable. Excellent communication, teamwork, and problem-solving skills help you efficiently resolve cases and collaborate with internal teams. These skills are essential to accurately detect fraudulent activity, minimize risk, and maintain trust with customers and stakeholders.

What challenges do Capital One fraud investigators face?

Capital One Fraud Investigators often face challenges such as rapidly evolving fraud tactics, handling a high volume of suspicious cases, and staying updated on regulatory requirements. The work may involve prioritizing cases based on level of risk, conducting in-depth investigations, and balancing thoroughness with efficiency to protect customers' financial assets. Collaboration with other departments such as customer service, legal, and risk teams is frequent and essential. Investigators must adapt quickly to new fraud patterns and continuously refine their investigative techniques to stay ahead in a dynamic environment.

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Capital One Fraud Investigator jobs near you
Infographic showing various Capital One Fraud Investigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $64,132 per year, or $30.8 per hour.

Senior Fraud Investigator

Richardson, TX • On-site

Texas Capital Bank
Commercial Banking • 1 - 5K employees
Learn more about Texas Capital Bankexternal

Full-time

Medical, Life, Retirement, PTO

Re-posted 12 hours ago

Job description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow.
While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).
Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.
The Sr. Fraud Investigator is responsible for executing investigations of suspicious and/or criminal activity perpetuated against Texas Capital Bank, its customers, and employees, and to identify relationships, and processes that pose a fraud risk. This role performs complex research and analysis of various reports in the course of the investigations and special department projects. Additionally, the Sr. Fraud Investigator will aid in asset recovery for the bank and its clients.
The Sr. Fraud Investigator is also responsible for providing support and guidance to the Bank's fraud risk management efforts; serve as an advisor to Senior Management; assist regulatory agencies, law enforcement and/or auditor inquiries; review and write related policies and procedures; make recommendations to senior management when and where appropriate. The Sr. Fraud Investigator will advise the Bank's Fraud Risk Management and Investigations Manager, Senior Management and Bank personnel of emerging fraud issues, and consults with other employees and departments to establish controls and mitigate risk to the Bank.
The Sr. Fraud Investigator is also responsible for filing Suspicious Activity Reports (SAR) as required by BSA/AML regulatory requirements.
Responsibilities:
  • Research, investigate, and document cases involving internal and external fraud
  • Prepare thorough and high-quality investigative reports and summaries
  • Ensure efficient investigation, documentation, and review of cases assigned to, or developed by Enterprise Fraud Management
  • Handles all necessary documentation and required research.
  • Conduct routine interviews with suspects and witnesses.
  • Completes a SAR when applicable. The Sr. Fraud Analyst is directly responsible for the evaluation and decision to file suspicious activity reports on cases assigned to them.
  • Identify and analyze points of compromise
  • Ensure timely and efficient reporting of cases requiring filing with government
  • Comply with requests for information or documents from legal requests
  • Identify and recommend modifications to internal controls or procedures to enhance the fraud program
  • Collaborate with other departments of the bank, ensuring the FRMI team is well-represented and that there is a strong partnership.
  • Maintain a well-informed and all-inclusive knowledge of current fraud schemes and behaviors, issues, criminal typologies, industry best practices, regulations, and developing trends
  • Flexible to perform other functions as requested by management
  • Conduct special investigations including those relating to suspicious and/or criminal activity perpetuated against Texas Capital Bank customers and/or employees
  • Train employees and disseminate intelligence as applicable
  • If called upon, provide expert testimony in legal proceedings
  • Liaison with Law Enforcement
  • Leverage sound decision making and problem-solving in pressure situations
  • Perform other functions or duties as assigned

Qualifications:
  • 5 years' bank fraud investigations experience. Work related experience should consist of in-depth background conducting bank fraud investigations of all types (i.e., kite schemes, elder fraud, BEC, wire fraud, ACH fraud, counterfeit checks, forgeries, etc.), banking operations, government regulations, proven usage and knowledge of UCC codes and industry defenses to adverse claims and compliance/operational support.
  • OR a minimum of 5 years' experience in criminal financial crimes investigations, such as conducting bank fraud investigations of all types (i.e., kite schemes, elder fraud, BEC, wire fraud, ACH fraud, counterfeit checks, forgeries, etc.).
  • 5 years' investigations experience in conducting interviews and obtaining statements and confessions.
  • 5 years' experience in documenting and preparing Suspicious Activity Reports (SARs) in accordance with applicable regulatory requirements or acceptable Law Enforcement report substitute
  • CFE, CAFP, or CFCI certification preferred. This position generally has expertise in more than one specific technique or investigative process. Certification must be obtained within 1 year of hire date.
  • Strong knowledge of the laws applicable to the Bank Secrecy Act, White Collar Crime and Suspicious Activity Reporting requirements
  • Must be a self-starter and able to work independently
  • Able to work in a highly regulated area where confidentiality is a requirement and work varied hours as each assignment requires
  • Capable of working in a team environment on multifaceted confidential cases
  • Crisis management experience preferred
  • Established contacts within Federal, State and local law enforcement agencies, as well as established contacts within banking/business fraud investigations
  • Ability to make appropriate judgments and decisions with limited guidance.
  • Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals and to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
  • Excellent interpersonal, presentation and public speaking skills, both practiced and impromptu.
  • Proven ability to effectively communicate with management and employees at all levels, influencing decision and selling ideas.
  • Strong interpersonal and relationship building skills.
  • Proficient in Microsoft Word, Excel and PowerPoint.

PHYSICAL DEMANDS & WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to withstand moderate physical activity throughout the workday (standing, walking, reaching)
  • Ability to sit for extended periods of time
  • Ability to lift or move up to 25 pounds on occasion
  • Ability to maintain attention and concentration for extended periods of time
  • Ability to work overtime when required to meet deadlines

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.
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About Texas Capital Bank

Sourced by ZipRecruiter

Texas Capital Bank is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people's success -- today and tomorrow.

Industry

Commercial banking

Company size

1,001 - 5,000 Employees

Headquarters location

Dallas, TX, US

Year founded

1998

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