Capability Owner Jobs (NOW HIRING)

The Annuitization Product Capability Owner will be responsible for supporting the management of the end-to-end suite of services and products that comprise TIAA's Annuitization platform and Lifetime Income offers. Under limited supervision, the role combines product capability ownership with data analysis to define and support the building of desirable, feasible, viable, and sustainable business solutions, adoption strategy, and roadmap that meet internal and external customer needs.

Key Responsibilities and Duties

• Collaborates with Enterprise-wide Business Owners and partner teams including Advice, Marketing, Legal, Risk, Compliance, Client Experience, Product Management, and Technology to deliver product solutions on the Annuitization platform.
• Supports roadmap development and delivery by ensuring alignment with Enterprise strategy and strategic initiative prioritization and manages progress toward planned outcomes.
• Partners with Product Management and Regulatory teams contribute to impact assessments and solution design on new or enhanced product initiatives and regulatory changes.
• Prepares executive-facing materials including PowerPoint presentations, business reviews, and strategic summaries to communicate platform priorities, progress, and recommendations to senior leadership.
• Conducts research and discovery on stakeholder process improvement opportunities, Voice of Customer feedback, and complaint and remediation trends to develop insights that inform solution strategy.
• Performs data analysis using SQL, Snowflake, and Tableau to support product decisions, monitor platform performance, and surface trends that drive strategic and operational insights.
• Develops and maintains Tableau dashboards and reports that provide ongoing visibility into key platforms and business metrics for stakeholders across the organization.
• Ensures product completeness including mitigation of risk through controls design and implementation, Enterprise-wide stakeholder review and acceptance, adoption readiness, and delivery of business value.
• Defines and prioritizes Epics and capabilities; aligns the product solution roadmap with the Enterprise portfolio roadmap; and manages requirements through collaboration with Solution Architects, resulting in internal and external product delivery.
• Acts as a subject matter expert on Annuitization platform capabilities and end-to-end processes, supporting partners across the organization with clarity on how solutions work and how changes create downstream impact.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Career Level
7IC

Required Skills:

• 3+ years of experience in business management, operations, or a related cross-functional role with demonstrated analytical experience.

• Demonstrated ability to write and troubleshoot SQL queries to extract and analyze data from large datasets

• Experience working with Snowflake or a comparable cloud-based data platform

• Experience with Tableau or a comparable data visualization tool for dashboard development and reporting

• PowerPoint and storytelling skills with a demonstrated ability to prepare clear, polished materials for executive audiences

• Ability to manage multiple workstreams simultaneously in a matrixed organization with cross-functional stakeholders

Preferred Skills:

• Experience with annuities, lifetime income products, or insurance-based financial solutions

• Familiarity with Agile delivery frameworks and experience contributing to Epic and capability definition

• Experience conducting Voice of Customer analysis or leveraging complaints and remediation data to inform product strategy

• Demonstrated ability to perform root cause analysis and develop data-driven recommendations

• Experience partnering with Legal, Risk, or Compliance teams on product or regulatory initiatives

• Working knowledge of data governance principles and data quality best practices

• Exposure to enterprise portfolio management tools and roadmap planning processes

Related SkillsAccountability, Agile Methodology, Business Acumen, Business Process Improvement, Business Requirements, Channel Management, Commercial Mindset, Communication, Consultative Communication, Creative Thinking, Customer Insights, Data Analysis, Design Thinking Approach, Due Diligence, Financial Acumen, Go-To-Market, Influence, Innovation, Negotiation, Organizational Savviness

Anticipated Posting End Date:

2026-09-07Base Pay Range: $85,000/yr - $119,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today were a market-leading retirement company fueled by world-class asset management. But were not just another legacy financial services firm. Were fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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TIAA maintains a drug-free and smoke/free workplace.

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