Capability Manager Jobs in Duluth, MN (NOW HIRING)

At maurices, we're all about feel-good fashion for real life. We're committed to our service with style promise and to offering affordable fashion that takes women from workday to weekend-and all of life's adventures in between. With inclusive sizing from 0-24, maurices is known for versatile styles across key categories like denim, dresses, tops, and more. We've been doing this since 1931, and today you'll find us in over 800 communities across North America and online at maurices.com. At maurices, it's more than clothes - it's where fun, friendship and fashion come together! We believe in putting People First - and that starts with you. We're a collaborative team that leads with kindness, values authenticity, stays curious, and moves with agility. We work smart, have fun, and support one another in a generously flexible environment that empowers you to thrive both personally and professionally. We're headquartered in the heart of Duluth, Minnesota overlooking the beautiful shores of Lake Superior. Our original hometown offers the perfect blend of natural beauty, four-season adventure, and a vibrant college town atmosphere.

Role Purpose:

The IT Manager, IAM & Security is responsible for leading the organization's identity and access management strategy and operations while actively contributing to the broader security program. This role ensures effective governance of user access, strong authentication and authorization practices, and the continuous maturity of identity services across the enterprise. In parallel, the role operates as a hands-on security practitioner, supporting security monitoring, incident response, and control improvements. This position reports to the Director of Security Risk and Compliance and works closely in partnership on security priorities and initiatives, while collaborating with IT, business stakeholders, and external providers to deliver secure, scalable, and compliant solutions that protect organizational assets and enable business operations.

Key Responsibilities:

Identity & Access Management (IAM)

• Lead the overall strategy, governance, and continuous improvement of the organization's identity and access management capabilities.
• Oversee user lifecycle management processes, ensuring timely and accurate provisioning, access changes, and deprovisioning aligned with business roles and organizational needs.
• Manage directory services and identity platforms to ensure reliable authentication, authorization, and identity data integrity across enterprise applications and environments.
• Drive adoption and expansion of single sign-on (SSO) and federated identity services to improve user experience and strengthen access security.
• Establish and enforce role-based access controls (RBAC) and least-privilege principles across systems, including oversight of privileged access management practices.
• Implement and govern periodic access reviews, certifications, and audit processes to ensure compliance and reduce excessive or inappropriate access.
• Define, document, and maintain IAM processes, policies, and standards, ensuring consistency, scalability, and audit readiness.
• Collaborate with business, HR, and IT stakeholders to align identity services with workforce changes, application onboarding, and digital transformation initiatives.
• Develop and track IAM performance metrics, service levels, and operational health indicators to drive transparency and continuous improvement.
• Support identity integration initiatives across cloud and on-premises platforms, ensuring secure and seamless access experiences.

Security Operations

• Serve as an active, contributing member of the Security team - not an advisory role. Participate in security reviews, policy discussions, incident response, and remediation.
• Own and manage assigned security tools or platforms, including ongoing tuning, alert triage, and continuous improvement of detection capabilities.
• Investigate and respond to security events and incidents, particularly those involving identity, access misuse, or unauthorized activities.
• Support data protection initiatives by enforcing and refining policies related to data access, usage, and exfiltration prevention.
• Participate in security assessments for new technologies, applications, and third-party vendors to ensure alignment with security standards and risk tolerance.
• Support audit and compliance activities, including evidence collection, control validation, and remediation of findings (e.g., PCI, SOX, or similar frameworks).
• Collaborate with managed security partners and internal teams to enhance detection, response, and overall security posture.

People & Program Leadership

• Lead, develop, and mentor team members and/or partner resources supporting identity and security functions, fostering a culture of accountability, continuous learning, and operational excellence.
• Provide direction and oversight for IAM and security initiatives, ensuring alignment with organizational priorities and business objectives
• Collaborate cross-functionally with stakeholders across HR, application teams, infrastructure, and security to promote adoption of standards and consistent practices
• Contribute to strategic planning, roadmap development, and prioritization of identity and security capabilities, ensuring scalability and long-term sustainability.
• Represent identity and security interests in architecture discussions, project planning efforts, and enterprise initiatives to ensure appropriate controls and design considerations are embedded early

Education/Skills and Experience Requirements:

Required

• Bachelor's degree in Information Technology, Computer Science, Information Security, or equivalent experience.
• 5+ years in identity and access management, with 3+ years in a management or technical lead role.
• Hands-on experience owning and administering an enterprise IGA platform (Saviynt, SailPoint, or equivalent).
• Demonstrated experience with Active Directory, Entra ID / Azure AD, and SSO protocols (SAML 2.0, OIDC, OAuth 2.0).
• Hands-on experience in security monitoring, threat detection, and incident response, with a focus on identity-related risks such as compromised accounts, privilege misuse, and unauthorized access.
• Experience working with enterprise security tools and platforms, including configuration, tuning, and ongoing optimization of detection and prevention capabilities across identity, endpoint, network, or cloud security domains.
• Experience with ServiceNow or equivalent ITSM for access request and incident management.
• Strong communication skills; ability to translate technical IAM and security concepts for non-technical stakeholders and leadership.
• Demonstrated ability to lead cross-functional projects and manage vendor relationships independently.

Preferred

• Experience in retail or multi-site enterprise environments.
• Relevant certifications: SC-300 (Microsoft Identity & Access Administrator), CISSP, CISM, or equivalent.
• Familiarity with Workday HR data integration
• Experience with Saviynt-IGA
• Experience with Azure cloud services
• Knowledge of regulatory frameworks relevant to retail: PCI-DSS, SOX access controls, or similar.

Pay Range:

This position is eligible for an annual incentive compensation based on company performance.

How We Work: Our Smart Work program pairs the best of inperson collaboration with the flexibility to work remotely, guided by business needs and the nature of each role. Corporate associates work at least three days a week in our offices, with teams setting core days to brainstorm, build relationships, and move work forward. The goal is simple: help you do your best work, stay connected to your team, and maintain healthy worklife balance.

What We Offer: We offer a comprehensive and competitive benefits package designed to support your health, financial security, and work-life balance. Full-time associates are eligible for a suite of benefits. Choice of three medical plans, including a PPO plan or High-Deductible plans. High-Deductible plans offer the option of a Health Savings Account, with employer contribution.

Additional benefits include Dental, and Vision coverage, Flexible Spending Accounts (Healthcare and Dependent Care), Accident, Critical Illness, and Hospital Indemnity coverage, Voluntary Life, Spouse, and Child Life Insurance, and Long-Term Disability coverage. maurices provides, at no cost to our associates, Basic Life Insurance and Short-Term Disability coverage, access to our Wellbeing platform with Personify Health, and an Employee Assistance Program available for associates and their families. After 6 months of employment, you may be eligible for our 401(k), which offers an immediately vested Safe Harbor matching contribution. maurices supports continued education with our Tuition Assistance program, available after 1 year of employment.

Associates also have access to PTO benefits, including vacation (with accrual or flexible options based on role), annual sick time awards, holiday pay, and two weeks of New Parent Leave for birth, adoption, or foster placement. We offer continuous opportunities for learning, connection building through Associate Resource Groups and for our Duluth based associates, free access to a state-of-the-art onsite Fitness Facility.

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all personnel actions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under federal, state, or local law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.