The Director, Global CAPA Management serves as the Innovative Medicine (IM) Process Lead for NC/CAPA in support of the Global Process Owner (GPO), providing enterprise-wide leadership for the global ...
The Director, Global CAPA Management serves as the Innovative Medicine (IM) Process Lead for NC/CAPA in support of the Global Process Owner (GPO), providing enterprise-wide leadership for the global ...
The Director, Global CAPA Management serves as the Innovative Medicine (IM) Process Lead for NC/CAPA in support of the Global Process Owner (GPO), providing enterprise-wide leadership for the global ...
The Director, Global CAPA Management serves as the Innovative Medicine (IM) Process Lead for NC/CAPA in support of the Global Process Owner (GPO), providing enterprise-wide leadership for the global ...
Senior Quality Engineer, CAPA (Wayne, NJ)
Wayne, NJ · Hybrid
$115K/yr
Job Responsibilities and Essential Duties CAPA Management: * Support the initiation and assignment of CAPAs as required. * Support/ guide CAPA Owners to ensure proper CAPA investigation, action ...
Senior Quality Engineer, CAPA (Wayne, NJ)
Wayne, NJ · Hybrid
$115K/yr
Job Responsibilities and Essential Duties CAPA Management: * Support the initiation and assignment of CAPAs as required. * Support/ guide CAPA Owners to ensure proper CAPA investigation, action ...
Senior Quality Engineer, CAPA (Wayne, NJ)
Wayne, NJ · On-site
$115K/yr
Job Responsibilities and Essential Duties CAPA Management: * Support the initiation and assignment of CAPAs as required. * Support/ guide CAPA Owners to ensure proper CAPA investigation, action ...
Senior Quality Engineer, CAPA (Wayne, NJ)
Wayne, NJ · On-site
$115K/yr
Job Responsibilities and Essential Duties CAPA Management: * Support the initiation and assignment of CAPAs as required. * Support/ guide CAPA Owners to ensure proper CAPA investigation, action ...
... the CAPA Management Process for the respective CSPV functional areas. Responsibilities Facilitate the implementation of the quality strategy in close alignment with the CSPV business strategy.
... the CAPA Management Process for the respective CSPV functional areas. Responsibilities Facilitate the implementation of the quality strategy in close alignment with the CSPV business strategy.
... the CAPA Management Process for the respective CSPV functional areas. Responsibilities Facilitate the implementation of the quality strategy in close alignment with the CSPV business strategy.
... the CAPA Management Process for the respective CSPV functional areas. Responsibilities Facilitate the implementation of the quality strategy in close alignment with the CSPV business strategy.
QUALITY MANAGER
Allentown, PA · On-site
Drive continuous improvement initiatives utilizing root cause analysis, CAPA processes, Statistical ... Manage departmental budgets, quality-related expenditures, and initiatives focused on reducing ...
Quick apply
QUALITY MANAGER
Allentown, PA · On-site
Drive continuous improvement initiatives utilizing root cause analysis, CAPA processes, Statistical ... Manage departmental budgets, quality-related expenditures, and initiatives focused on reducing ...
QUALITY MANAGER
Allentown, PA · On-site
Drive continuous improvement initiatives utilizing root cause analysis, CAPA processes, Statistical ... Manage departmental budgets, quality-related expenditures, and initiatives focused on reducing ...
QUALITY MANAGER
Allentown, PA · On-site
Drive continuous improvement initiatives utilizing root cause analysis, CAPA processes, Statistical ... Manage departmental budgets, quality-related expenditures, and initiatives focused on reducing ...
Drive continuous improvement initiatives utilizing root cause analysis, CAPA processes, Statistical ... Manage departmental budgets, quality-related expenditures, and initiatives focused on reducing ...
Drive continuous improvement initiatives utilizing root cause analysis, CAPA processes, Statistical ... Manage departmental budgets, quality-related expenditures, and initiatives focused on reducing ...
Hands-on knowledge of Deviation and CAPA Management * Leading and managing testing and validation activities in synchronization with project scope, schedule, and objective * Must possess formal ...
Hands-on knowledge of Deviation and CAPA Management * Leading and managing testing and validation activities in synchronization with project scope, schedule, and objective * Must possess formal ...
Hands-on knowledge of Deviation and CAPA Management * Leading and managing testing and validation activities in synchronization with project scope, schedule, and objective * Must possess formal ...
Hands-on knowledge of Deviation and CAPA Management * Leading and managing testing and validation activities in synchronization with project scope, schedule, and objective * Must possess formal ...
System Test and Validation Lead
New York, NY · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
New York, NY · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
Morristown, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
Morristown, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
Jersey City, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
Jersey City, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
Princeton, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
Princeton, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
QA Product Manager (Sterile Products)
Florham Park, NJ · Remote
$45 - $59/hr
Strong background in batch record review, CAPA management, and sterility assurance. * Direct experience with third-party (CMO) oversight. * Able to operate independently with minimal supervision.
Quick apply
QA Product Manager (Sterile Products)
Florham Park, NJ · Remote
$45 - $59/hr
Strong background in batch record review, CAPA management, and sterility assurance. * Direct experience with third-party (CMO) oversight. * Able to operate independently with minimal supervision.
System Test and Validation Lead
Jersey City, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
Jersey City, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
Princeton, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
Princeton, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
QA Product Manager (Sterile Products)
Florham Park, NJ · Remote
$45 - $59/hr
Strong background in batch record review, CAPA management, and sterility assurance. * Direct experience with third-party (CMO) oversight. * Able to operate independently with minimal supervision.
Quick apply
QA Product Manager (Sterile Products)
Florham Park, NJ · Remote
$45 - $59/hr
Strong background in batch record review, CAPA management, and sterility assurance. * Direct experience with third-party (CMO) oversight. * Able to operate independently with minimal supervision.
System Test and Validation Lead
Morristown, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
System Test and Validation Lead
Morristown, NJ · On-site +1
This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address ...
Capa Manager information
What is the role of a Capa specialist?
What does a CAPA Manager do?
A CAPA (Corrective and Preventive Action) Manager is responsible for overseeing an organization's CAPA process to ensure compliance with quality and regulatory requirements. They investigate quality issues, identify root causes, and implement corrective and preventive measures to prevent recurrence. CAPA Managers work closely with cross-functional teams to improve processes, maintain regulatory compliance, and enhance overall product or service quality.
What is a capa coordinator?
What is the highest paying manager position?
What are some common challenges a CAPA Manager faces, and how are they typically addressed?
One common challenge CAPA Managers face is ensuring timely and thorough investigations into quality issues while coordinating input from multiple departments. Balancing the need for fast resolution with the rigor required for regulatory compliance can be demanding, especially in highly regulated industries like pharmaceuticals or medical devices. Successful CAPA Managers often address these challenges through clear process documentation, effective project management, and fostering strong collaboration among stakeholders. By leveraging root cause analysis tools and maintaining open communication, they help create a continuous improvement culture that benefits both the organization and its customers.
What are the key skills and qualifications needed to thrive in the Capa Manager position, and why are they important?
To thrive as a CAPA Manager (Corrective and Preventive Action Manager), you typically need a background in quality assurance, strong analytical and problem-solving abilities, and experience with regulatory compliance, often supported by a degree in a science or engineering field. Familiarity with quality management systems (QMS), risk management tools, root cause analysis methodologies (such as 5 Whys or Fishbone diagrams), and industry certifications like Six Sigma or ISO 9001 are highly valued. Outstanding candidates demonstrate excellent communication, leadership, and organizational skills to effectively drive cross-functional teams and ensure timely resolution of quality issues. These skills are crucial for identifying, addressing, and preventing compliance gaps or product issues, thereby maintaining high standards and avoiding costly regulatory penalties.
What does a capa manager do?

Full-time
Retirement, PTO
Posted 5 days ago
Johnson & Johnson rating
8.2
Based on 111 frontline employees who took The Breakroom Quiz
31st of 86 rated pharmaceutical
Job description
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
QualityJob Sub Function:
Quality SystemsJob Category:
People LeaderAll Job Posting Locations:
Horsham, Pennsylvania, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of AmericaJob Description:
We are searching for the best talent for Director, Global CAPA Management to join our Quality organization located in Raritan, NJ; Titusville, NJ; or Horsham, PA.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
Belgium and Ireland - Requisition Number: R-090784
Switzerland - Requisition Number: R-090785
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
Position Summary
- The Director, Global CAPA Management serves as the Innovative Medicine (IM) Process Lead for NC/CAPA in support of the Global Process Owner (GPO), providing enterprise-wide leadership for the global NC/CAPA quality system. This role is responsible for maintaining, improving, and implementing standardized processes, governance, metrics, and oversight mechanisms that enable effective identification, mitigation, and prevention of quality and compliance issues across IM. The Director works with the GPO to translate strategy into action plans and partners closely with senior leaders and cross-functional stakeholders to strengthen inspection readiness, quality culture, operational excellence, and sustained compliance.
- This leader oversees a global team of quality professionals and drives continuous improvement of NC/CAPA procedures, tools, and system capabilities, including the translation of evolving business and regulatory requirements into clear process and user requirements for digital platforms. The Director ensures robust process health assessment, issue trending, risk identification, and governance review, while enabling alignment across regions and functions. Through strategic leadership, stakeholder engagement, and change management, this role advances a consistent, data-driven, and effective NC/CAPA framework that supports the IM quality management system.
Key Responsibilities
- Process Management & Continuous Improvement
- Support the Global Process Owner in operating, maintaining, improving, and remediating the NC/CAPA quality system framework. Manage and maintain global procedural documents, tools, and resources in support of the process.
- Drive continuous improvement and remediation activities to ensure NC/CAPA processes remain aligned with business needs and evolving quality/compliance requirements. Lead projects or support strategic initiatives representing the requirements for the NC/CAPA process.
- Drive implementation of one quality system. Support process Users with adequate training, information, tools and process improvements to enable optimized execution.
- Strategy, Governance & Oversight
- Establish and manage governance mechanisms, including CAPA Review Board processes, to ensure the health of the quality system NC/CAPA process enabling consistency and transparency into overall process effectiveness and compliance.
- Lead independent monitoring of IM NC/CAPA process to identify trends and risks at an IM organizational level.
- Monitor regulatory expectations and define business/user requirements for systems, tools, and reporting capabilities used to execute and oversee NC/CAPA processes.
- Partner with IM functions and senior stakeholders across Regulatory Compliance, R&D Quality, Supply Chain, External Supplier Quality, and Commercial Quality to ensure appropriate oversight, engagement, and awareness of compliance health.
- Support external and internal audit and inspection responses related to the NC/CAPA process in partnership with the Global Process Owner.
- Provide strategic leadership and coaching to direct reports to strengthen capability, ensure alignment with standards, and promote leading NC/CAPA practices.
Qualifications
- Education/Experience:
- A minimum of a Bachelor's degree is required.
- At least 15 years of related experience in the pharmaceutical/medical device regulated industry is required, and a minimum of 8 years of people management experience required.
- Knowledge, skills:
- Must be able to effectively work in a highly matrixed organization, working across a global organization to drive alignment
- High degree of interdependent partnering, influencing, and team work required.
- Expert level of understanding of industry expectations for nonconformance, root cause analysis, corrective and preventive actions (end-to-end CAPA process) required.
- Consistent track record of collaboration, including the ability to work with global, cross-functional teams, and across complex matrixed organizations.Strong negotiation and interpersonal skills to achieve and maintain alignment with stakeholder partners, required.
- Exceptional communications skills required verbally and in writing (including ability to translate complex concepts into clear communications, ability to create executive messaging necessary for presenting to senior executives, and ability to effectively listen and respond to inputs from broad base of stakeholders at all organizational levels).
- Experience leading complex projects required.
- Operates in a highly self-directed manner with minimal guidance to deliver strategic objectives. Uses appropriate project management tools to manage and track activities.
- Ability to manage multiple projects and priorities to remain effective and focused on business critical objectives required.
- Process Excellence and Project Management training/certification preferred. Project Management experience, leading initiatives and teams, is required.
If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers .Internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
Required Skills:
Preferred Skills:
Business Savvy, Collaboration, Compliance Management, Consulting, Corrective and Preventive Action (CAPA), Data Quality, Developing Others, Incident Management, Inclusive Leadership, Leadership, Operations Management, Performance Measurement, Quality Control (QC), Quality Management Systems (QMS), Quality Services, Quality Standards, Risk Management, System Integration, Systems Analysis, Tactical PlanningThe anticipated base pay range for this position is :
$150,000.00 - $258,750.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits
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