Cap Services Jobs in Appleton, WI (NOW HIRING)

About Us
From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation's leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.
Job Summary
The receptionist position will be responsible for answering all incoming calls, directing calls to appropriate associates and greeting visitors and supporting badge requests to include paperwork and printing/assembling badges. This position will also assist HR and other Account Teammates with administrative duties, including developing PowerPoint presentations and tracking KPI metrics. Maintain a clean and neat appearance of the lobby and coordinate work requests including entering them into the Corrigo and communicating to the EMCOR Maintenance Team or Vendor to resolve. The receptionist may also be required to conduct safety and operational inspections and audits, escort vendors, support shipping and receiving, manage breakrooms to include ordering and restocking with snacks, paper products, food, etc. The receptionist will also support the account team to track, report and train EMCOR teammates and Vendors on various platforms, this could include ISNet, Interplay, KPA Flex, Corrigo, iValua, etc. The receptionist will support EMCOR account team with vendor scorecards and participate in vendor QBR's and support Customer and/or account team with catering events and any other duties identified by the EMCOR Account Leadership.
Essential Duties & Responsibilities
Handle incoming Calls, greet visitors, support badge requests and ensure the lobby areas have a clean/neat appearance.
Support EMCOR Account Team with administrative tasks/duties, including building presentations, tracking metrics, organizing and maintaining SharePoint files and any other code required documentation.
Coordinate Work requests with EMCOR Maintenance Team and/or Vendors to ensure completion. This includes working within EMCOR Via (EMCOR technology platform to include Corrigo)
Conduct Audits, escort vendors, manage breakrooms, support shipping and receiving duties and tasks.
Provide operational training on various EMCOR technology platforms.
Manage conference room requests and help resolve any issues.
Any other duties assigned my management, with potential overnight travel.
Qualifications
Education (HS Diploma, Under/Graduate Degree, etc.)
HS Diploma or GED
Business Experience (prior years' work/related experience)
2-3 years of proven experience providing excellent customer service in receptionist role
Licenses/Certifications
N/A
Computer Skills
MS Office Suite (including but not limited to PowerPoint, Excel and Word) and Outlook
Experience with a Computer Maintenance Management System (CMMS) a plus.
Language Skills
English; written and spoken for interface with client personnel
Written and Oral Communication Skills
Excellent written and verbal communication skills. Demonstrated customer services skills. Strong organizational and multitasking skills. Positive, energetic, and possess a professional personal presentation.
Physical Demands
Frequent office deskwork, requiring sitting, using phone, and computer. Regularly requires extensive walking when performing site audits and physical building checks. Occasionally it requires climbing, stooping, kneeling, crouching, steps, ladders and lifting 50 pounds.
Work Environment
Potential Mix of office and manufacturing environment with varying levels of noise. Can be loud, with extreme hot/cold temperatures, dust, oil, and debris. Occasionally requires presence on construction projects. The following safety equipment may be required: steel toe shoes, hearing protection, hardhat or bump cap and eye protection. Potential overnight travel required.
Benefits
We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
Geographic Disclosure
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