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Canvas Lms Support Jobs (NOW HIRING)

Mondo

Instructional Technologist

Philadelphia, PA · Remote

$30 - $35/hr

Build and maintain Canvas LMS course sites, including updating assignments and course content * Create deep links to third-party learning tools and integrate external content into Canvas * Support ...

Mondo

Instructional Technologist

Philadelphia, PA · Remote

$30 - $35/hr

Build and maintain Canvas LMS course sites, including updating assignments and course content * Create deep links to third-party learning tools and integrate external content into Canvas * Support ...

Kent School

Technology Support Specialist

Kent, CT · On-site

$25 - $27.50/hr

Serve as a Level 1 support resource for academic technology platforms used across the school, including Canvas LMS, Google Workspace for Education, and instructional tools such as EdPuzzle, Grammarly ...

Kent School

Technology Support Specialist

Kent, CT · On-site

$25 - $27.50/hr

Serve as a Level 1 support resource for academic technology platforms used across the school, including Canvas LMS, Google Workspace for Education, and instructional tools such as EdPuzzle, Grammarly ...

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Canvas Lms Support information

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How much do canvas lms support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for canvas lms support in the United States is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $25.00 per hour, depending on experience, location, and employer.

What is a Canvas LMS Support specialist?

A Canvas LMS Support specialist is a professional who assists users—such as students, teachers, and administrators—in navigating and troubleshooting issues within the Canvas Learning Management System (LMS). Their responsibilities include helping users reset passwords, resolve technical errors, manage course content, and understand platform features. They serve as the primary contact for technical support, ensuring users can effectively use Canvas for online learning and course management. Additionally, they may provide training, documentation, and best practices to maximize the platform’s functionality.

What are the key skills and qualifications needed to thrive as a Canvas LMS Support specialist?

To thrive as a Canvas LMS Support Specialist, you need a solid understanding of learning management systems, troubleshooting skills, and familiarity with educational technology, usually supported by a degree in IT, education, or a related field. Experience with Canvas LMS administration, ticketing platforms, and basic knowledge of HTML or CSS are often required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure users have a positive learning experience and that technical problems are addressed quickly to minimize disruptions.

What are some typical challenges faced by Canvas LMS Support professionals, and how can they be addressed?

Canvas LMS Support professionals often encounter challenges such as troubleshooting technical issues for users, managing system updates, and assisting with course content migration or integration. Effective communication skills are essential for translating technical solutions into clear, user-friendly instructions. Staying up to date with platform updates and participating in ongoing training helps address these challenges, and collaborating with IT, instructional designers, and faculty ensures a smooth user experience for all stakeholders.

What is the difference between Canvas Lms Support vs LMS Administrator?

AspectCanvas Lms SupportLMS Administrator
CredentialsKnowledge of Canvas LMS, technical troubleshooting skillsOften requires LMS platform certifications, IT or educational technology background
Work EnvironmentHelpdesk, technical support teams, remote or on-siteEducational institutions, corporate training, system management
ResponsibilitiesAssist users, resolve technical issues, provide user supportManage LMS system, configure courses, oversee platform updates

While Canvas Lms Support focuses on assisting users with technical issues, LMS Administrators handle the overall management and configuration of the LMS platform. Both roles require technical knowledge, but LMS Administrators typically have broader responsibilities related to system setup and maintenance.

What can you do with Canvas LMS?

A Canvas LMS Support professional assists users in navigating and troubleshooting the learning management system, ensuring smooth course delivery and user experience. They may help with technical issues, user account management, and training, often using support tools and documentation to resolve problems efficiently.

What are popular job titles related to Canvas Lms Support jobs?

For Canvas Lms Support jobs, the most frequently searched job titles are:

Infographic showing various Canvas Lms Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,902 per year, or $24.5 per hour.

Director of Academic Technology & Systems Integration

Baltimore, MD • On-site

GILMAN SCHOOL INC
Elementary and Secondary Schools • 201 - 500 employees
Learn more about GILMAN SCHOOL INCexternal

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 1 hour ago

Job description

Director of Academic Technology & Systems Integration
Position Overview
The Director of Academic Technology & Systems Integration plays a critical role in informing and executing the synergistic direction, vision, and implementation of instructional technologies, programming, and policies within Gilman School's PK-12 environment. Serving as a vital bridge between educational goals and technological solutions, this individual ensures seamless academic system operations, manages user access and data synchronization, and drives the adoption of innovative ed-tech tools.
This role oversees the daily management of the Canvas Learning Management System (LMS), supports academic data workflows between platforms, leads technology coaching initiatives, and designs cross-curricular projects-including STEM and makerspace programming. The individual collaborates closely with school divisions, departments, and families to foster a digitally literate and innovative learning community.
The candidate must possess excellent interpersonal, communication, and collaboration skills, working closely with the Director of Information Technology to ensure smooth operations and support the broader technology team. This role reports to the Chief Financial Officer.
Key Responsibilities
1. Leadership, Vision, & Policy Development
  • Strategic Direction: Create and execute the overarching vision and direction for the role of educational technology at Gilman School.
  • Policy Formulation: Inform and refine school policies regarding Artificial Intelligence (AI), cybersecurity, device use, and other emerging areas through collaboration with colleagues.
  • Research & Innovation: Conduct continuous professional learning, attend webinars, and research the latest trends in instructional technology to enhance teaching and learning experiences.
  • Departmental Collaboration: Support the Director of Information Technology with large projects, including budgeting, researching appropriate technologies, admissions enrollment tasks, and start-of-year device preparation.

2. Learning Management System (LMS) & Systems Integration
  • Canvas LMS Management: Manage the school's Canvas LMS to ensure smooth operation, accessibility, proper course structures, user accounts, and permissions.
  • Data Workflows: Assist in managing academic data within the Veracross student information system and coordinate data integration between Veracross and various other platforms to ensure seamless synchronization.
  • System Subscriptions: Maintain academic database subscriptions, access permissions, and user enrollment across all active educational systems.
  • Database Implementation: Partner with various departments to ensure the smooth implementation, integration, and adoption of new database tools and solutions.

3. Professional Development, Faculty Support, & Coaching
  • Onboarding & Ongoing Support: Guide new faculty and staff through technological tools and setup at the onset of their contracts. Provide continuous support to existing staff to promote efficiency, bolster curriculum, and improve stakeholder communication.
  • Ed-Tech Training: Create and inform professional development around instructional technology, the Google platform, and AI. This includes training on the effective design, alignment, and technical use of LMS technologies.
  • Personalized Coaching: Conduct 1:1 meetings with faculty to offer personalized technology guidance, walkthroughs, and follow-up sessions to reinforce integration concepts.
  • Program Management: Manage and lead the technology coach program across each school division.

4. Instructional Programming, STEM, & Student Literacy
  • Curriculum Integration: Collaborate with faculty to effectively integrate ed-tech tools and digital strategies into the curriculum.
  • Student Instruction: Collaboratively create and implement student instruction around AI, digital citizenship, coding, digital fabrication, and technology literacy.
  • Makerspace & STEM Teaching: Design and implement cross-curricular projects, clubs, and programming around makerspace technologies in the HIVE. Actively teach and co-teach PK-12 projects involving robotics, digital fabrication, engineering, and other STEM topics.
  • Robotics Coaching: Coach Upper School and Middle School competition robotics teams by supporting CAD, programming, and robot design, as well as attending competitions.

5. Technical Support & Community Engagement
  • Helpdesk & Support Workflows: Provide tier-support and helpdesk troubleshooting for LMS-related inquiries and instructional technology platforms. Serve as a liaison between the helpdesk and employees to ensure timely issue resolution and take relevant IT tickets as needed.
  • Device Deployment: Assist with student device deployments and provide ongoing technical training for students.
  • Resource Creation: Develop training videos and instructional guides for frequently used and newly adopted technologies.
  • Community Programming: Provide parent and community programming focused on navigating digital challenges, utilizing technological opportunities, and understanding AI topics.

COMPENSATION AND BENEFITS:
We are committed to transparency and supporting our employees' well-being. For this role, we offer a competitive pay range of $ 55,000 to $70,000, based on experience and qualifications.
In addition to the annual salary, Gilman School offers a comprehensive benefits package which includes medical, dental, and vision insurance, as well as life insurance, critical illness and accident coverage, and both short- and long-term disability. We offer a 403(b) retirement plan with an employer match to help you plan for the future.
We also believe in the importance of work-life balance. Our time-off package includes two weeks of paid vacation, seven sick days, and annual winter and spring breaks. At Gilman School, you'll find a supportive environment where your health, wellness, and professional development are valued.

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