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Candidate Care Jobs (NOW HIRING)

Allegis Global Solutions

$19.50 - $26/hr

As a Recruitment Coordinator you will support the client recruitment teams and have responsibility for candidate care and administrative support associated with a candidate's application process ...

Allegis Global Solutions

$19.50 - $26/hr

As a Recruitment Coordinator you will support the client recruitment teams and have responsibility for candidate care and administrative support associated with a candidate's application process ...

Allegis Global Solutions

$19.50 - $26/hr

As a Recruitment Coordinator you will support the client recruitment teams and have responsibility for candidate care and administrative support associated with a candidate's application process ...

Gartner

Manager, Recruiting

Arlington, VA · Hybrid

Model, monitor and ensure best-in-class candidate care through recruiting lifecycle. Partner with business unit leaders and HR Partners to conduct workforce planning and align recruiting plan for the ...

Jobtailor

Lead Talent Partner

Manhattan, NY · On-site

$120 - $180/hr

Champion our obsessive candidate care standards across the entire organization, ensuring that every interaction reflects our core values and mission. Requirements * 7+ years of experience in full ...

Collabera

HR Recruiting Assistant

New York, NY

$41K - $52K/yr

Escort the candidate to interviews on the day of on-site meetings and manage the "candidate care" aspect of the candidate's interview day. * Collect interview guides and file accordingly. * Schedule ...

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All JobsCandidate Care Jobs

Candidate Care information

See salary details

$5

$71

$182

How much do candidate care jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for candidate care in the United States is $71.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $182.69 per hour, depending on experience, location, and employer.

What is the difference between Candidate Care vs Recruiter?

AspectCandidate CareRecruiter
Primary FocusSupporting and engaging candidates throughout the hiring processFinding, screening, and hiring suitable candidates
CredentialsCustomer service skills, communication, HR knowledgeHR certifications, recruiting experience
Work EnvironmentHR departments, talent acquisition teamsRecruitment agencies, corporate HR teams
Employer & Industry UsageUsed across industries to enhance candidate experienceUsed mainly in staffing and corporate hiring

Candidate Care focuses on maintaining positive relationships with candidates, ensuring a smooth experience. Recruiters actively source and select candidates for roles. While both roles involve working with candidates, Candidate Care emphasizes engagement and support, whereas Recruiters concentrate on hiring and placement.

What is candidate care?

Candidate Care refers to the process and practices involved in managing and supporting job applicants throughout the recruitment journey. It includes timely communication, providing feedback, ensuring a positive experience, and addressing candidate questions or concerns. Effective Candidate Care helps build an employer's reputation, increases the likelihood of attracting top talent, and ensures candidates feel respected and valued even if they are not selected for a role.

What are the key skills and qualifications needed to thrive in candidate care, and why are they important?

To excel in Candidate Care, you need strong communication, organizational, and interpersonal skills, often supported by experience in HR or recruitment. Familiarity with applicant tracking systems (ATS), CRM software, and scheduling tools is typically required. Empathy, attention to detail, and problem-solving abilities help you create a positive candidate experience and manage multiple tasks efficiently. These skills ensure smooth recruitment processes, high candidate satisfaction, and contribute to the organization's talent acquisition success.

How does the candidate care role interact with recruitment teams to enhance the candidate experience?

In a Candidate Care position, you work closely with recruiters and hiring managers to ensure candidates receive timely updates and support throughout the hiring process. Your responsibilities often include scheduling interviews, answering candidate queries, and providing feedback, which requires strong communication and organizational skills. By acting as a liaison between candidates and internal teams, you help create a seamless and positive candidate journey, which is vital for employer branding. Collaboration is key, as you'll regularly coordinate with recruitment and HR to resolve issues and improve processes.

What are the most commonly searched types of Candidate Care jobs?

The most popular types of Candidate Care jobs are:

What states have the most Candidate Care jobs?

States with the most job openings for Candidate Care jobs include:

Candidate Care jobs near you
Infographic showing various Candidate Care job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $149,000 per year, or $71.6 per hour.

Customer Service Representative

PSI Services LLC

Henderson, NV • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Title: Customer Service Representative
Location: 450 N. Stephanie Street #200, Henderson, NV
Salary: $17/hr
About PSI
Join Us at PSI - Where You Belong, Grow, and Thrive!
At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience.
We're proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you'll feel the difference in how we work, grow, and succeed together.
What You Can Expect From Us - We know that great work starts with feeling valued. That's why we've benchmarked all our roles against local market rates and why you'll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations.
About the Role
The Candidate (Customer) Care Representative is responsible for providing operational and investigative support to multiple departments to ensure a superior level of Candidate Care. This position calls for a team player who can work independently with minimal supervision. This is a semi-sedentary position, working in a fast-paced call center environment.
This is a full-time permanent role during test center opening hours. The incumbent may need to be available to support critical issues during evenings and over weekends.
Role Responsibilities
  • Work with various departments to support all activities related to the Candidate Care team.
  • Coordinate internal projects and determine the best utilization of resources to increase candidate satisfaction.
  • Complete full circle site investigations to include researching incident reports, managing candidate care inbox, and de-escalating candidate concerns via email and telephone.
  • Communicate with the Test Center Leadership and follow up with candidates on investigation results.
  • Maintain the confidentiality of sensitive personnel information.
  • Ensure appropriate measures are taken to address candidate feedback.
  • Manage lost and found shared inbox, coordinating items for pick up as needed.
  • Manage displaced candidate emails and assist rescheduling candidates.
  • Maintain and manage candidate data for reporting purposes.
  • Create and maintain candidate cases on behalf of the candidates.
  • Manage and respond to e-mails, communicating with other departments, and candidate care teams for resolution.
  • Respond directly to information requests initiated by candidates, client services, and leadership utilizing a variety of systems.
  • Develop and maintain a working-level understanding of all scheduling platforms, services provided, and strategic communication plans.
  • Assist with registration and schedule CSRs on an as-needed basis.

Knowledge, Skills and Experience Requirements
  • High school diploma or equivalent required.
  • Experience in a call center environment expected.
  • Experience in a Tier 2 customer service role preferred.
  • Acceptable attendance point balance in previous roles expected.
  • Working knowledge of Microsoft Office applications desirable.

Benefits & Culture
Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose:
  • Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions
  • Generous Time Off: Enhanced paid time off/annual leave policies
  • Health & Wellbeing Coverage: Medical insurance tailored to your region, plus:
    • US: Dental, vision, life, and short-term disability insurance
    • UK: Medical cashback plan including dental, vision, and income protection
  • Flexible Spending Accounts (US)
  • Employee Assistance Program (EAP): Confidential support whenever you need it
  • Work-Life Balance: We understand life happens outside of work, and we fully support flexibility
  • Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired
  • Future Planning: Tools and support to help you grow personally and professionally
  • Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry

At PSI, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to be part of a company that's committed to your growth and well-being, we'd love to hear from you.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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