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Call Jobs in Remote, OR (NOW HIRING)

Monday thru Thursday call is from 11:00 pm to 6:00 am. On Friday night call is from 11:00 pm to 7:00 am. We do have a weekend CT Tech who covers Saturday and Sunday nights of call, but if they are ...

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Call information

See Remote, OR salary details

$10

$17

$24

How much do call jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for call in Remote, OR is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are call center agents?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What are some common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What job categories do people searching Call jobs in Remote, OR look for? The top searched job categories for Call jobs in Remote, OR are:
What cities near Remote, OR are hiring for Call jobs? Cities near Remote, OR with the most Call job openings:
Infographic showing various Call job openings in Remote, OR as of May 2026, with employment types broken down into 3% Locum Tenens, 1% As Needed, 80% Full Time, 11% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,220 per year, or $17.9 per hour.

Contact/Call Center Representative, Records and Library

ASRC Federal Holding

OR • On-site, Remote

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


ASRC Federal rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

193rd of 352 rated engineering


Job description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™
Agile Decision Sciences (ADS,) a subsidiary of ASRC Federal, is seeking a Call Center/Contact Center professional with one year of supervisory or "lead" experience and an associate or bachelor's degree. If you have been a team lead over volunteers or team members in the retail or food industry, or if you have worked as a Library Aide/Technician we encourage you to apply to this position. ASRC Federal proudly supports the Environmental Protection Agency (EPA) on a nationwide contract providing library and records management services We offer a culture that provides professional development and team collaboration.
Requirements:
  • Associate or bachelor's degree and one (1) year of experience that has been as a team lead, or supervisor in a library/records environment, or an office, contact/call center, retail, or food industry.
  • Experience with MS Office including SharePoint.
  • Excellent customer service skills with proven communication skills for dealing with the general public over the phone and in email correspondence.
  • Ability to answer incoming calls from the Public related to a variety of topics related to the EPA.
  • Call or Contact Center experience or switchboard experience is a strong plus.
  • Experience with Avaya phone system is a plus.
  • Ability to pass a government background investigation which requires Permanent Residency or US Citizenship.

Responsibilities:
  • Responds to customer inquiries and ensures prompt customer service to the public trying to access different areas of the EPA.
  • Utilizes Excel to capture notes on resolving phone calls.
  • Return voice mail messages left overnight in a prompt fashion.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.
EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

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