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Call Jobs in Hamilton, ON (NOW HIRING)

CannAmm

Call Attendant (Remote)

Brampton, ON · On-site

Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. CannAmm is helping Canadians achieve a healthy future with care and wellness solutions that are ...

CannAmm

Call Attendant (Remote)

Brampton, ON · On-site

Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. CannAmm is helping Canadians achieve a healthy future with care and wellness solutions that are ...

RWDI

Model Builder (Call-in Contract)

Guelph, ON

CA$24 - CA$28/hr

This is a 12 month call-in contract position, hours of work may vary from 20-40 hours per week and are not always guaranteed. Key Responsibilities The role includes but is not limited to the ...

RWDI

Model Builder (Call-in Contract)

Guelph, ON · On-site

$24 - $28/hr

This is a 12 month call-in contract position, hours of work may vary from 20-40 hours per week and are not always guaranteed. The role includes but is not limited to the following: * Perform model ...

Habitat Learn Inc

Note taker

Hamilton, ON

We are currently looking for Note Takers for a variety of academic disciplines. Candidates will be expected to attend in person classes at university/colleges in the Hamilton and surrounding regions ...

Habitat Learn Inc

Note taker

Hamilton, ON · On-site

We are currently looking for Note Takers for a variety of academic disciplines. Candidates will be expected to attend in person classes at university/colleges in the Hamilton and surrounding regions ...

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Showing results 21-40

All JobsCall JobsCall Jobs in Hamilton, ON

Call information

See Hamilton, ON salary details

$8

$17

$32

How much do call jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call in Hamilton, ON is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.09 and $18.46 per hour, depending on experience, location, and employer.

What is a call center agent?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What skills and qualifications are needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What cities near Hamilton, ON are hiring for Call jobs?

Cities near Hamilton, ON with the most Call job openings:

Call jobs near you
Infographic showing various Call job openings in Hamilton, ON as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 18% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,604 per year, or $17.6 per hour.

Call Attendant (Remote)

CannAmm

Brampton, ON • On-site

Full-time

Re-posted 23 days ago

Job description

Job Title: Call Attendant
Where YOU work, makes a difference.
Life is precious and every moment matters. CannAmm is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It's an environment where you can grow your career in any direction you choose. We're evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.
Are you our next Call Attendant?
This position is a team member of the CannAmm Booking Team responsible for booking appointments for Occupational Health needs. The Call Attendant will interact with many of the front-line staff of other functional groups within CannAmm including MROAs, Client Care, and Collection Site Services.The position is that of a front-line-facing CannAmm employee who will be interacting consistently with company representatives, donors, and collectors.
Status:Permanent Full-Time (benefits eligible)
Vacancy Type:Replacement
Hours:37.5 hours per week; Monday - Friday: between 8 am - 7:30 pm EDT, Saturday rotation 10 am - 6 pm EDT and Statutory holidays: 9 am - 5 pm EDT
Discipline:Customer Care
Workstyle:Remote (may need to be on-site for training if needed - not mandatory)
Location: Ontario, Alberta, Manitoba, British Columbia or Nova Scotia
Internal Posting Deadline: Friday, August 28, 2026
Why CannAmm is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Phone Booking
    - Handle inbound/outbound calls to coordinate occupational testing
    - Notate and document all call information according to standard operating procedures.
  • Web Booking
    - Action web booking requests promptly.
    - Handle outbound calls to coordinate occupational testing
    - Notate and document all call information according to standard operating procedures.
  • Trouble Shooting and problem solving
    - Troubleshooting problem bookings to ensure that any issues are resolved with minimal impact on the client.
    - Must be able to identify and escalate priority issues to the correct department using the chain-of-command protocol.
  • Provide excellent Customer service and Professionalism
    - Communicate with clients, leadership and peers via both phone and email respectfully, politely and professionally
    - Responsible for maintaining the accuracy of all bookings to ensure that all proper protocols are observed and followed.
    - Maintain thorough knowledge of call center processes and adapt to changes required.
    - Maintain excellent communication with internal departments to ensure continuity when releasing information externally.
    - Maintain a low error rate.
    - Reliable attendance and prompt arrival to scheduled shifts.
  • Other Duties as assigned by the Call Centre OPS Manager/Supervisor.
What YOU bring to the role:
  • High School diploma
  • Must be flexible to meet operational requirements as the hours and weekend work vary to accommodate clients across all time zones.
  • Bilingualism is an asset.
  • Must be highly motivated and self-directed, adaptable to new and changing situations, as well as priorities, and able to cope with a high-paced, stressful work environment.
  • Excellent organizational, planning, and prioritizing skills.
  • Computer/Data Entry knowledge
  • Proficient with Cantrak
  • Excellent oral and written communication skills including a good command of the English language as well as good spelling ability.
  • Strong interpersonal skills demonstrating tact and diplomacy are required when dealing with both internal staff and external clients.
  • Must work effectively and professionally under minimal supervision and exercise good judgment.
Working Conditions:
  • Work from home
  • May need to be on-site for training if located in Edmonton, AB or North Bay, ON
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
CannAmm is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.
In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the CannAmm hiring process.
Employment Type: Permanent Full-Time (25 hours & over)

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