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Call Jobs in Hamilton, ON (NOW HIRING)

The RPM Groups

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Call Center Sales Representative

Cambridge, ON · On-site

Call Center Sales Representatives Seeking a motivated and results-driven Call Center Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for ...

The RPM Groups

Be Seen First

Call Center Sales Representative

Mississauga, ON · On-site

Call Center Sales Representatives Seeking a motivated and results-driven Call Center Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for ...

CannAmm

Call Attendant (Remote)

Brampton, ON · On-site

Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are ...

CannAmm

Call Attendant (Remote)

Brampton, ON · On-site

Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are ...

CannAmm

Call Attendant (Remote)

Brampton, ON · On-site

Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are ...

CannAmm

Call Attendant (Remote)

Brampton, ON

Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are ...

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All JobsCall JobsCall Jobs in Hamilton, ON

Call information

See Hamilton, ON salary details

$8

$17

$32

How much do call jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for call in Hamilton, ON is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.09 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are call center agents?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What are some common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What cities near Hamilton, ON are hiring for Call jobs? Cities near Hamilton, ON with the most Call job openings:
Call jobs near you
Infographic showing various Call job openings in Hamilton, ON as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 20% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,604 per year, or $17.6 per hour.

Call Center Sales Representative

The RPM Groups

Cambridge, ON • On-site

Full-time

Re-posted 25 days ago

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Job description

Call Center Sales Representatives


Seeking a motivated and results-driven Call Center Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for engaging with potential clients through various communication channels to promote solutions.


This is an inside office sales position. The products that will be marketing and sold to commercial clients are Energy Conservation products, Commodity Hedging, Power Factor Correction and Smart LED Lighting


OVERVIEW

• Make outbound calls in a call centre environment to potential customers

• Managing and growing our client base.

• Book appointments with commercial clients to meet with a senior sales consultant.

• Follow up with clients on booked appointments and follow throughs

• Respond to inquiries and engage with customers via phone, email

• Identify customer needs and present relevant solutions

• Support the senior sales team with lead management and follow-ups

• Maintain accurate records in our CRM system

• This is a Monday to Friday position


RESPONSIBILITIES

• Manage and grow a portfolio of key accounts to achieve sales targets.

• Develop and maintain strong, long-term client relationships.

• Identify opportunities for upselling and cross-selling products or services.

• Collaborate with internal teams to ensure client satisfaction and successful project delivery.

• Conduct regular account reviews to identify client needs and potential challenges.

• Prepare and deliver compelling sales presentations and proposals.

• Track sales metrics and maintain accurate records in the CRM system.

• Stay up to date with industry trends and competitors.

• Comfortable working with technology and CRM tools (training provided)

• Ability to handle rejection and stay positive


QUALIFICATIONS:

  • Ambitious self-starter with an entrepreneurial mindset.
  • Good in time management, evaluating priorities, and accomplishing goals.
  • Self-motivated.
  • Demonstrated ability to be a team player.
  • Sales, Customer Service, experience is an asset but not needed.

WHAT YOU CAN EXPECT FROM US:

  • Weekly upfront commissions and residuals
  • This is a COMMISSION ONLY POSTION
  • Training in products and services.
  • Job shadowing to set you up for success.
  • Ongoing coaching, learning, and development opportunities.
  • Internal career growth.


Apply today to be selected for an interview